Patient Testimonials
Our patients say it best!
Rarely a day goes by that we don't receive a letter of thanks from a patient or a family member of a patient. Thanks to all for commenting!
The quality of care and efficiency of the surgical center and the cataract process were superior in every way. This overall experience runs like “ a well oiled machine” From admitting, pre-op, post-o[, and the excellent abilities of Dr. Michaelson and Dr. Green could not have been improved. I would highly recommend Stony Point Surgery Center.
-Sandy N. , Jul 2019 commenting on visit with Bradley Michielson
There is no surgery or procedure that I have experienced I would call fun. But all involved in this procedure made it easy and painless. Thank you. The entire surgical team was professional and helpful in every way.
-A.S. , Jul 2019
This was the 4th procedure Dr. Iuorno has done on my eyes at this facility. I couldn’t have been treated better. The staff and doctors were wonderful and very professional. Dr. Iuorno is the best!!
-Carol S. , Jul 2019 commenting on visit with Joseph D. Iuorno, M.D.
Staff went out of their way to make sure I knew what to expect and was comfortable during the process. Professional and down to earth. Nice to be treated in a facility where you could tell people weren’t just doing a job, but happy to be there.
-Deborah C. , Jul 2019
Staff and service were superior. I was given “red carpet” treatment from the time I registered. At no time did I feel like I was just a number. The anesthesiologist explained everything about my procedure and answered questions in “everyday” language. KUDOS!!! Someone from the staff was nearby or with me at all times. I was not abandoned or rushed out. You have a very caring, loving organization you can be proud of and hold your head up high.
-Wayne C. , Jul 2019
Dr. Bernstein and staff were outstanding. I have had a lot of surgeries at this facility and have always been treated with kindness and respect. Thanks to all who work there and provide us medical services. Thank you!
-Kimberly L. , Jul 2019 commenting on visit with Harold Bernstein, M.D.
As a retired USAF paramedic, I recognize professionalism and health care, empathy and positive attitudes, and the facility demonstrated it all above and beyond. I would have been proud to have served with this facility’s incredible staff. Dr. Kenneth Lipstock is a phenominal professional!
-Alexander W. , Jul 2019 commenting on visit with Kenneth Lipstock, M.D.
Everyone knew what they were doing and very professional. I received great care and everyone was super nice.
-June C. , Jul 2019
The pre-op procedure went well and the nurse (Deanna) went out of her way to make me comfortable and kept me informed of what to expect. She was excellent. The anesthetist was also excellent.
-Duane B. , Jul 2019
1st class facility and wonderful doctor.
-Richard S. , Jul 2019
Everything went so smoothly, phone calls to help and confirm prep, check-in, prep before procedure, the procedure. Dr. Degli Esposti talked with me before and after (very nice bedside manner). I went home with information in case of problems. Couldn’t wait to eat! Everyone was very friendly!
- , Jul 2019 commenting on visit with Silvia Degli Esposti, MD
From start to finish Dr. Astruc and his team , and all of the practice employees were sensitive, kind and knowledgeable about the process, recovery, etc. A first class practice!
-Dennis G. , Jul 2019 commenting on visit with Juan A. Astruc, Jr., M.D.
Dr. Armstrong was great at putting us at ease. All of the staff was wonderful!! We were not sent home without gauze. I loved how he said a prayer with us before surgery. I had to call his cell twice, and he was great.
-Jalena H. , Jul 2019 commenting on visit with Michael Armstrong, Jr., M.D.
From diagnostic to scheduling for surgical procedure of my eyes, everyone in the facility, from the receptionists to the nurses and doctors, treated me with courtesy and respect. They were so nice, neat, and dutiful during the operations and after. They made me feel as comfortable as possible during the procedure. Everything went smoothly with no pain. Now I can the distance with clarity while driving day or night. I will recommend the facility to anyone in need of cataract surgery. Thanks.
-M.S. , Jul 2019
Please recognize Nurse Pam, she was excellent.
-J.R. , Jul 2019
Cataracts removed from both eyes. Everyone was as nice as they could be.
-William S. , Jul 2019
Kristin was the nurse that got me ready for my surgery. She was outstanding, knew I was going through a lot of stuff and even had a prayer with me, which was very nice and I appreciated it very much. All of my team was GREAT to me to include my Eye Dr. of many years, Dr. Bernstein, who is very caring.
-Kimberly L. , Jul 2019 commenting on visit with Harold Bernstein, M.D.
I so appreciated Jeanette. She kept me informed, calm and was so caring and attentive. Thank you Jeanette.
-Laurie P. , Jul 2019
I appreciate the proactive help of the anesthesiology tem who knew about my problems with 2 past surgeries and saw that I was well hydrated. There were no problems this time.
-Carolyn C. , Jul 2019
Best and easiest surgery. I see great! Thank you!
-Terry K. , Jul 2019
My daughter has special needs. They were so good to her. They talked to her and gave her hugs, which Cheryl loves! This is the best place I have ever been with her. Love this place and the doctor.
-Cheryl S. , Jul 2019
Excellent care and experience. Every staff member was friendly, professional and very reassuring. They all seemed very happy to be working there. Explained my procedure thoroughly and understood any anxiety I had and dealt with it. Dr. Moore is the most attentive doctor with the best bedside manner I’ve ever had! Please recognize Dr. Jaime Moore and Nurse Kendall.
-Bob B. , Jun 2019 commenting on visit with Jaime E. Moore, M.D.
Staff is compassionate, friendly, knowledgeable, personable and professional. Can’t say enough good things about them.
-J. Smith , Jun 2019
This is my third visit to the surgery center. Both times the care has been excellent. From the minute I arrived, excellent care.
-Naomi M. , Jun 2019
The staff was just wonderful. The everyone was kind and very understanding. Ms. Charlton, R.N. and Dr. Wayne Shaia is Percy’s favorite dr.
-Percy B. , Jun 2019 commenting on visit with Wayne T. Shaia, M.D.
I was well informed a week before the procedure, and the day before. The instructions were well explained by the nurse Janet Ortega. Dr. Esposti was very warm which made me relaxed and was confident that she would do the procedure as precise. Dr. Esposti checked on me a few times before the surgery, and that is what I call a caring doctor.
-Dorothy R. , Jun 2019 commenting on visit with Silvia Degli Esposti, MD
Everyone appeared to really like their job. Staff very pleasant.
-Lynette S. , Jun 2019
Dr. Iuorno was just wonderful and my eyes are great after he performed the surgery! I would highly recommend him to my family and friends. This surgery center is wonderful! From the minute I walked in, I felt comfortable and confident in the care I would receive.
-Carol T. , Jun 2019 commenting on visit with Joseph D. Iuorno, M.D.
All the nurses – intake and (Laurie) and discharge were fabulous (Mary Ann). I asked to see Dr. Iuorno prior to surgery and the nurse made that happen. Thanks. Just wanted to see him down, feel confident he was there and ready for me.
-Maribeth B. , Jun 2019 commenting on visit with Joseph D. Iuorno, M.D.
Couldn’t believe how quickly I was on my way home. Everyone was super nice and explained everything very well! Thank you.
-Darlene S. , Jun 2019
Very good experience. Especially the warm blanket. Made me comfortable with my head up.
-Elizabeth A. , Jun 2019
A very good experience! From the receptionist to the nurses to the doctors. I was made comfortable and informed. Would definitely recommend this facility to my friends and family. Thank you all! Dr. Flowers performed a miracle for me!
-Doreen W. , Jun 2019 commenting on visit with Tami A. Flowers, M.D.
My routine colonoscopy was a fast and smooth procedure thanks to the dr. and staff who served me. No problems experienced after. Appreciated the follow-up call several days later to inquire if I was experiencing any problems following the procedure. I like your facility a lot. Good work deserves recognition.
-Mary W. , Jun 2019
I had a great experience! Everyone was great!
-Tracy G. , Jun 2019
Very pleased with the facility and personnel and my doctor was great.
-Bobby P. , Jun 2019
As always, 3 previous eye surgeries, I was impressed by everyone’s attention to my every need.
-Sue D. , Jun 2019
Dr. Flowers did a very good job and was respectable.
-Nina M. , Jun 2019 commenting on visit with Tami A. Flowers, M.D.
My care was fantastic and the facility is clean and lovely. I was especially impressed by everyone on staff, from those who made sure I was comfortable while waiting to go into surgery, to the nice lady who made sure I got to my car to go home safely. Dr.’s and nurses were very professional, yet very kind and compassionate. Greeters were efficient and kind. I can’t remember any names except wonderful Dr. Petras!
-Victoria V. , May 2019 commenting on visit with Chris Petras, M.D.
The nurses were outstanding and very comforting throughout my procedure.
-Sharon S. , May 2019
From the moment I faced the registration desk, to the time I got in my car and headed for home, there was not a single thing I could have improved. Everyone from the facility worked in unison to make my procedure as safe and comfortable as possible. It was clear to me that the patient is no. 1 at Stony Point. Thank you. Everyone was outstanding.
-Deborah C. , May 2019
This was my first time having a procedure at this facility and from the moment I walked through the doors, the entire staff were friendly and very accommodating. It was an amazing experience.
-O. Hall , May 2019
I was very pleased with my surgery, all went well. Dr. Michael was very professional and the nursing staff was great. I would truly recommend this facility to my family and friends. Thank you for your care.
-Sandra J. , May 2019
Everything went smooth and easy. There was very little wait time, and I was informed at all times. Please recognize Dr. Brooks, and Nurses Janet and Becky.
-Calvin C. , May 2019 commenting on visit with Bryan M. Brooks, M.D.
Many thanks to the staff! Wonderful experience. Great experience! Kudos to the entire staff. You rock!!!
-Rasheed D. , May 2019
Very professional type facility, and highly recommended by me. Very organized, clean and patient oriented to total satisfaction. Doctor Outen and nurse Kim worked well together.
-Richard S. , May 2019 commenting on visit with Carl Outen, M.D.
I liked the LED panel and the color status coding for each patient. They treated me and my wife very well. My wife did not feel excluded in the process. Thanks.
-Mark S. , May 2019
All the staff, from reception to nurses and doctors, could not have been more pleasant. They all made me feel welcomed and comfortable. They truly have the team approach of making the patient feel cared about. This was my second cataract surgery and had the same experience last year. They are consistently a well- oiled machine where care of the patient is foremost. It was a team effort and they were all excellent.
-Rebecca M. , May 2019
The best experience with our son’s surgery. Dr. Shaia and everyone involved were amazing. They made the experience for a child and parents easy. I will recommend him to everyone needing a myringotomy for their child. Thank ya’ll!
-Aiden T. , May 2019 commenting on visit with Wayne T. Shaia, M.D.
Nurses were awesome and they explained everything they were doing while making one feel very comfortable. Dr. Iuorno was very concerned about my comfort level and explained everything he was doing and what to expect.
-Diane L. , May 2019 commenting on visit with Joseph D. Iuorno, M.D.
I was very pleased with Dr. Mullen and his staff as well as the staff at the facility.
-Elizabeth T. , May 2019 commenting on visit with P. Wesley Mullen, M.D.
The intake nurse was as nice as could be. She made me feel as relaxed and comfortable as possible.
- , May 2019
A mere ‘thank you” does not seem adequate to express the kindness shown to me when I came to your facility for a medical procedure. I was greeted with friendly faces and caring individuals! They explained everything as it was happening so I would feel comfortable. They also introduced themselves! My first experience at your facility was indeed a positive one. Thanks to Dr. Charron and your staff. They were all wonderful.
-Virginia B. , May 2019 commenting on visit with Paul D. Charron, M.D., F.A.C.S.
Surprisingly stress free procedure and visit. Staff seemed kind, efficient and well coordinated.
-Paula S. , May 2019
It was a pleasure meeting Dr. Winslow. He has an excellent bedside manner. Although his website was very thorough, he still took the time to explain everything in great detail. I definitely felt like he took pride in his work and genuinely cared about the outcome of my son’s circumcision. His staff was also great. Thank you for a wonderful experience!
-L.M. , May 2019 commenting on visit with Boyd Winslow, M.D.
Great facility, I would recommend to anyone.
-Nancy P , Apr 2019
Good experience from arrival to discharge – no pain or confusion about anything.
-David L , Apr 2019
This is my 2nd colonoscopy done by Dr. Gentry @ Stony Point. Excellent facility, very well organized staff.
- , Apr 2019 commenting on visit with Cary L. Gentry, M.D., F.A.C.S.
Having never known about this facility, I was very impressed with everyone and everything. Not at all “the hospital experience”. Above and beyond! Everyone was extraordinary.
-Brenda W , Apr 2019
Wonderful experience all around Everyone made my husband and I feel comfortable, safe, and informed. I’ve had a lot of procedures in my life – this experience was one of the gest. Thank you all! Please recognize Nurse Kendall and Dr. Timmerman.
-Susan O , Apr 2019 commenting on visit with William R. Timmerman, M.D., F.A.C.S.
My team of medical professionals could not have been more attentive or helpful to me. I was made to feel comfortable and confident that I was in the best of hands. Please recognize Dr. Michael.
-Judy O , Apr 2019
Everyone from reception, nurses, anesthesiologist, operating room staff and Dr. Stevens made me feel very comfortable and very important to them. I could not have asked for or received better treatment. All of the staff were excellent.
-Richard W , Apr 2019 commenting on visit with Garth Stevens, Jr., M.D.
The entire staff was friendly and professional from the moment we entered the building. I am thankful for such a great team preparing my son for surgery and making us feel welcome and comfortable, and ultimately well cared for. I am very pleased with the support and services we received.
-Roman P , Apr 2019
I could not have asked for better treatment.
-Bertha P , Apr 2019
My experience was much more pleasant than my colonoscopy 3 years prior. Much easier to discuss any problems with Dr. Gentry. The preparation was more pleasant and easy to follow. The facility and his staff were very helpful and pleasant, as well as efficient at their job. The whole staff made you feel comfortable.
-Gail L , Apr 2019 commenting on visit with Cary L. Gentry, M.D., F.A.C.S.
The facility was clean, comforting, efficient and friendly. Every step was clearly explained and executed. Thanks!
-Claire M , Apr 2019
After a short nervous wait, things went smoothly and professionally, with an expert and caring surgeon and efficient and pleasant nurses and techs. Everyone was friendly and pleasant and made a necessary procedure almost enjoyable. Pleas recognize Dr. Michael.
-May M , Apr 2019
This was my first colonoscopy. Everyone at the facility were so nice and caring. I appreciate all they did to make me feel comfortable. I was assured by the nurses that they would take care of me and they did an outstanding job. Thanks to everyone for making this experience pleasant for me.
-Brenda C , Apr 2019
From the moment I walked into the facility, to when I was wheeled out, I received excellent care. Everyone was friendly and greeted me with a smile. .Excellent customer service.
-Beth W , Apr 2019
I have had different types of surgeries but not with eyes. I was a little anxious about that but everyone that was part of my procedure was great from start to finish in making me feel relaxed.
-Ralph B , Apr 2019
This is my second visit to this facility. Everyone is very friendly and helpful. Nicole checked me in and it went very smoothly and quickly, she was a delight. The facility was beautiful, clean and well managed. Everyone is a pleasure.
-Lucy W , Apr 2019
My second cataract surgery went well. Everyone was co-operative and pleasant. The surgery was done in a timely manner. A very nice facility!
-Bruce H , Apr 2019
The anesthesiologist was great, and alieved my fears.
-Gertrude F , Apr 2019
Dr. Busch is the best, and everyone there too.
-Lind C. , Apr 2019
From start to finish it was a great experience. Dr. Winslow was most attentive throughout every stage.
-Heidi S , Apr 2019 commenting on visit with Boyd Winslow, M.D.
The best treatment ever! I felt very much cared for, and everything was explained every step of the way. Every single staff person treated me like I was special. I appreciated the humor. Gold star!
-Pat W , Apr 2019
Dr. Berkle is the absolute best person to have on your team of providers. He always makes it a point to make sure any and all questions I have are answered. He even prayed with me right before going into the OR, if that isn’t best practice it should be! Thank you.
-Atavian H , Apr 2019 commenting on visit with Keith Berkle, M.D.
I was well pleased with my service, could not ask for a better facility for my surgery.
-Inell J , Apr 2019
Everything about my cataract surgery went perfectly well. I would highly recommend Stony Point Surgery Center to any of my friends. The entire staff were supberb. And Dr. Iurno is the Best! I am so thankful to have been sent to Dr. Iurno and SPSC. Thank you!
-Patsy S , Apr 2019 commenting on visit with Joseph D. Iuorno, M.D.
Everything went smoothly. The nurses were comforting and reassuring. Actually, they and Dr. Gentry made this experience (one that I did not relish) a fun experience. Thank you all!
-Sandra L , Apr 2019 commenting on visit with Cary L. Gentry, M.D., F.A.C.S.
It was a good experience. The staff were very pleasant and helpful. The showed kindness and set me at ease. I liked my doctor a lot. They all deserve high praises
-G. Warren , Apr 2019
I loved that they had a stuffed animal for my son and let him take his dear lion into surgery. The anesthesiologist also made him feel at ease and even fun. A good experience.
-Ephraim H , Apr 2019
I was anxious with the 1st surgery. My blood pressure was up. I have an irregular heart beat and am headed for a pacemaker. The kind words calmed me down from the nurse and doctor and anesthesiologist. Please recognize Dr. Michael.
-Pat H. , Apr 2019
I am ever so grateful that I can sit without pain. I only hope more people in pain can discover Dr. Sharma. The nurses were great and caring.
-Neta S , Apr 2019
Easiest surgery and recovery I’ve ever had. All involved in my care were awesome!
-Stephanie S , Apr 2019
Dr. Moore was great. She explained everything thoroughly and made sure all of our questions were answered. All of the doctors and nurses were friendly and knowledgeable.
-Frederick H , Apr 2019 commenting on visit with Jaime E. Moore, M.D.
It was a great experience. The staff, from the moment of walking in, to the time after the procedure and leaving, they were all excellent. Thank you. It makes all the difference when staff is excellent and caring how the outcome of the procedure turns out.
-Raymond I. , Mar 2019
It was a great experience. The staff were so nice and made me feel so comfortable and talked to me about whatever they did. Asked if I had any questions. Dr. Coelho called me that evening to check up on me, and I thought that was so awesome.
-Pat V. , Mar 2019 commenting on visit with Daniel Coelho, M.D., F.A.C.S.
Please recognize Becca, she was very courteous and helpful.
-G. Johnson , Mar 2019
Very caring friendly staff. The entire process was on time.
-Caldwell , Mar 2019
Dr. Timmerman is a great doctor. I have known him for 15 years. I couldn’t ask for a better doctor, who is also a good friend. All of the staff were exceptional. Please recognize Lauren and Tammy. This was my second visit and operation– Joseph G
-Joseph G. , Mar 2019 commenting on visit with William R. Timmerman, M.D., F.A.C.S.
Efficient and very patient oriented. Explanations were made clearly every step of the procedure. I could not help but notice the cleanliness and after surgery cleanup and sterilization of each element used during the procedure. I would not hesitate to have any type of surgery performed at this facility. From check-in to the orderly who took me to my vehicle – all top notch!
-Thomas M. , Mar 2019
The experience was as good as it could be. The nurses and doctors were kind and comforting. I was offered warm blankets to keep me warm, smiles and frequent touches (pat on the arm or a gentle squeeze) which provided lots of comfort. Dr. Wortham is the best!
-Giovana M. , Mar 2019
Had a great experience in the surgery center. I was made to feel at ease and comfortable. There was a question about which eye was being operated on, but that was quickly resolved by the charge nurse. Thanks.
-Steven D. , Mar 2019
Dr. Houston was awesome as were all the RN’s and CRNA. Thank you so much!
-Brenda A. , Mar 2019 commenting on visit with Darryl Houston
Excellent service and care. Everyone was very knowledgeable, kind, and careful. Thank you to Chris, my pre-op nurse and all involved in my care! Please recognize Chris and Dr. Degli Esposti.
-Mary Kay C. , Mar 2019 commenting on visit with Silvia Degli Esposti, MD
Very nice clean facility! The staff was courteous. The nurses are caring and friendly!
-Richard H. , Feb 2019
I am an RN so I have certain expectations of healthcare. Your facility exceeded my expectations. During check in, pre-op and post-op I was treated with the utmost respect and everything occurred in an efficient and timely manner. Thank you for the care I received!
-Sarah H. , Feb 2019
Everyone was super nice. Dr. Astruc was wonderful! Kind, patient, witty and very caring. He made me feel very comfortable having surgery that made me very anxious. What a nice man and very talented doctor!
-Kristianne V , Feb 2019 commenting on visit with Juan A. Astruc, Jr., M.D.
26. My surgery went great. No issues at all. Dr. Greene and staff did a great job. Would highly recommend Dr. Greene, staff, and SPSC. Dr. Greene was great, very professional, thorough, easy to understand, caring and personable.
-Kenneth H. , Feb 2019 commenting on visit with Daniel P. Greene, M.D.
Dr. Sismanis is always caring and compassionate. He does a good job and is very professional. I really think he’s great. My nurses Becca and Lauren made sure I was taken care of and were very caring and compassionate.
-Dorothy J. , Feb 2019 commenting on visit with Dimitrios N. Sismanis, M.D.
23. Dr. O’Keefe is always professional, personable and informative. Never in a hurry, always gives his full attention.
-Susan M. , Feb 2019 commenting on visit with Stewart O'Keefe, M.D.
I was very pleased with both cataract surgeries done here. The staff was excellent.
-Judi B. , Feb 2019
All the nurses were very nice and Dr. Iuorno did a wonderful surgery.
- , Feb 2019 commenting on visit with Joseph D. Iuorno, M.D.
I would highly recommend SPSC to everyone! Going into my surgery I knew I had the best doctor, Dr. Mullen; however, I had never had surgery at Stony Point. I cannot praise the entire staff enough. It was such a positive experience! My thanks to everyone.
-Brenda H. , Feb 2019 commenting on visit with P. Wesley Mullen, M.D.
The surgery went as smooth as could be hoped for. Our daughter had a normal reaction to waking up from the anesthesia and was recovering as well as could be expected. The doctors and nurses and staff were all very professional, friendly and helpful. Thank you all for caring for our baby girl and being so kind to us all. You made our experience a good one!
-Tori M. , Feb 2019
Best possible surgery and recovery. Thanks to the Dr. for a very smooth procedure and follow-up.
-Charles S. , Feb 2019
Everything was great, so glad to have much better vision!
-Carol O. , Feb 2019
The staff was very friendly, professional and courteous. Wish all facilities were as nice as this one. Thank you.
-Laura B. , Feb 2019
Was impressed with this facility from the time I walked in the door. Everything was clean, all employees were courteous and the nurses were outstanding. Everyone was absolutely wonderful!
-Laura O. , Feb 2019
The facility was very good overall. Easy access and friendly staff. Everyone made me comfortable and asked constantly if I was ok, comfortable or needed anything. I would definitely recommend the doctor and the facility to friends and family. The procedure was very easy and I experienced no pain afterward.
-Jean C. , Feb 2019
Very nice young lady at check in. It was her first week and needed some assistance to complete check in. This was no problem and I understand being the first week on a job. She was very nice and polite and did get the problem corrected. Very pleased with how the surgery went. Please recognize Dr. Greene.
-Kenneth H. , Feb 2019 commenting on visit with Daniel P. Greene, M.D.
Dr. Bansal kept me very well informed throughout the surgery. For knowledge is comforting. Big thanks to the entire staff for the ease of everything. Nurses rock!!
- , Jan 2019 commenting on visit with Surbhi Bansal, M.D.
Dr. Ladocsi is very knowledgeable and professional. He doesn’t waste time, but never makes you feel rushed, or that there’s too many questions. He is honest, and I find that refreshing. He will tell you what would be his best recommendation for you, specific to you, but you have the ultimate decision. I highly recommend.
-Paula S. , Jan 2019 commenting on visit with Lewis T. Ladocsi, M.D., F.A.C.S.
All acted as if I were the only person there. I hope I do my job at work as well as they do theirs. Thanks
-William S. , Jan 2019
Everything went smooth, no problems. Definitely will come back when surgery is needed for second eye.
-Charles M. , Jan 2019
Everyone was attentive and gracious. They were all great! Love the atmosphere.
-Janice H. , Jan 2019
From beginning to end, could not have been better. Thank you. My assessment – must be a great place to work.
-William D. , Jan 2019
Thank you for the kindness and patience you provided to me during my stay. I would like to thank you and the other nurses and Dr. Lynam for making my short visit a pleasant one. The surgery center is the epitome of what every medical professional center should be.
-Lythia G. , Jan 2019 commenting on visit with Gregory Lynam, M.D.
I was scared to have the surgery, but Dr. Flowers was great and so was the facility. No problem with the surgery and I can see clearly out of both eye
-Patsy S. , Jan 2019 commenting on visit with Tami A. Flowers, M.D.
Much better that I anticipated. Everyone was great. Can’t wait to do the other eye.
-Elizabeth W. , Jan 2019
Everyone at the facility treated me with care and concern for my comfort. Nurses and doctors were great in explaining things and making sure I was not in pain This was the third time I have been to this facility. Would highly recommend it.
-Julia M. , Jan 2019
Great! Staff and everyone were excellent. Even had a mini concert from my doctor! Haha!
- , Jan 2019
I was very impressed with all of the staff, Dr. Bowman and the facility. They were all exceptional.
-Gloria B. , Jan 2019 commenting on visit with David M. Bowman, M.D.
Dr. Esposti was so caring and sweet. Love her. Also, the anesthetist, Beth. Tiny little thing but packed with huge compassion!!
-Karen H. , Jan 2019 commenting on visit with Silvia Degli Esposti, MD
I had very good service. The nurse was very nice and the anesthetist was too. Great job!!
-Edna B. , Jan 2019
The nurse who brought me back from the waiting area and started my I.V., Lauren, was fantastic. I have veins that make starting I.V.’s painful for all, but she got it on the first try! The nurse that helped me after the procedure was also a delight, but with my foggy brain, I can’t remember her name. Laura? It was overall very positive. Thank you! Please recognize nurse Lauren.
-Loucinda T , Jan 2019
I just wanted to say thank you for using the active wheelchair symbols in the parking lot. It may seem like a small thing, but it signals an awareness of inclusion. If this was a decision made by the builder or developer, please pass along my gratitude as appropriate.
-Amber V. , Jan 2019
The staff was incredible from the check in desk to the discharge nurse. I couldn’t have asked for a nicer staff or better experience.
-Candace I. , Jan 2019
Please recognize nurse Sheffield. All staff were very helpful and understanding.
-Jayne T. , Jan 2019
It was a positive experience all the way around. The staff was excellent. The facility was clea, spotless and well appointed. Stony Point is a well oiled machine. Thank you very much for the caring experience I had. I will be coming back for 2nd cataract surgery my right eye in March.
-Raymond I. , Jan 2019
I would highly recommend the doctors and the facilities as a whole. Doctors, staff, etc. highly professional and personable.
-Sarah W , Jan 2019
I had a surgical procedure the week before with terrible side effects from the anesthesia. The doctor and anesthesiologist listened to my concerns. The care given was second to none and I had no side effects during my procedure. Both nurses for pre and post op were wonderful!
- , Jan 2019
The whole staff was nice. So were the doctors. Please recognize Dr. Wilkes.
- , Jan 2019 commenting on visit with William L. Wilkes, MD
The entire staff was respectful, courteous and professional. All were concerned with my comfort, making sure I understood what was happening, and making my experience exceptional. What a great team!
- , Jan 2019
I was amazed at the size and efficiency of your facility. Everything went very well. All nurses and office staff were very helpful. Dr. Michael did an excellent job and I can now see! Wow! Thank you, thank you. Loved Dr. Michael’s sense of humor.
-Kris M. , Jan 2019
CRNA was absolutely awesome! Treated my daughter so well and was very impressed. RN’s were also great, kept us informed and took great care of Addison!
-Addison L. , Jan 2019
The procedure went much smoother and faster than I expected. I had no complications, soreness or bleeding after the procedure, and recovered very quickly. Dr. Michael was excellent to work with. I’d recommend him and the Stony Point Surgery Center to anyone who finds themselves in need.
-Renaldo E. , Jan 2019 commenting on visit with Andrew Michael, M.D.
I don’t think it could have been any better.
-Marcus T. , Jan 2019
Everything was great! Pre-op and post-op nurses were excellent. Very pleasant experience.
-Summer B. , Jan 2019
Please recognize Dr. Lynam. He has earned a great reputation in Richmond, and he confirmed it once
again during my surgery!
again during my surgery!
-Elizabeth W , Jan 2019
My second visit for a procedure. Not that it was pleasant, but the nurses and doctors made me as comfortable as possible and dispelled my anxiety.
-J. Spears , Dec 2018
Being nervous I found the staff to be very helpful in calming my fears about the procedure. Even Dr. Goldman went over the procedure with me and answered all of my questions. Everyone was most courteous, reassuring, and polite.
-Claire R. , Dec 2018 commenting on visit with Peter Goldmann, M.D.
I have PTSD and concerns of coming out of anesthesia. I told the CRN and she was very kind and understanding. Everyone was fantastic.
- , Dec 2018
Both surgeries went well and my sight is amazing! The surgical staff were top notch. Personnel at the front desk were not up to par with the other staff.
-Bernard F. , Dec 2018
I was very pleased with the care I received. The Dr. and staff were all very pleasant and caring.
-Connie H. , Dec 2018
Very comfortable experience. Everyone involved in the process was excellent. They were all awesome!
-John S. , Dec 2018
I was very impressed with the caring attitude of every person I encountered from the reception desk clerk, to the nurse who took me to the car! Your staff is well trained, but you have to have good people to start with! (You can’t train people to care)
-Virginia L. , Dec 2018
I received top notch service. Please recognize Dr. Tami Flowers.
-Jackie C. , Dec 2018 commenting on visit with Tami A. Flowers, M.D.
Procedure was effortless and painless for me. Can’t imagine the staff doing a better job. Please recognize Dr. Michael.
-E Lammay , Dec 2018 commenting on visit with Andrew Michael, M.D.
Those people care about people not because it’s their job, but because they care about people.
-Jo L. , Dec 2018
Helpful nurses and staff made the procedure effortless. I would recommend CRS, LTD., to anyone who needs this procedure! Thanks so much.
-Harry L. , Dec 2018
Helpful nurses and staff made the procedure effortless. I would recommend CRS, LTD., to anyone who needs this procedure! Thanks so much.
-Harry L. , Dec 2018
The best doctor is Dr. DePalma for this particular treatment. Excellent knowledge and bedside manner. Please recognize Dr. DePalma.
-D.C. , Dec 2018 commenting on visit with Michael DePalma, M.D.
A+ grade to the nurse who placed the IV needle in my wrist, no bruising or pain!!
-Barbara M. , Dec 2018
Please recognize nurse Lindsey.
-Anna B. , Dec 2018
Dr. Michael is tops, the best. Nurses were great. Kind, respectful, telling me what was going on, expressing confidence and optimism. Not a bit of discomfort or bruising. Wonderful!
-David W. , Dec 2018 commenting on visit with Andrew Michael, M.D.
Cataract surgery very smooth procedure. Staff very caring and attentive. Kept me well informed. Beautiful facility, no waiting! I am an RN for 39 years, and I recognize perfection!
-Mary Ann M , Dec 2018
The staff was very pleasant and professional.
-F. Jones , Dec 2018
Everything went smoothly. The staff made me feel as though I was the only patient. The anticipation is worse than the surgery. The staff explained the procedures at every step.
-Kathleen P. , Dec 2018
The entire procedure seemed well planned, coordinated, and professional. I would recommend all of the staff and especially Dr. Benson and the Anesthesiologist.
-William P. , Dec 2018 commenting on visit with William H. Benson, M.D.
The courtesy and professionalism of everyone I encountered exceeded my expectations.
-James H. , Dec 2018
During the surgery, Dr. Iourno explained each step along the way and what I may feel while performing the step. This active information made the entire surgery comfortable for me. It’s also amazing that I did not experience any pain at all including post surgery. It was a wonderful experience that also prepares me for my next surgery. Thank you.
-David L. , Dec 2018 commenting on visit with Joseph D. Iuorno, M.D.
Dr. Flowers was great! All her staff was also. So amazing to go into surgery not being able to see without contacts, and coming out seeing better than I had in a long time. Thanks.
-JoAnne A. , Dec 2018 commenting on visit with Tami A. Flowers, M.D.
Dr. Moore was awesome. She’s the best! Lauren (my nurse) was so friendly, reassuring and professional. Although I don’t remember the exit, my wife says Lindsey the exit nurse, was great. Please recognize Mrs. Hall, Lauren, and of course Dr.Moore!
-Jeffrey F. , Dec 2018 commenting on visit with Jaime E. Moore, M.D.
Everyone was excellent. I came from another experience with a doctor that did not explain what was being done, or what I might fee. Also, I felt there were problems with the procedure. Dr. DePalma heard me and informed me through the whole process. He went above and beyond. I did great, and am thankful to all. Please recognize Dr. Depalma.
-Melody D. , Dec 2018 commenting on visit with Michael DePalma, M.D.
Dr. Michael is excellent! Staff was kind and efficient. Nurses were helpful, comforting, respectful, cheerful, and encouraging. Their comradery and conversation among themselves was reassuring. My anesthesiologist was wonderful. Kind, very respectful, comforting, telling me everything he was doing and why. Overall a fine experience.
-David W. , Dec 2018 commenting on visit with Andrew Michael, M.D.
My first time at the surgery center and I was impressed from beginning to end. Runs very smoothly. Please recognize Dr. Michaelson, he was very caring and warm.
-Iva G. , Dec 2018 commenting on visit with Bradley Michielson
Everyone at the facility was helpful and attentive. Dr. Flowers is an excellent physician and I trusted her skills 100%. I really felt like my care was a priority. Keep up the good work!
-Cynthia S. , Dec 2018 commenting on visit with Tami A. Flowers, M.D.
Stony Point Surgery Center is a professional facility that seems to run like clock work, with attentive, well-trained staff. In particular, I feel very fortunate to be under the care of Dr. Garth Sevens, who has the training and expertise to offer his patients the very best results. Please recognize Nurse Lauren, and Elizabeth.
-Melody L. , Dec 2018 commenting on visit with Garth Stevens, Jr., M.D.
I operated here at the Stony Point surgery center from it’s opening in 2002 until the end of 2014. The facility and staff have always been wonderful, but this has been my first time to be on the receiving end of such fantastic care. Dr. Greene is an excellent physician and surgeon. Everyone with whom I spoke was so pleasant.
-Barry R. , Dec 2018 commenting on visit with Daniel P. Greene, M.D.
I’ve been wearing glasses since I was 12, some 63 years. I was pretty positively excited about the surgery, until the morning of. Suddenly the potential problems and results hit me and I became really scared. If it wasn’t for the staff and physicians patiently working with me, it would have been a very unpleasant experience.
-Bruce H. , Dec 2018
I have been to the facility on two different occasions and been very pleased with the people and services performed.
-Nick P. , Dec 2018
Those people care about people not because it’s their job, but because they care about people.
-Jo L. , Dec 2018
Everything was painless, on time, and the outcome was very successful. The post-op staff were great.
-Edward B. , Dec 2018
Excellent care! Really appreciated the detailed explanations of the procedure, and the caring manner displayed. Would highly recommend Dr. Astruc and his staff! Please recognize Dr. Astruc.
-Debby P. , Dec 2018 commenting on visit with Juan A. Astruc, Jr., M.D.
After having both my cataracts done at this facility I was amazed at how smoothly and efficiently everything runs. The facility was also decorated beautifully for the holidays care was taken for the people that had to wait for patients with coffee and TV.
- , Dec 2018
Had no problem whatever. Dr. Stevens did a great job. I didn’t know my sight was as bad as it was until the procedure. They all did a great job.
-Nancy F. , Dec 2018 commenting on visit with Garth Stevens, Jr., M.D.
The whole process was very organized. The staff, nurses, doctors. Caring, polite and extremely efficient. May they continue to be blessed with good health and patience to deal with us “old folks”.
-Patricia W. , Dec 2018
People that work in health care are often not the best patients. From the time I registered with friendly Olivia, to Stacy, R.N., who talked me through every step of the way, to the procedure itself, it was nothing but an easy, positive experience. I am grateful for the kindness and compassion I was given at this facility. It alleviates my anxiety for when I do this all again in another week. Thank you. Nurse Stacy was wonderful, compassionate and explained everything every step of the way. Couldn’t have wished for a better nurse.
-Jenna B. , Dec 2018
Dr. Sandhu is the best. He is the most compassionate doctor I have ever had. He explains everything and I never feel rushed. The whole staff was wonderful. My husband was amazed. Please recognize Janet.
- , Dec 2018 commenting on visit with Bimaljit S. Sandhu, MD
Wonderful experience. The doctor was great. Everyone was so nice and caring. Please recognize Dr. Ladosci and his nurses.
-Pam N. , Dec 2018 commenting on visit with Lewis T. Ladocsi, M.D., F.A.C.S.
Dr. Aboutanos is amazing! She is compassionate, understanding, patient, kind. I could go on and on. She
treated , my daughter with wonderful care. So thankful to have found Dr. Aboutanos, she changed
Courtney’s life! Everyone was fantastic!
treated , my daughter with wonderful care. So thankful to have found Dr. Aboutanos, she changed
Courtney’s life! Everyone was fantastic!
- , Dec 2018 commenting on visit with Sharline Aboutanos, MD
I couldn’t be happier I chose this center and Dr. Chen. Everyone was comforting and made me feel like I was home and ok. Dr. Chen is amazing and an artist with his work. He has the eye to contour and shape and is amazing. I am so pleased with my results after only the first week.
-Nicole G , Dec 2018 commenting on visit with Stephen M. Chen, M.D.
Dr. Ladocsi did a great job. I have experienced no pain. The staff were courteous, friendly, and helpful. Thanks for making this easy.
-James L , Dec 2018 commenting on visit with Lewis T. Ladocsi, M.D., F.A.C.S.
Dr. Worthom and his nurses were absolutely wonderful! I knew my daughter was in great hands
and would recommend him to anyone! Thank you all again! –
and would recommend him to anyone! Thank you all again! –
-Daniella D. , Nov 2018 commenting on visit with Edwin Wortham V, M.D.
Great experience. All staff was respectful and understanding of my brother’s limitations (MR,
autistic, mild CP). Dr. Armstrong was very kind and caring. The anesthesiologist and nurses
anesthetist were great and worked hard to have a good outcome with the least sedation possible.
Greeting and registration staff were friendly and competent. This was the 2 nd surgery here for us.
Very pleased!
autistic, mild CP). Dr. Armstrong was very kind and caring. The anesthesiologist and nurses
anesthetist were great and worked hard to have a good outcome with the least sedation possible.
Greeting and registration staff were friendly and competent. This was the 2 nd surgery here for us.
Very pleased!
-Sherry H. , Nov 2018 commenting on visit with Michael Armstrong, Jr., M.D.
The process from the point I entered the door, to the time I departed was smooth and efficient.
The staff were very caring and knowledgeable. The environment was calm and all these factors
contributed to making my outpatient surgery experience excellent.
The staff were very caring and knowledgeable. The environment was calm and all these factors
contributed to making my outpatient surgery experience excellent.
-Ann D. , Nov 2018
I have a terrific doctor who is open and honest in answering my questions and relieving my fears.
I appreciate him fitting me into his schedule at the last minute. I would highly recommend Dr.
Gentry, one skilled surgeon with an awesome bedside manner! Please recognize Dine, Dr.
Gentry’s nurse.
I appreciate him fitting me into his schedule at the last minute. I would highly recommend Dr.
Gentry, one skilled surgeon with an awesome bedside manner! Please recognize Dine, Dr.
Gentry’s nurse.
-M. S. , Nov 2018 commenting on visit with Cary L. Gentry, M.D., F.A.C.S.
Everyone was very nice and professional. I just love them all. Keep up the great work. Please
recognize Dr. Stephen Chen.
recognize Dr. Stephen Chen.
-Leon S. , Nov 2018 commenting on visit with Stephen M. Chen, M.D.
The staff is top notch and polite. As a healthcare professional I strive to be as professional as this
team! Please recognize nurses Diane and Pam, and Dr. Cottrell of course!
team! Please recognize nurses Diane and Pam, and Dr. Cottrell of course!
-Leigh Ann D , Nov 2018 commenting on visit with Ilvy Cotterell, M.D.
Dr. Benson did an outstanding surgical procedure (cataract) on my eye. I didn’t feel a thing. The
staff worked well in keeping me calm.
staff worked well in keeping me calm.
-George E. , Nov 2018 commenting on visit with William H. Benson, M.D.
Outstanding people and care. I can’t say enough! As a veteran and x-navy corpsman, I can say
that I’ve never been treated better, or had better medical care!
that I’ve never been treated better, or had better medical care!
-William K. , Nov 2018
Great facility, super administrative, clinical, and medical team efforts. Please recognize Dr.
Iuorno, Carrie, and Erin.
Iuorno, Carrie, and Erin.
-Robert C. , Nov 2018 commenting on visit with Joseph D. Iuorno, M.D.
I received an upper endoscopy and was made very comfortable. All went smoothly, and I really appreciated Dr. Edelman explaining and showing her findings with my husband and me. Please recognize Rhonda and Andy.
- , Nov 2018 commenting on visit with Krista M. Edelman, MD
Everyone at the facility was wonderful. A scary surgery was ahead of me, yet everyone did their
best to make me comfortable and at ease.
best to make me comfortable and at ease.
-Rachel G. , Oct 2018
First time using the facility, all went wonderful! Ladies doing prep were great! Ann and Jennfer
very thorough and delivered great communication. Dr. Stevens called that evening to check on me!
very thorough and delivered great communication. Dr. Stevens called that evening to check on me!
-Virginia R. , Oct 2018 commenting on visit with Garth Stevens, Jr., M.D.
Overall the experience was quite nice. The nurses went out of their way to make me safe and comfortable.
I would and will give this facility an A+ and will recommend it to my friends. My doctor is absolutely the
greatest eye doctor around. He was and still is a great comfort to me. Keep up the great work.
I would and will give this facility an A+ and will recommend it to my friends. My doctor is absolutely the
greatest eye doctor around. He was and still is a great comfort to me. Keep up the great work.
-Sharon C. , Oct 2018
I had a similar operation on my right eye 3
years ago. This operation was the same for my left eye. Every time, the same results. Terrific staff
and excellent doctors.
years ago. This operation was the same for my left eye. Every time, the same results. Terrific staff
and excellent doctors.
-Russell L. , Oct 2018
Best procedure in my life. If I grow another eye, you all have the job All of the pre-op and
discharge personnel were wonderful.
discharge personnel were wonderful.
-Connie C. , Oct 2018
Dr. Evan Silverstein gave me a gift of my eye back to normal from both crossed. Fabulous doctor
and team.
and team.
-Charmaine T. , Oct 2018 commenting on visit with Evan Silverstein, M.D.
Everyone was so kind and professional. I appreciated a warm blanket and then the offer of another
one a little bit later. A couple of people, maybe Dr. Wortham, nurse, anesthesiologist, would
comfort me by patting my arm or head. I found this simple kindness to be very comforting.
one a little bit later. A couple of people, maybe Dr. Wortham, nurse, anesthesiologist, would
comfort me by patting my arm or head. I found this simple kindness to be very comforting.
-Giovanna N. , Oct 2018 commenting on visit with Edwin Wortham V, M.D.
I have had a very good and positive experience during my 5 visits. The doctors and nurses have
been very polite and helpful.
been very polite and helpful.
-David G. , Oct 2018
Awesome. Dr. Michael was amazing as well as very easy to talk to and understand. Thank you.
-Zachariah G. , Oct 2018
Very good experience. Dr. Flowers was very kind and knowledgeable. Easy and positive
atmosphere. Please recognize Dr. Flowers and her nurses.
atmosphere. Please recognize Dr. Flowers and her nurses.
-Charlotte N. , Oct 2018 commenting on visit with Drew D. Munro, M.D.
I would like to say that you all have a fabulous staff, especially the ones that worked with my grandson. Now and for Dr. Leffler, he is a fine eye doctor and I give it to him, he knows his job
-Valerie S , Sep 2018 commenting on visit with Christopher Leffler, MD
I would like to say that you all have a fabulous staff, especially the ones that worked with my grandson. Now and for Dr. Leffler, he is a fine eye doctor and I give it to him, he knows his job
-Valerie S , Sep 2018 commenting on visit with Christopher Leffler, MD
This is my second procedure at the surgical center and everyone was great. The nurses and Dr.
Wortham were awesome.
Wortham were awesome.
-Trina D. , Sep 2018 commenting on visit with Edwin Wortham V, M.D.
The nurses and anesthesiologist were so kind and thoughtful. The surgeon did a great job. They all
really made me feel less anxious about my son’s surgery.
really made me feel less anxious about my son’s surgery.
-Gavin F. , Sep 2018
My surgical procedure and possible post-surgical experiences were well explained. I endured surgery
with complete confidence in the staff and the achievement of desired visual corrections. Staff are
extremely profession and caring. Thank you.
with complete confidence in the staff and the achievement of desired visual corrections. Staff are
extremely profession and caring. Thank you.
-Olivia P , Sep 2018
Dr. Brooks is a very good surgeon, as well as he has excellent bedside manners. I feel very
comfortable with his care. All of the staff at the facility and his office are helpful and friendly.
comfortable with his care. All of the staff at the facility and his office are helpful and friendly.
- , Sep 2018 commenting on visit with Bryan M. Brooks, M.D.
Wonderful experience. The nurses were outstanding, compassionate, professional and personable.
Everyone we met exceeded our needs. The anesthesiologist was so nice and made it so I was not
anxious. Highly recommend the facility and staff. Please recognize nurse Lisa and Dr. Shah.
Everyone we met exceeded our needs. The anesthesiologist was so nice and made it so I was not
anxious. Highly recommend the facility and staff. Please recognize nurse Lisa and Dr. Shah.
-Sharon S. , Sep 2018 commenting on visit with Anish Shah, M.D.
I have already referred many friends to Dr. Ladosci and they all had a good experience. He has operated on me several times. I love the new facility and the convenience of having surgery performed “in house”. Also, I think the likelihood of infection diminishes since I am not sitting around a bunch of sick people as in the hospital.
- , Sep 2018 commenting on visit with Lewis T. Ladocsi, M.D., F.A.C.S.
I have had the best treatment, and results with Dr. Aboutanos and the staff here. I have already told other people how wonderful everyone is here.
-Cynthia H. , Sep 2018 commenting on visit with Sharline Aboutanos, MD
I would like to say that you all have a fabulous staff, especially the ones that worked with my grandson. Now and for Dr. Leffler, he is a fine eye doctor and I give it to him, he knows his job.
-Valerie S , Aug 2018 commenting on visit with Christopher Leffler, MD
The facility was wonderful. The staff was professional, friendly, and reassuring. I was treated like a person, not like a transaction. Everyone involved was fantastic.
-Donna N , Aug 2018
Everyone that I had contact with from beginning to end (admit to discharge) made me feel very good about myself and my surgery. Everyone spoke clearly (I’m hard of hearing) so that I could understand. We smiled at each other. I was so happily impressed with my last nurse being lovingly gentle with a smile as she helped me dress and took me to a waiting driver (husband). I had to say “I love you” to her and mean it to all the others I had contact with.
-Eileen N , Aug 2018
Best nurses ever, and so courteous. Dr. DePalma is awesome. Please recognize Nurse Shawn and discharge nurse.
-Rhonda H , Aug 2018 commenting on visit with Michael DePalma, M.D.
Wonderful facility and staff. Everyone from the admissions staff, nurses, anesthesiologist and doctors, were very friendly. They took their time explaining things to me and put me at ease because I was nervous about my surgery. I would recommend Stony Point Surgery Center to friends and family.
-Denise W , Aug 2018
Very clean and well organized facility. Everything was right on time! The nurses and staff made everything as comfortable and understanding for my husband and I. Our son, 1 year old, was having a procedure done and as any parent would, our worries were through the roof and the nurses were phenomenal about explaining every detail to help ease our worries and treated our son like their own! The triage nurse was great!
-Megan T , Aug 2018
Went to Dr. Astruc for a second opinion from my initial phone call to my first surgery visit. I was amazed! Everyone I met seemed genuinely to care about their patients. Dr. Astruc’s leadership in building this team should be recognized!
- , Aug 2018 commenting on visit with Juan A. Astruc, Jr., M.D.
Everyone was very professional. Could not have been any better. And I have high anxiety, but they were great! Don’t change anything.
-Ina S. , Aug 2018
Very professional, kind and considerate. Could never find better care. Highly recommend this facility. Exceptionally clean. Friendly by all. Excellent experience. Kept wife informed of the delay. Everyone was awesome.
-William B , Aug 2018
Everyone involved in my procedure was very courteous and made me feel comfortable with the procedure. Dr. Iuorno is a great surgeon!
-Brenda L. , Jul 2018 commenting on visit with Joseph D. Iuorno, M.D.
Dr. Flowers had performed cataract operation on both of my eyes. She had carefully examined my eyes before the operation, and explained to me the risks and benefits of the procedure, and had obtained my consent. After the operation she has been following the progress un-failingly. She is kind and compassionate. She is an angel. Please recognize all of Dr. Flower’s staff.
-Demeke H. , Jul 2018 commenting on visit with Tami A. Flowers, M.D.
Dr. Petras did a great job and has made my procedure very comfortable! I was amazed how efficient and timely the process was! This was my first time with Dr. Petras. Have had many procedures in the past. So glad I came to Dr. Petras!! Paul did a great job.
-Jackie B. , Jul 2018 commenting on visit with Chris Petras, M.D.
Our baby boy was only 20 months old when he had to have surgery for undescended testicle and hernia repair. Naturally, as parents, we were very worried about everything. We were highly impressed with the professionalism, kindness, and attentiveness of the staff, nurses, and doctors. Stony Point Surgery Center is an excellent facility. Every staff member who helped us during our son’s surgery was excellent and professional.
-Amy E. , Jul 2018
The best organized and most efficient medical facility I’ve ever experienced!
-Paul E. , Jul 2018
Dr. Winslow is the kindest and most informative physician I have encountered. He is meticulous in his procedure and explains everything thoroughly. His two nurses were lovely as well. The receptionist at check-in was so kind and showed me a quiet place to nurse my baby.
-William G , Jul 2018 commenting on visit with Boyd Winslow, M.D.
I would like to thank each and every one for a job well done. From the beginning to the end of the procedure; I felt relaxed and at ease. You were all so courteous and friendly; and I must say very professional. Continue to keep the beautiful smiles on our faces and making your patients feel at home. I look forward to my next procedure on 7/19/2018. (God Bless all of you)
-John G , Jul 2018
Professional staff – explained what they were doing and why. Facility was clean and the process from admissions through discharge was seamless.
-E. K. , Jul 2018
Things were done in a very efficient manner and there was no waiting time. The staff was very courteous and knowledgeable. I felt very comfortable with the whole process.
-Julia B. , Jul 2018
Dr. Michael Armstrong was awesome. I would recommend his facility any time. Great customer service. The staff was great. I received multiple follow-up calls.
-Shanika B. , Jul 2018
The receptionist and employees who completed registration were efficient and professional in their interactions. Enjoyed talking with them. Nurse Becca noticed I was limping and offered to get me a wheelchair. I greatly appreciated her offer and her observation. She was very helpful and kind, while going about completing the pre-surgery preparations. I was impressed by her professional behavior.
- , Jul 2018
Excellent! Thanks! From front staff to Dr. Bridges, Anesthesia, all did a terrific job.
- , Jun 2018 commenting on visit with Matthew Bridges, M.D.
Dr. Busch and nurse Krista were very helpful and polite, as were the girls at the desk. A very pleasant experience. Thanks to all.
-Joanne H. , Jun 2018 commenting on visit with Stephen Busch, D.O. F.A.O.C.S.
The nurses and the anesthesiologist were the BEST!! They explained things so that I could easily understand and always made sure that I was ok and comfortable. I felt very safe in their care.
-Danette D. , Jun 2018
All of the staff were friendly and helpful. Stony Point Surgery Center is truly a wonderful facility, with a professional and caring staff and doctors.
-James G. , Jun 2018
Everyone on the staff was very friendly! And I only waited one minute until I could check in and pay! Great experience! My pre-op nurse, Lindsey, was very friendly, thoughtful, and explained everything before she did it. I love the warm blankets and her friendly manner – she was reassuring and that helped me relax a lot. I have never been to a medical facility where everyone, from reception to check to nursing staff, was so happy and friendly!
-Kimberly S , Jun 2018
If you could ever call any surgery pleasant, this was an overall pleasant experience. My questions were always answered, and my concerns talked out and acted upon. All of the staff I was in contact with made sure I was as comfortable as possible. I would recommend Dr. Munro and the surgery center to anyone.
-Judith L. , Jun 2018 commenting on visit with Drew D. Munro, M.D.
Everyone I had contact with was very professional. I would recommend you to anyone needing eye help. Thanks. Peggy, who prepared me for the surgery was exceptional!
-Mary H. , Jun 2018
This was not my first procedure for kidney stones. I am familiar with what I can expect from anesthesia and recovery. Very impressed by the staff and their care. Thank you so much for a positive experience. Much nicer than a hospital setting.
-Chris M. , Jun 2018
Staff and Dr. Tabassian were very professional and very nice to me. My surgery went very smoothly. I was nervous, they made me feel at ease. Thanks again for the good service from Dr. Tabassian and his staff. God bless.
-Bernice J. , Jun 2018 commenting on visit with Ali Tabassian, M.D., Ph.D.
I am always uptight when visiting doctors and medical care facilities. Everyone was kind, efficient, responsive and professional. All who assisted me were great and compassionate. You can be very proud of your team! The check in clerk at desk #1 was efficient, very personable, and made me feel much calmer. The nurses were wonderful too, the team of nurses and doctors were tops!
-Susan F , Jun 2018
Dr. Iuorno is a superb doctor. Excellent surgical staff.
-Anette F. , Jun 2018 commenting on visit with Joseph D. Iuorno, M.D.
The best possible doctor for the procedures is Dr. DePalma and assistants. Dr. DePalma’s demeanor and knowledge is unsurpassed. There is no other medical campus as this with Dr. DePalma in charge. Thank you for the best.
-Wilhelmina C , Jun 2018 commenting on visit with Michael DePalma, M.D.
Best facility ever. Thank you for all you did for me. May God bless you all. Thanks again.
-Freda M. , May 2018
Thank you all for everything you did for me that day, and for my next eye surgery that will be coming up soon. Dr. Andrew Michael is a very nice doctor, (surgeon) and he took great care of my eyes. God bless you all.
- , May 2018 commenting on visit with Andrew Michael, M.D.
This was my third surgery at the center. I can’t thank the staff and nurses enough. Their care and compassion is amazing and I feel totally at ease before and during the procedures. I always know I am in good hands.
-Deborah J. , May 2018
The most easy and pleasant experience! Everyone was kind and very professional. They all treated me as though I was a member of their family. Couldn’t ask for better treatment. Please recognize Dr. Andrew Michael.
-Janet M. , May 2018 commenting on visit with Andrew Michael, M.D.
My husband and I have both had procedures at your facility. We have been very happy with the facility, office staff, Nurses, Anesthesiologist, and Doctors. They treat you with respect and concern. We highly recommend it. Dr. Dooley is tops – he has cared for me since 1998.
- , May 2018 commenting on visit with Mark C. Dooley, M.D.
Great facility, great staff, and my Dr. who is Dr. Sharma is outstanding. Can’t say enough about this man. He has done numerous surgeries on me and I have no complaints. Thank you Dr. Sharma.
-Bob L. , Apr 2018
Everyone made sure that I was comfortable and warm. They were able to answer all of my questions. I would highly recommend Stony Point Surgery Center.
-Robert N. , Apr 2018
Dr. Armstrong and the staff were very professional and personable. They made me feel at ease during the entire procedure from check in to discharge.
-Randall F. , Apr 2018
Truly amazing staff from beginning to end. I was cared for like I was family. Every staff member was stellar! Ashley was truly amazing.
-Suzanne W. , Apr 2018
Everyone went out of their way to make sure I was comfortable. The staff also made sure my wife, who was waiting, knew what was going on. They informed her all about the follow-up care.
-George L. , Apr 2018
The entire process was awesome. No wait, great healthcare professionals. They all paid attention to the small details. I felt like they cared. Lauren in Pre-op was an excellent resource.
-Leish D. , Apr 2018
Thank you to all the nurses, staff, and Dr. Lynam. I am completely satisfied with the exceptional care you gave me. My nurse was most gracious and kind. I firmly believe the staff and Dr. Lynam made a frightening and stressful experience less traumatic for me. Keep up the excellent work.
- , Mar 2018 commenting on visit with Gregory Lynam, M.D.
I was very pleased with the staff. Everyone treated me very nice with open arms. Thanks to all. Keep up the great work. Dr. Michael is a wonderful surgeon. Thanks to all of the nurses and everyone who worked with me.
-Marilyn L , Mar 2018 commenting on visit with Andrew Michael, M.D.
From a former teacher’s point of view, Dr. Coelho earns an A ++++. I have only superlatives for that doctor, from my office visit to post surgery. He’s extremely professional, yet warm and friendly. I especially appreciated his sense of humor. To receive a follow-up call the night of surgery from the surgeon was most impressive and greatly appreciated. The entire procedure was pain free, and now thirty-six hours later, recovery has been without pain, swelling or bleeding. I am grateful for his expertise, resulting in an exciting life change for me!
-Rosa N , Mar 2018 commenting on visit with Daniel Coelho, M.D., F.A.C.S.
My other eye will need surgery down the road and I wouldn’t hesitate to use your facility with Dr. O’Keefe as my surgeon. The surgical team was outstanding.
- , Mar 2018 commenting on visit with Stewart O'Keefe, M.D.
I was a little frightened when I was going to the surgical center because this was my first experience with eye surgery and with the center. From the moment I entered to the time I left, I was impressed and happy with the center and all the employees. This is a great place!
-Angela W , Mar 2018
Stony Point Surgical Center is the best experience I have ever had before and after surgery. All the staff were friendly, knowledgeable and professional.
- , Mar 2018
The whole visit from entering the facility to exiting to my car was truly exceptional. Everyone was kind, professional, and eager to help. They were informative and great listeners. The whole team showed great concern for my wellbeing and were eager to help. I pray everyone that goes there has the same experience. They are truly awesome! I would like to recognize Dr. Iuorno and his staff. They were awesome.
- , Mar 2018 commenting on visit with Joseph D. Iuorno, M.D.
Everyone I encountered was very professional. I felt at ease while at the surgery center. I was nervous about my surgery but the staff made me feel comfortable and cared for me as if I were the only patient there that day.
-Vauna K. , Mar 2018
This was the BEST outpatient experience we have ever had. Everyone nurse, the anesthesiologist, doctor and staff were kind, knowledgeable, and treated my 5 year old son who was scared, with so much love. They made him smile and laugh and I was totally comfortable and confident with their care. Thank you.
-Cole E. , Mar 2018
I greatly appreciate and thank Dr. Flowers and the staff for their professionalism, commitment, and dedication they displayed before and after my surgery. I truly wish that everyone showed half the pride as Dr. Flowers and her staff showed. Great staff. Dr. Flowers you are an excellent surgeon. I would like to recognize everyone! From my very first visit to my last. Excellent team. Thank you Dr. Flowers.
- , Mar 2018 commenting on visit with Tami A. Flowers, M.D.
I am very pleased with my surgery that took place on January 8, and 15th. I think Dr. Flowers did a wonderful job. And also the nurses that worked with her. I went to my doctor (Jessica Nisewronger) on Feb. 6 and she said everything was looking good.
- , Mar 2018 commenting on visit with Tami A. Flowers, M.D.
The stall knew I was apprehensive, and they did everything they could to help me relax.
- , Mar 2018
Dr. Bernstein and his staff were very friendly and helpful. They were professional in their duties, but also considerate as to my comfort and feelings. My surgery was successful and painless including the post operative period as well. Dr. Bernstein is highly recommended.
- , Mar 2018 commenting on visit with Harold Bernstein, M.D.
Dr. Sharma has operated on both my shoulders. I have been very pleased with the outstanding results from my 9/15/17 surgery and expect the same for my left shoulder. Dr. Sharma called me at home the night before to address any concerns or questions I had. He is an excellent surgeon with great attitude and patient care. Everyone was great!
-Janet P , Mar 2018 commenting on visit with Vivek Sharma, M.D.
Facility was great. Staff was excellent. Pre-op nurse – Donna was excellent. Anesthesia doctor was great. Overall, great treatment and experience. Thank you all for taking great care!
-Anil P. , Mar 2018
Dr. Bernstein is kind, compassionate, knowledgeable and an excellent physician. I would highly recommend him. Excellent bedside manner. Dena and Heather in Dr. Bernstein’s office were outstanding! I would also like to recognize Deirdre, Woodward and Angel.
-Joan T , Mar 2018 commenting on visit with Harold Bernstein, M.D.
Dr. Winslow was very informative and even continued to answer my questions post surgery. His team helped my husband and I feel comfortable during the circumcision surgery.
- , Mar 2018 commenting on visit with Boyd Winslow, M.D.
Dr. Brooks and everyone at the facility treated me excellently, were professional and did everything to make me feel comfortable. I recommend Dr. Brooks, Richmond Eye Associates, and the Stony Point Surgical facility with a 10! Dr. Brooks is the best, great Dr. and personality!
-Kathleen C. , Mar 2018 commenting on visit with Bryan M. Brooks, M.D.
Everyone was awesome. As parents, we were very concerned and everyone was calm and obviously very prepared to help my son and us through his procedure. The whole process went very well.
-Alisha B , Feb 2018
All was well with the world. Dr. Shaia is the best! All involved with the surgery treated me like I was the only patient they had that day! Thanks, for the warm blankets!
-William J , Feb 2018 commenting on visit with Wayne T. Shaia, M.D.
Great experience! From the lobby to registration the exceptional nurse escorting (awesome nurse) me to prep through the procedure, first rate. Patient focused. Post procedure, again greeted by team, all obviously interested in my comfort. Thank you all!
-William H , Feb 2018
Best surgical experience I could imagine! Everyone was friendly, efficient, and Dr. Sismanis was amazing. It felt like everyone involved with this procedure went out of their way to make me comfortable. Two thumbs up!
-Lavine K , Feb 2018 commenting on visit with Dimitrios N. Sismanis, M.D.
The best place ever. I was happy with Stony Point when my brother had cancer surgery there for his face and am happy now with my treatment there. You guys were so kind and caring.
-Margaret C , Feb 2018
Great job! I can see things I can’t even remember seeing before. I would like to recognize Dr. Iuomo.
-James B , Feb 2018 commenting on visit with Joseph D. Iuorno, M.D.
I recommend Dr. Depalma for anyone who wants a good spine doctor. He is vary caring and explains all the steps and asked me questions to make sure I was fine. His crew was excellent as well!
-Maria D , Feb 2018 commenting on visit with Michael DePalma, M.D.
I don’t remember names, but I had a nurse in the waiting area who put in my IV the 1st time without bruising or hurting me. As a recent cancer patient, this was very important to me. She also covered me with 2 warm blankets as I am a light weight and am cold all the time! Both doctors were caring and attentive as were the operating room nurses. (3). Dr. Brooks was the surgeon and he was very caring and precise. An excellent recommendation! I would like to recognize all of these staff members because they were top notch and worked well as a team.
-Ann P , Feb 2018 commenting on visit with Bryan M. Brooks, M.D.
Dr. Gentry is a 5-star doctor. He is kind, gentle and extremely knowledgeable. Dr. Marco Torrono, the anesthesiologist, was wonderful, as well. I felt very secure and knew what to expect. Let's face it - a colonoscopy is not exactly my choice of a fun Thurs. afternoon but the doctors, nurses and staff made it A-OK! I did not meet one staff person that wasn't competent and delightful! Thank you so much for such a positive experience. The follow up call the next am was very nice, too.
-Mary E. , Jan 2018 commenting on visit with Cary L. Gentry, M.D., F.A.C.S.
This was my first time at this surgery center and it was one of the best experiences I ever had for surgery. I am grateful to Dr. Wornom and his nursing and business staff. If I should need surgery again, I will certainly be asking for Stony Point Surgery Center.
-Ether R. , Jan 2018
This was my first experience with your surgery center. I am so impressed by all aspects of your facility and the staff. They couldn't do enough for me, starting with the receptionist and to the young man that assisted me to the car. Keep up the great work. Everyone was wonderful but I would like to mention my two nurses, Kendall and I can't recall my other nurse.
-Patricia S. , Jan 2018
I was treated well from beginning to end and appreciated all of the professionalism. The registration lady Deidra was nice, along with all other staff.
-Kendall D. , Jan 2018
Dr. Busch was great! Entire staff was great!
-Karen M. , Jan 2018 commenting on visit with Stephen Busch, D.O. F.A.O.C.S.
This is an excellent facility for anyone to receive treatment. And Dr. Sharma is wonderful and very informable. He's an excellent doctor with a caring bedside manner. Everyone was great to me and my family at my stay. Everyone involved with me that day was great. Dr. Vivek Sharma is the best.
-Brenda M. , Jan 2018 commenting on visit with Vivek Sharma, M.D.
Everyone on the staff was friendly, comforting, and willing to answer any and all questions we had thoroughly. I was pleased with the efficiency of the facility and timeliness to which we were in and out of the surgery process.
-Oakley , Jan 2018
Everyone was outstanding. Everyone at Stony Point Surgery Center was friendly, professional, and made me feel very comfortable during my procedure. Thanks to all. I would like to recognize Pam and also all of Dr. Bowman's nurses were outstanding.
- , Jan 2018 commenting on visit with David M. Bowman, M.D.
Loved my Dr., nurses were great. Never been treated this well.
-Sharon M. , Jan 2018
I was totally impressed and in awe of this facility and all the staff! What a truly wonderful experience you will definitely get all my referrals! I just can't rave enough!!
-Marie L. , Jan 2018
I am sorry I do not remember any names, but you have a wonderful staff. I could not have received any better care or instructions. Everyone put me right at ease from the moment I arrived to the time all was finished. Thank you all!
- , Jan 2018
My son, Avery, was the patient. He's 1 ½ years old, so I was very nervous. It helped to calm me down when the nurses, surgeon, and anesthetist all came in and explained their part. I was updated throughout his procedure, and was checked in on regularly. I was even given a warm blanket because I was a little chilly.
-Denisha E. , Jan 2018
Thanks a million to Dr. Michael and his staff. They did a great job Thank you from the bottom of my heart.
-Green , Jan 2018 commenting on visit with Andrew Michael, M.D.
Great experience from beginning to end!
-Colleen B. , Jan 2018
Dr. Flowers is the best eye doctor. She fixed my eyes so I can see. I thank her very, very much. Dr. Flowers, you're the best!
-Robert P. , Jan 2018 commenting on visit with Tami A. Flowers, M.D.
This was by far best surgical experience ever! I was very skeptical that my nausea and vomiting could be controlled because of horrible past problems. There was no pain, nausea or vomiting, much to my surprise. I was able to be discharged about 1 hour after completion of procedure. I was well prepared and very well taken care of. I would like to recognize everyone from the first clerk seen, to the discharge nurse.
-Carole O. , Dec 2017
It was a very relaxing situation. It was efficiently run. Everyone was polite. The girl in #3 was very pleasant and efficient. The nurses were wonderful and willing to answer questions. I have eye surgery. There was no waiting time. Dr. Stevens appeared very capable, on time, and efficient. I would like to recognize the nursing staff.
- , Dec 2017 commenting on visit with Garth Stevens, Jr., M.D.
From check-in to discharge … A+. Dr. Tabassian…A++!
-Jim C. , Dec 2017 commenting on visit with Ali Tabassian, M.D., Ph.D.
Thank you for taking such good care of our baby during his procedure. I was very nervous for him (and me), but the staff put me at ease, and they were better with my son than I could have imagined. The nurse was so sweet and gave him a Beanie Baby Monkey which my son loves and sleeps with to this day. A thankful mama! All of Dr. Edmonson's team were excellent.
-Owen G. , Dec 2017 commenting on visit with John Edmondson, M.D.
The OR nurses and the person who did my anesthesia were wonderful!! So nice and caring!
-Ashley H. , Dec 2017
It all went as smoothly as I expected. Nurses and doctors were all very professional and courteous. I would like to recognize Dr. Bryan Brooks and his team.
-Lester B , Dec 2017 commenting on visit with Bryan M. Brooks, M.D.
Please tell Dr. Tabassian, Nurse Stephanie, and Dr. Stroud, anesthesiologist that I was made very relaxed and comfortable before, during, and after my virectomy surgery. Afterwards, I was neither nauseous nor did I have a headache. Good job! Dr. Tabassion and his staff have kept me well informed about what to expect day by day after the surgery. Very helpful.
- , Dec 2017 commenting on visit with Ali Tabassian, M.D., Ph.D.
All the doctors and nurses were very kind and caring. Met we with a smile and answered any questions that I had. They made sure I was not in pain. Thank you all for taking care of me.
-Mary C , Dec 2017
Dr. Mullen could not have taken better care of me after the surgery with my discomfort from eye pressure. Also, very impressed with nurses at Stony Point. Dr. Mullins office staff is the best.
-Linwood K , Dec 2017 commenting on visit with P. Wesley Mullen, M.D.
Dr. Mullen could not have taken better care of me after the surgery with my discomfort from eye pressure. Also, very impressed with nurses at Stony Point. Dr. Mullins office staff is the best.
-Linwood K , Dec 2017 commenting on visit with P. Wesley Mullen, M.D.
It was a fast and clean, no stress surgery. I would like to recognize nurse Stephanie.
-Patricia T , Dec 2017
Dr. Armstrong and the entire staff were wonderful on the day of surgery. My son's procedure was fully explained to both of us and every step of the process was professionally managed and with great care for our entire family. Thank you to all!
-Angela F , Dec 2017 commenting on visit with Michael Armstrong, Jr., M.D.
Everyone is wonderful! Thank you. I would like to recognize Dr. Petras, Dr. Hunter, and Nurse Kendall? Kendra?
-Mary S , Dec 2017 commenting on visit with Chris Petras, M.D.
Would definitely recommend Stony Point Surgery Center and Richmond Surgical Arts. Dr. Gregory Lynam was a wonderful surgeon, would highly recommend. His nurse Lauren Harrison was also great. They both made me very comfortable with my procedure. I would like to recognize Lauren, RN, Shawn, Nurse Anesthetist, and Dr. Mervyn Colina.
-Sue M , Dec 2017 commenting on visit with Gregory Lynam, M.D.
Everyone was very kind and friendly and helped me to be comfortable. Thank you.
- , Dec 2017
Dr. Iurno and his nursing staff were fabulous. I always have trouble when it comes to an IV. The nurse I had was great. She got it with one try. She was also into Halloween, and I also love it. But the whole staff was great. I do recommend them to anyone.
- , Nov 2017 commenting on visit with Joseph D. Iuorno, M.D.
Best medical facility I have ever experienced. Everything was scheduled and everything went according to schedule.
-W. Putnam , Nov 2017
Dr Iurno and the staff were just as great the second time around. I highly recommend them.
- , Nov 2017 commenting on visit with Joseph D. Iuorno, M.D.
This was my 4th eye procedure at this facility this year. I received excellent care from my physician and his surgical team. The pre-op information was clear and concise, and my surgery was on time. Post-op instructions were communicated clearly both verbally and in written form. Every experience here has been excellent, and I highly recommend Stony Point Surgery Center.
-Alan K , Nov 2017
What a pleasant experience from start to finish. The entire staff was very professional and helpful every step of the way. Dr. Michelson was wonderful at explaining everything and putting me at ease.
-Karen G , Nov 2017 commenting on visit with Bradley Michielson
Everyone on your staff treated me with outstanding care and respect. Since my son has a disability, they were very kind to him. Also, you pre-0p nurse Jackie was outstanding! Thank you.
-Mark R , Nov 2017
I was happy with the way things went. Dr. Michael and everyone were outstanding.
-Leslie T , Nov 2017 commenting on visit with Andrew Michael, M.D.
Great facility. Very friendly employees, very efficient.
-Vickee W , Nov 2017
Fab facility! Everyone from check-in to check-out treated me with respect and tried to accommodate my every need. When I was experiencing back pain prior to the cataract surgery, they suggested a general anesthestic (not related to the surgery) to make me feel more comfortable, which it did. There is no “I” in team!
-Robert M , Oct 2017
Couldn’t ask for a better place to have my surgery. From check-in to check-out, the whole team was great! Because of the patch on my eye, Bill, the check-out nurse told some good pirate jokes.
-Paul P , Sep 2017
Dr. Timmerman, Dr. Houston, their staff, and the other medical/clerical staff were exceptional. Made this procedure comfortable for me. Great follks, great facility. I had cataract surgery @ this facility in May 2017, different surgeon, but still the same exceptional patient care. I have and will continue to recommend this facility and physicians/other staff, to friends and acquaintances.
-Carter , Sep 2017 commenting on visit with William R. Timmerman, M.D., F.A.C.S.
Dr. Sismanis and his team were very polite and professional.
-Annette S , Sep 2017 commenting on visit with Dimitrios N. Sismanis, M.D.
We met with Dr. O’Keefe at 7:30 on Saturday evening of Labor Day weekend and didn’t leave until almost 10 PM. He did surgery at 7:30 am on Sunday. This is almost unbelievable. He and his team went so far above and beyond our expectations. It is almost impossible to describe.
-Judy G. , Sep 2017 commenting on visit with Stewart O'Keefe, M.D.
I especially want to thank nurses Pam, Jackie (who said I would forget her), and Angel (who was an angel). Dr. Dooley and my anesthesiologist who all made me feel comfortable with the procedure.
-Dennis B , Sep 2017 commenting on visit with Mark C. Dooley, M.D.
The treatment I received at the Stony Point Surgery Center was outstanding. The efficiency of the admitting staff, the medical professionals, and the facility itself. Everything was outstanding. Thank you. Both of the nurses who prepared me for surgery and the nurse discharging me were exemplar in their service. They were efficient and kind to me.
-Susan L , Sep 2017
My experience was easy going and as a result, painless. Staff was knowledgeable and courteous. Thank you for the care and concerns you shared for me.
-Jacquelyn M , Sep 2017
Dr. Lou explained the procedure to me because I had no idea what this procedure was all about. After he explained I was able to make a decision as to whether I would consider this surgery. I was treated with utmost respect from all of the personnel at this facility.
-Hazel C , Sep 2017 commenting on visit with Jeffrey K. Lou, M.D.
My outcome on my left eye, the first to be done was great, as I now have 20/20 vision in that eye. My right eye will be done on 9/28/17 and I look forward to it. Everything about your surgery center was great. I will highly recommend your facility to everyone I know that might have a reason to come there.
-Richard T , Sep 2017
I had the first cataract surgery on 8/31/17 and everyone was so kind and helpful. The second surgery was on 9/7/17 and although it was a totally new group of people, everyone was just as kind, caring, and helpful. Thank you to all the people who work at Stony Point Surgery Center for your kindness!
-Jan S , Sep 2017
The best care I’ve ever received. Everyone was wonderful to me. Any other surgery I would like done at this facility.
-Hazel H , Sep 2017
My experience with cataract surgery went very smoothly. It was not frightening, as I had expected it to be the first time, on the 14th when I had my right eye operation. That experience also was extremely positive. Thanks to the expertise of Dr. Flowers and the excellent staff of your facility. Thank you so much. (The registration lady was so bright, happy, smiling, genuine, and caring. She helped me with financing also.)
-Peggy G , Sep 2017
Stony Point Surgery Center is a very well staffed and great environment. All the nurses, doctors, as well as anesthesiologist. It was an all around successful procedure. I would definitely want to come back if need be.
-Michael D , Sep 2017
All staff from patient access/registration to doctor’s and nurses, to lady emptying trash, were outgoing and friendly.
-Shirley R , Sep 2017
I am very thankful for the service and care I was given by the staff. My sight is 100% better. I’m seeing things I’ve missed for years. Thank you for your good service. God bless!
-Clovia H , Sep 2017
Wonderful staff my friends are tired of me talking about my new cataracts and how great the process was.
-Paulette R. , Aug 2017
I’ve had surgery previously at the Stony Point Surgery Center and things were great then too in 2010. It’s a shame all surgery centers aren’t as good and clean as this one. Everyone was very professional, yet courteous friendly and helpful. They always wanted to know if you were comfortable or if you needed anything. Everything was very precise.
-Jean D , Aug 2017
Dr. Bernstein and the team of nurses, anesthesiologists, etc. were wonderful. Great experience.
- , Aug 2017 commenting on visit with Harold Bernstein, M.D.
A calm and comfortable experience all around. Dr. Flowers is phenomenal. I would recommend her to everyone I know. Lots of people. My nurse Pat was fabulous and the anesthesiologist.
-Jeanne J , Aug 2017 commenting on visit with Tami A. Flowers, M.D.
Excellent facility and staff. Very accommodating to special needs children.
- , Aug 2017
I could not have been more pleased with the service I received at this facility from check-in to check out, everything ran smoothly. The doctors, nurses, receptionist, clerk, all parties involved were professional, informative, caring and patient. I was totally at ease and felt very comfortable with the fact that I was in very good hands. It was a GREAT experience.
-Gladys C , Aug 2017
Dr. Winslow and his nurses were fabulous! As were as Dietra at check-in.
-John , Aug 2017 commenting on visit with Boyd Winslow, M.D.
A special commendation to the professional who registered me initially for my cataract surgery. She answered my questions with courtesy and complete knowledge of my impending procedure. I was called to her desk early because my surgery had been moved earlier than originally planned. She’s an expert at your facility.
-Charles , Aug 2017
I felt I was in good hands. Staff was professional, on-top of their game, patient friendly, transferred their feelings of confidence along to their patients. And of course… I am very pleased with the skill and talent of Dr. Hubert.
-Carol , Aug 2017 commenting on visit with Darrin Hubert, MD
Eye surgery can be scary. The team of doctors lessened my anxiety by explaining all options, procedures, and after care. The entire team of doctors (Tabasssian, Schwent, anesthesiologist, and staff presented professionalism, politeness, and warmth. Especially admin staff have been helpful, courteous and quick. The have made a very good impression since those hard-working staff are a patient’s first point of contact.
-Ruth , Aug 2017 commenting on visit with Ali Tabassian, M.D., Ph.D.
A very professional and caring facility. Nurses and doctors were attentive, pleasant, and helpful. This is a much better experience than going to the hospital or having procedures in the doctor’s offices
-William , Aug 2017
This was my first surgical experience as an adult and I was amazed at how smoothly it went. Staff was professional and courteous. Facility was clean and not at all foreboding. I did not experience one twinge of fear while there. My procedure was a success and I am truly grateful to all involved.
-Renee , Aug 2017
Everyone was great. Felt very at ease with the professionalism and genuine caring attitudes!
-Sheri , Aug 2017
The entire staff was so pleasant and professional, excellent customer service. My daughter’s doctor has excellent bedside manners. He took time in explaining everything from A to Z. My daughter is recovering very well. Thank you so much!
-Alexis M , Apr 2017
Wonderful experience all the way around. So glad Dr. Truitt uses Stony Point for outpatient procedures. Couldn’t be more pleased!
- , Apr 2017 commenting on visit with John Truitt, D.D.S.
My anesthesiologist and the nurse were both wonderful, courteous, and knowledgeable.-
- , Apr 2017
All staff could not have been any nicer! I felt very comfortable and well taken care of!
-Betty A. , Apr 2017
We were referred to Dr. Astruc on an emergency basis when my husband experienced a retinal tear, and could not have received a more positive experience. The staff was so accommodating, and Dr. Astruc was so thorough with his explanation of the problem, and what needed to be done to resolve it. He was able to perform emergency laser surgery immediately, and walked my husband through each step, keeping him calm and comfortable throughout the procedure, with his wonderfully patient, reassuring manner. We are very grateful to have found this exceptional surgeon, and highly recommend him and this practice.
-Al Kyriakides , Jan 2017 commenting on visit with Juan A. Astruc, Jr., M.D.
My 17 year old daughter had a tonsillectomy and was treated by Dr. Armstrong. Our experience at your surgery center was awesome! Everybody that we came in contact with was friendly, caring, professional, patient and thorough. I could not have asked for better care for my daughter. She was treated with care and respect and her surgery went perfect, I highly recommend your center for surgery needs.
-Leanne F , Jan 2017 commenting on visit with Michael Armstrong, Jr., M.D.
I am not usually the type of person to score all high numbers on a survey. You really need to “knock my socks off” to do that. Well mission accomplished here! Everyone from the reception desk to discharge was awesome! I wish so many other places had such wonderful people working there with great positive attitudes. And how smoothly everything ran from start to finish. Thank you for an overall very good experience! They were all great! Please recognize Andy, Trish, Jeff at reception and Dr. Janes.
-Mark P. , Jan 2017 commenting on visit with John Janes, M.D.
Very impressed, smoothest and fastest possible check in great transition into pre-op and surgery. As a naval officer with many years of heavy industry experience they check-in payment and logistics of your operation is some of the best I’ve seen
-J.M. , Jan 2017
I would like to thank Dr. Stevens for my excellent results from my cataract surgeries. I had both eyes done, no problems and I can see. Again thank you.
-Shirley N, , Jan 2017 commenting on visit with Garth Stevens, Jr., M.D.
All the nurses that had interaction with my son were extra friendly and nice.
-Sareen G. , Jan 2017
Everyone was very nice, friendly, and seemed concerned for my comfort. Pleasant experience!
-Anonymous , Sep 2016
Very good day surgery center. Procedure went well- Doctors, nurses, and others were courteous, friendly and business-like. Made me feel quite comfortable. Keep up the good work.
- B. Madison , Sep 2016
The nurse who put in the IV was super!
- L. Gainley , Sep 2016
I wish for everyone who has to have cataract surgery (or any other surgery) could experience the kind, thoughtful, caring, and professional care that I received from everyone at Stony Point Surgery Center. Also the wonderful results I have. I am so pleased. Dr. Andrew Michael was a wonderful doctor. I am so glad to have been so lucky to receive his care.
-R. Phllips , Sep 2016 commenting on visit with Andrew Michael, M.D.
I was treated very well and had a total great regard for all the nurses, workers and Doctors. Thank to each of your for all your kindness.
- A. Clark , Sep 2016
A very good experience. No problems! Nurses were all friendly.
- C. Bennings , Sep 2016
The process was very efficient. Being handed off from one staff to another went well and each explained the next step. I was impressed.
- K. Buttner , Sep 2016
The only thing that would be helpful would be to know what time the surgery is scheduled for before the day before so the person taking you can plan with more notice. Otherwise everything was perfect.
-M. Romeo , Sep 2016
Wonderful!
- D. Moore , Sep 2016
Everyone was very kind, courteous, and concerned about the comfort of my pain level.
-B. Chamberlain. , Sep 2016
Everyone was friendly from the time I walked in until I wheeled out. I look at things more critically as I am a nurse case manager, and I absolutely have no complaints. When someone said they were going to do something, it got done. Very pleased.
- K. Pyle , Sep 2016
Dr. Iurono done surgeries in both my eyes. I am so blessed to have this surgery and now I can see clearly.
-J. Robertson , Sep 2016 commenting on visit with Joseph D. Iuorno, M.D.
Could not have been more pleased with Dr. Lee or the facility or the nurses.
-R. Arrington , Sep 2016 commenting on visit with Thomas S. Lee, M.D.
I have claustrophobia and the doctor along with his anesthesiologist made me feel comfortable during the entire procedure.
-A. Conley , Sep 2016
Everybody except the check-in lady was caring and friendly. Everything else was organized and efficient.
-J. Pirkle , Sep 2016
Everyone was great; especially my nurse, the anesthesiologist and my doctor.
- A. Woodell , Sep 2016
Took two times to insert IV and then came back to check on proper flow. Don’t remember nurses name but very kind.
-Anonymous , Sep 2016
My contact with staff members was always pleasant and care efficient and professional!
-R. Longest , Sep 2016
The staff and Dr. Stevens all did a great job.
- F. Yates , Sep 2016 commenting on visit with Garth Stevens, Jr., M.D.
Everything and everybody was 5-star- Excellent!
- E. Fugate , Aug 2016
Our family has used this facility on a number of occasions and every experience has been a great one. I especially would like to express my appreciation of your competent staff and their caring performance.
-P. Alling , Aug 2016
This was second cataract surgery (left eye) and went as smoothly as first cataract surgery (right eye) three weeks earlier.
- J. Tingle , Aug 2016
Words cannot describe how great an experience. The entire staff was amazing. I felt as if I was checked in and out of a vacation resort as opposed to going in for surgery. Thank you so much again for everything.
-J. KrzcuiK , Aug 2016
Everyone involved tried to make me feel comfortable and relaxed throughout the procedure.
- E. Scrogop , Aug 2016
Thank you for everything you did for me. I’m hoping the next time I see you it will be much better than today. Thanks!
- D. Lucy , Aug 2016
Stony Point is an excellent facility, and I am extremely satisfied with all facets of my surgical experiences there. I highly recommend Dr. Bernstein, Richmond Eye Associates and Stony Point Surgery Center to friends and co-workers who have eye problems. You are the best!
- A. Prossitt , Aug 2016 commenting on visit with Harold Bernstein, M.D.
I was there for cataract surgery. The staff was professional yet welcoming and friendly.
- H. Bell , Aug 2016
I felt comfortable during the time that I was at the surgery center because everyone was so calm, upbeat, and caring while getting me ready for surgery. I was also relieved to see Dr. Brooks when I went into the area to be prepped. It is never comforting to greet a grouchy doctor; Dr. Brooks is always upbeat and caring.
-M. Scruggs. , Aug 2016 commenting on visit with Bryan M. Brooks, M.D.
Stony Point Surgery Center is easy to get to and provides all the info needed to get there and prep for surgery. Personnel are very, very nice to work with and also extremely professional.
- A. Willis , Aug 2016
Outstanding experience! I appreciate the great customer service during registration from Tenille; who was friendly and very clear with instructions. Dr. Fishero is an outstanding surgeon and doctor. He is very easy to understand, very caring and also called my home after surgery to follow up on my recovery.
-D. Bean , Aug 2016 commenting on visit with Brian A. Fishero, M.D.
I was there for cataract surgery. The staff was professional yet welcoming and friendly.
-H. Bell , Aug 2016
My pre-op nurse Stephanie was great. My CRNA nurse Nancy was wonderful.
- S. Maiden , Aug 2016
Great nurse. Dr. Lotano, anesthesiologist was the best and made me feel great!
-T. Oliver , Aug 2016 commenting on visit with Marc Lotano, M.D.
This was my second time here. Once 2 years ago and now. Both times this facility was great!!
- D. Williamson , Aug 2016
One of the nicest facilities I have gone to. Everyone there was great.
- C. Abel , Aug 2016
Very well pleased with the facility, personnel and overall process of the services provided from check in to dismissal.
- F. Bennett , Aug 2016
This was a nice place. Everything was clean. Nothing out place. No one had to look for what they needed, they had all items and tools right there with them. Everyone knew where they had to be. Bathrooms clean. Very impressed!
-S. Breeden , Aug 2016
Quick, Clean and Efficient!!
- S. Dig , Aug 2016
It went very well. I like everything about it.
- J. Baker , Aug 2016
From the moment I walked in the door to the moment I was wheeled out, everybody was extremely friendly, helpful, and patient. I felt completely at ease and confident in the abilities of the staff. Instructions were extremely detailed and the nurses made sure I was comfortable before and after my surgery with warm blankets, a smooth IV process, ginger ale for my nausea and more. My entire experience here could not have been better.
- A. Carpenter , Aug 2016
Dr. Benson did a great job. I am going to tell all my friends about him.
-– P. Mckeith , Aug 2016 commenting on visit with William H. Benson, M.D.
This is my third surgery at the Stony Point surgery center. I have always found staff, nurses and doctors to the polite and helpful in any way possible. I guess I should have said I had 5 surgeries at your facility. Three cataract, one eye lid and one hemorrhoid removal.
- – L. Dillard , Jun 2016
Excellent staff and care. Thank You!
-– Anonymous , Jun 2016
The entire day of my procedure from start to finish, well exceeded my expectations. From the easiness of check-in to the caring, compassionate, nurses, doctors, and everything went smoothly and I felt at ease. Thank you to the entire staff!
-- Anonymous. , Jun 2016
Very respectful and courteous. I would recommend Dr. Michael to family and friends. .
-- C. York , Jun 2016 commenting on visit with Andrew Michael, M.D.
All aspects of the care and treatment, I received at Stony Point Surgery Center during both procedures were excellent. I was more apprehensive prior to my first procedure, but Nurse Pam was cheerful, reassuring and professional as she prepared me physically and emotionally. Thanks to her and all staff.
-– F. Deckert , Jun 2016
Dr. Brooks was a super doctor. I will definitely recommend him.
-– Anonymous , Jun 2016 commenting on visit with Bryan M. Brooks, M.D.
Went very smooth. This is not my first trip to your facility. I have always had a positive experience.
-- G. Westmoreland , Jun 2016
Everything about my experience before, during, and after the surgery was excellent. The staff and facility are outstanding. Thank you all very much.
-- L. Boucher , Jun 2016
Great experience having cataract surgery. All my anxiety was taken care and made a pleasant and easy procedure. Wonderful staff and doctors.
-- D. Crossman , Jun 2016
Retired RN- very impressed with efficiency of entire staff.
-- Anonymous , Jun 2016
Dr. Bridges is a great doctor, he is a doctor that actually listens. I wish all doctors were like him. The facility was very clean. Everything moved at a comfortable pace.
-- M. Anderson , Jun 2016 commenting on visit with Matthew Bridges, M.D.
I did not get the name of my pre-op nurse, but her signature began with a B. She was super-efficient, telling me what she was doing as she worked! My whole procedure was very smooth. .
-- L. Potts , Jun 2016
When I was checked in, I was asked if the information was correct. I replied yes. The pre-op nurses went over my information and asked if my armband was correct and I replied yes and looked at it- realized the “u” was missing from my first name. How fortunate that you are asking the questions several times. It saved so much time and recovery with insurance. Pre and post nurses were delightful, answered questions and explained whatever I questioned.
-M. Fox- , Jun 2016
I had the best care anyone could have. Everyone was so nice and helpful. I love this place.
-- I. Campbell , Jun 2016
Dedicated team that made me feel secure and comfortable.
- J. Wilson , Jun 2016
My anesthesiologist Janet was awesome. My block for my procedure went smoothly, and my history of PTSD gave the team the alert to watch my level of sedation closely to prevent disrupting my surgery. Dr. Bernstein had explained my procedure thoroughly. The entire staff from check in to check out made my experience seamless. So glad you all are there for us..
- – J. Jacobs , Jun 2016 commenting on visit with Harold Bernstein, M.D.
This is my second visit to Stony Point and just like the first time, everything was “great.” A nice place to be medically treated.
- – B. Busch , Jun 2016
I hope my next surgery will be as pleasant and as successful as my surgery scheduled in June. Having a nurse pray with me just prior to surgery was all I needed. At that very moment, I knew all would be well. I pray that she is present for my surgery in June. Somehow the nurse knew I believe in the power of prayer.
-– S. Tanner , Jun 2016
From the moment I walked into the facility to the time I left I was treated with kindness and respect. Every person acted like they loved their job and were excited to help me in being comfortable and knowing what was happening or going to happen. Thank you for your professionalism and kindness, it was a blessing to be around such a good group of people.
-- K. Carter , Jun 2016
I highly recommend Stony Point Surgery Center. My first surgery in November went very well and staff knew exactly what they were doing. I was very comfortable and the facility is outstanding.
-- I. Schultz , Jun 2016
All of my nerves and fears were taken away by everyone’s kindness and being informed at every step of the procedure; before, during and after. Thanks to all for great job.
- – V. Lindnall. , Jun 2016
My second procedure in a month and both were exceptional.
-– A. Kress , Jun 2016
Great doctors, nurses and staff.
-- C. Bernestein , Jun 2016
Everything was explained well. The nurses were very nice and I would recommend Stony Point to my friends. The only thing I would change is having both eyes done so close together.
-- D. Vanderdale , Jun 2016
This was my 4th surgery at this center. I was completely satisfied with each surgery. Doctors were great and staff very nice and informative.
- – C. Heit , Jun 2016
Excellent Facility.
-–H. Couch , Jun 2016
Dr. Edmondson was great with children. I was not worried because I could tell my son was in great care. Everyone was very friendly.
- T. Kessler , May 2016 commenting on visit with John Edmondson, M.D.
This was a perfectly done procedure. I know that Dr. Bridges went above and beyond to get this done to a very high standard. The results speak highly of the skills for my procedure. The other doctors and nurses also did highly qualified work.
-R. Parker , May 2016 commenting on visit with Matthew Bridges, M.D.
All caregivers were very polite, kind, and professional. I knew I was in good hands- everything excellent! Thank you very much!
-B. Conley , May 2016
Everyone was extra nice. I was asked over and over if I felt all right or needed anything. I was numbed but not asleep and the Doctor’s talked to me and told me what he was doing. I was completely at ease!
-A. Wilson , May 2016
Total process went as scheduled, from entrance to exit. No waiting.
- B.Peto , May 2016
Amazingly smooth running. Very professional and highly supportive.
-W. Brooke , May 2016
Excellent treatment by everyone.
-Anonymous , May 2016
I had a very easy and pleasant experience at your facility. Your nurses were wonderful and caring. Your anesthesiologist kept me out of pain and completely stress- free. I was done and out the door with no discomfort. Thank you all for a very excellent experience.
- S. Smith , May 2016
Excellent service by all professionals. Very friendly, warm, and accommodating. I look forward to having my other eye done in 2 weeks.
-H. Harris , May 2016
Surprisingly Efficient! Everyone involved was professional and courteous.
- B. Heit , May 2016
Nurse Pam was exceptional, very caring and comforting.
-R. Morales , May 2016
I would recommend this facility to friends, etc. Everyone was friendly but professional. They prepared me for surgery, rolled me to operating room. Dr. Mullens told me about the procedure of the cataract, etc. Nurses were Great! Dr. Mullens was excellent, etc. Thank you.
-B. Howell , May 2016 commenting on visit with P. Wesley Mullen, M.D.
I’ve always received the highest level of medical care and assistance from Stony Point staff from intake Jamesha and other intake ladies.
-R. Faines , May 2016
The care received from the staff at this facility really got my attention in a good way. You are special people.
-P. Bob , May 2016
It was so much more than expected!
- C. Newman , May 2016
Nurse were attentive to my concerns and acted accordingly to address problems with nausea. Surgery went well and there is no pain.
-B. Roninette , May 2016
My second visit to this facility. I would highly recommend this facility and Dr. Lipstock. Everyone was very nice!
-E. Burke , May 2016 commenting on visit with Kenneth Lipstock, M.D.
Dr. Armstrong was fantastic. We really appreciated him praying with us beforehand. I am telling anyone that needs an ENT to go to him! The nurse’s was great too! Everyone was professional and caring.
-N. Strunk , May 2016 commenting on visit with Michael Armstrong, Jr., M.D.
Everyone at the facility was helpful. They all tried to make me as comfortable as possible. They answered all my questions and eased my anxiety.
-K. Larson , May 2016
I want to recognize the nurse that did my needles and oxygen before the procedure- Don’t remember her name. .
-G. Capps , May 2016
Third procedure at Stony Point. Very pleased and wouldn’t use any other facility.
-A. Clanton , May 2016
Both the facility and Dr. Flowers office were excellent. Everyone I encountered was courteous and explained everything I needed to know. The facility seemed to be very efficient. Quite a comfort when you are a little anxious about a procedure. The nurses did everything they could to make me comfortable. I would recommend this facility to anyone having a procedure. The nurses did everything they could to make me comfortable. I would recommend this facility to anyone having a procedure.
-P. Stancill , May 2016 commenting on visit with Tami A. Flowers, M.D.
Everyone was very friendly. Beautiful facility and clean. From the time I arrived until I left, no complaints and good experience.
-B. Gould , May 2016
Every associate was professional and knowledgeable. Made us feel very confident and informed.
- S. Bateman , May 2016
Dr. O'Keefe is a uniquely talented and gifted doctor. Very kind and concerned with each appointment. He is extremely devoted and can get tasks completed without undue stress to his staff or appointments. I regard him as a very special person to have for a doctor. He is first-rate as well as having an unusually kind and gentle spirit. He treats everyone with the utmost respect no matter how long his day has been.
- , Apr 2016 commenting on visit with Stewart O'Keefe, M.D.
Staff and facilities were much beyond average.
- J. Wyatt , Apr 2016
This is an amazing place and is much better than having to utilize s full-scale hospital. The care was excellent. Everyone was excellent.
- L. Eckstein , Apr 2016
Dr. Stevens includes confidence. Really made me feel confident. I want to thank the anesthesiologist. –Good stuff.
-N. Deel , Apr 2016 commenting on visit with Garth Stevens, Jr., M.D.
Surgeon and staff were excellent. Easy quick surgery and healing and would recommend to friends.
-Hendrix , Apr 2016
Everyone affiliated with my treatment was kind and courteous. The nurse was friendly and joked with me. That helped ease my nervousness before my surgery. The anesthesiologist was calming to me.
- A. Jackson , Apr 2016
Great doctors; especially Dr. Coelho. Made me feel very comfortable at surgery. Tremendous personality.
-W. Woron , Apr 2016 commenting on visit with Daniel Coelho, M.D., F.A.C.S.
I have never been to a surgical center before, but it was a very efficient and caring experience. Everyone who I came in contact with seemed to want to make me comfortable, meet all of my needs, and ensure that I understood each procedure that was taking place. Lauren, who met me in the reception area and took care of getting me ready for surgery was very personable and professional, but also kind and caring.
-C. Smith , Apr 2016
All went well and staff were all very nice and professional
-B. Young , Apr 2016
Everyone at the Stony Point facility were great! The TV was also good to allow those waiting not to worry as much as if things were quiet. The patient update (color code board) was also helpful. Very professional
-M. McAllister , Apr 2016
Everything went smoothly on both surgery days. Although I do not recall the names of everyone, all the employees who took care of me were helpful and caring. My only regret was that I did not get to see Dr. Michael again to thank him for his expertise. Post-op went well and vision greatly improved.-
-R. Glant , Apr 2016 commenting on visit with Andrew Michael, M.D.
A very satisfactory experience. I wish I could remember all who were involved but Lauren, Aubrey, Erin and Dr. Lipstock are a few. All were very friendly and professional.
- Anonymous- Y. , Apr 2016 commenting on visit with Kenneth Lipstock, M.D.
This time surgery was great and no pain during or after surgery. Felt fine, the night after and the next morning, I am happy. .
-D. York , Apr 2016
All the staff had a very upbeat attitude and behavior. They like their work and workplace.
- P. Stood , Apr 2016
Pleasantly surprised with the procedure. All staff were very attentive and pleasant. Looking forward to getting left eye surgery. I am amazed at the difference the operation made with clarity, color, brightness. Thank you!
-B. Stevenson , Apr 2016
Our one year old had surgery with Dr. Winslow at SPSC. Each nurse and doctor we interacted with was fantastic with our son, they were friendly and you could tell they had experience around young children. While we knew this was routine procedure, it is nerve wrecking watching your child go into surgery. The medical staff at Stony Point put us at ease before, during and after his surgery.
-L. Dye , Apr 2016 commenting on visit with Boyd Winslow, M.D.
Dr. Michael was wonderful.
- S Packet- , Apr 2016 commenting on visit with Andrew Michael, M.D.
Everyone made my cataract surgery as pleasant as possible. They were very professional, kind and compassionate to me. My nurse Pam was especially nice to me
- K. Allison , Apr 2016
Because of difficulty walking (knee replacement needed) I asked for a wheel chair ride to surgery also I’m very short and asked for a stool to get up on the table. They had one waiting. It was very helpful.
-B. Daugherty , Apr 2016
I’m not good at remembering names, but the nurse that came and got me from the waiting room, and got me ready for the surgery-IV and everything else was excellent. Besides inserting the needle for the IV, she was nice and friendly, but also professional and did everything very efficiently. I would ask for her anytime. I hope you can thank her for me.
- J. McCain , Apr 2016
Very nice staff and very professional. This was my 1st time(hopefully only) here. It was a very pleasant experience. Staff was great from the 1st step in the door till walking off. I will recommend this facility to others. Dr. Jessica Frankenhoff is a wonderful doctor, great people skills, and great surgeon.
-G. Keith , Apr 2016 commenting on visit with Jessica Frankenhoff, M.D.
Well done! Thanks.
-M. Traudine , Apr 2016
I'm doing my survey says it all thank you to all. I don’t know staff by name.
-Thelma J. , Mar 2016
Everyone there was pleasant and attentive. Making me feel at ease. Many thanks to Dr. Sismanis and the staff that works with me. – The CRNA Beth should be recognized.
-Mary S. , Mar 2016 commenting on visit with Dimitrios N. Sismanis, M.D.
Please recognize Pam my admitting nurse.
- Laura N. , Mar 2016
Very knowledgeable staff. Dr. Winslow was great and explained the process very well. Told us what he was going to do, what to expect during recovery.
-Camden M. , Mar 2016 commenting on visit with Boyd Winslow, M.D.
Staff is very professional but also friendly. I was nervous going in but their behavior eased my fears and felt quite relaxed in their hands. My thanks to all!!
-Thomas F. , Mar 2016
Never having been thru this type of surgery, I was a bit nervous. Trish my pre-op nurse made me forget that I was having someone slice into my eye. She did her job way beyond other experiences I have had. Love to hear from me. Then there was Pat. She also went above and beyond to help me understand what to do and expect with such care and compassion. I forgot someone just sliced my eye open! Love to hear from me! Everyone there was awesome.
-Reba P. , Mar 2016
Age 77 and all my lifetime I have had more than 6 surgical procedures these were the best. Would highly recommend your facility.
-Martha G. , Mar 2016
The doctors and staff were the best one could ask for. All were very professional, courteous and definitely had my best interest at heart. They made my two surgeries a breeze for me. I cannot say enough good things about them and my experience at this facility. – Everyone was great!!
-James F. , Mar 2016
All the staff that took care of me before, during and after my surgery was friendly and very professional. I thanked them all for their professionalism and kindness and Dr. Zuravleff.
-Marie K. , Mar 2016 commenting on visit with Jeffrey Zuravleff, M.D., F.A.C.S.
I was very pleased with the level of care and courtesy of all involved. – Amanda recovery nurse was great.
- Kent K. , Mar 2016
Had issue being wheeled out to car, Became pale etc. They took me back inside check my Blood Pressure and gave me crackers, peanut butter, juice/ ginger ale; I was thought my sugar level had dropped. Felt better after eating and left the center.
-Anonymous , Mar 2016
Outstanding Doctor, Dr. Green is a superstar! Outstanding Facility! Keep up the good work!! -
- RT R. , Mar 2016 commenting on visit with Lonny S. Green, M.D.
The surgical center and Dr. E Park made my stay like a “4 star hotel” because everything went like clockwork. Sign-in procedure and sign out procedure with a smile. Great team effort!
-Ben A. , Mar 2016 commenting on visit with Eugene L. Park, MD
Very professional group of people. All did a great job. Thanks for taking care of me.
- Dixie W. , Mar 2016
Going into my first eye surgery I did not know what to expect. But the nurses and admin people put me at ease. All knew their jobs and did it well. The practice is a well rehearsed and practiced event. Even the Doctor’s part was quick and efficient. Looking forward to 2nd eye surgery.
-Danny H. , Mar 2016
Everyone was outstanding in the care given to me. Made sure I was comfortable, excellent care was given. Dr. Flowers did and excellent job. All handled my fears and calmed down my blood pictures. Thank you all for great care. Please recognize all that were involved in my care.
-Connie T. , Mar 2016 commenting on visit with Tami A. Flowers, M.D.
Dr. Michael is great he made me feel comfortable and all the staff were good.
-Aubrey M. , Mar 2016 commenting on visit with Andrew Michael, M.D.
I was very pleased with your staff and surgery center. I do not remember her name but nurse was very nice and polite.
- James S. , Mar 2016
After having my first eye surgery just 2 weeks earlier I was prepared for this one. And I was not disappointed. All went well and true to form from checking to checkout.
-Daniel H. , Mar 2016
Very pleased, coming back soon. Pam and Amanda were nice and pleasant.
- Elle A. , Feb 2016
The surgery went well with no issues.
-Anonymous , Feb 2016
From sign in to discharge everyone was courteous, friendly and efficient!
- Ruth B. , Feb 2016
Great facility and great staff. I was very impressed with everyone and thank you so much for all your assistance. It is so great to see again. God Bless. All staff members deserve recognition they were all great.
-Catherine C. , Feb 2016
Was very pleased with all the staff their kindness and pleasant assistance, so very happy I can see again, really like the extra warm blanket.
-Hazel W. , Feb 2016
This is our 5th experience at the surgery center. 4 of them with Dr. Shaw, we are always more than pleased with all staff members and the general experience and the center. Thank you. –
- Becky C. , Feb 2016 commenting on visit with Travis Shaw, M.D.
Nurses were the best! Janet in pre-op and Amanda in postpone were awesome!
-Wanda R. , Feb 2016
Excellent care before during and after the procedure. Thank you for taking such good care of my eye. Bill was great that assisted the Doctor.
- Lynda B. – Y , Feb 2016
This was my third experience at you facility since Sept 2015. All visits were procedures due to large kidney stones. All 3 visits were wonderful; everyone is exceptional in their service! From the minute you arrive till the moment of discharge, can’t say enough good things!! Thank you!
-Anonymous , Feb 2016
I have had numerous surgeries but I have never been treated this well at any other facility where I have had my surgeries. And it all started at the time of registration. Once I got in the back my nurse was wonderful. Everyone was fantastic. Ms. Teneille was great at the front.
-Gail D. , Feb 2016
Dr. Michael is a great surgeon and a wonderful staff that made my surgery very comfortable.
-Constance O. , Feb 2016 commenting on visit with Andrew Michael, M.D.
I was lucky to have the same nurse “Lauren” both times to evaluate me. She was so kind, friendly, and compassionate and made sure I was comfortable. Only had to stick me one time. Also the female Anesthesiologist was so nice. She explained the procedure so I could understand. I felt very safe with her. Everyone else was great too.
-Charlotte C. , Feb 2016
Overall experience here was satisfactory. As much as can be expected for eye surgery. Staff was courteous and friendly. Especially want to give an outstanding report to Ms. Cathy at the front desk. She is extremely kind, helpful and professional. She’s a tremendous asset to the team.
-Anonymous , Feb 2016
Dr. and staff were comforting and kind.
-Patricia R. , Feb 2016
I called the facility to see if the received pro-op physical info and medication. I left number with the nurse but I never received a call back.
-Jordan B. , Feb 2016
I will return to facility for future procedures. All attending Doctors and Nurses were good. –
- Robert W. , Feb 2016
This was my first visit to Dr. Schwent. He was great explained everything to me so I could understand what was going on. Felt very comfortable knowing he was doing the procedure. Would recommended him if needed. Everyone else was very nice too.
-Charlotte C. , Feb 2016 commenting on visit with Bryan James Schwent, M.D.
When I had my procedure done at Stony Point Surgery Center I didn’t know what to expect. The Doctor and his associates made this a good experience. My nurse Trisha was fabulous! She kept coming back to check on me. My Doctor went out of his way to answer any concerns I had about my health issues. He even went after my procedure to let my husband know the results of the procedure. I gave this facility a 10! I highly recommend this surgery center.
- Linda G. , Feb 2016
Having never had surgery of any kind I was extremely frightened. The nurses and staff took me back and stayed with me very helpful. Overall it was as good an experience as possible.
- Ed C. , Feb 2016
Lucky to have a facility with such good people.
- Karla P. , Feb 2016
Great facility, kind caring staff. I was a bit anxious when I arrived but very calm and comfortable by the time I was ready for surgery. The nurses and doctors are the best!
-Kathleen H. , Feb 2016
There’s no way anything could have been more perfect. Everyone was so professional and things were prompt and on time. Best experience ever. No one person stands out, they were all great.
- Glenda G. , Feb 2016
Everyone was great and awesome. Very nice place, staff were all helpful. Everyone on that day was great.
- Brenda G. , Jan 2016
My patient experience was excellent. Everything was well organized from arrival to departure. All people were really patient and caring. Nurse Shelly was especially good. Also Pam was good.
-Allen S. , Jan 2016
Rebecca worked with me all day to help with my problem great job!
- Mary F. , Jan 2016
Everything went very smooth. No problems start to finish. The women that goes over your insurance at the cubicle # 2 is outstanding, very outstanding.
- Walter W. , Jan 2016
The doctor gave info to me and my son and I do not remember talking to him after surgery but my son did. He answered all questions and the next day too. I was very impressed with the center.
-Anonymous , Jan 2016
Exceptional Care. Even called the night before the 2nd cataract surgery to check on me and prepare me. All that helped me were excellent.
-Joyce M. , Jan 2016
Every single person I dealt with was so kind and supportive. Attitude like that comes from the top down. The young nurse who prepared me for surgery can’t remember her name.
-Betty V. , Jan 2016
Everyone was great. Thank you for a great experience. I know I was nervous and put at ease.
- Mary R. , Jan 2016
All the nurses and anesthesia, please recognize!!
-Anonymous , Jan 2016
My experience at this facility couldn’t have been any better! I was very favorably impressed. Dr. Armstrong is the best doctor I have ever had in all my 83 years. I especially appreciate his praying for me. I will highly recommend him to everyone.
-Anonymous , Jan 2016 commenting on visit with Michael Armstrong, Jr., M.D.
Please recognize Janet.
- Debbie K. , Jan 2016
All personnel in contact were courteous and kind.
-Anonymous , Jan 2016
Very good service. God Bless
-Barbara C. , Jan 2016
Recognize all of them!
- Sandy B. , Jan 2016
He did an excellent job of removing the cataract from the right eye. – Recognize Nurse Diane.
-Karen J. , Jan 2016
I was very pleased with the process from start to finish.
- Marcia D. , Jan 2016
We had a great experience! My sons procedure went great and no trouble at all. Recognize everybody!
-Sara C. , Jan 2016
Everyone was very polite and helpful.
-Trice D. , Jan 2016
Everything went very well. They were all top notch!
- Richard G. , Jan 2016
Great Experience!
-Betty A. , Dec 2015
All staff and members were extremely professional and thorough with explanations. Exceptional note: Amy Meadors. The intake nurse was 100% professional and personable. She worked with Dr. Armstrong, setting up study testing and input to PC. She is a treasure! Thank you Dr. Armstrong and staff.
-Brenda S. , Dec 2015 commenting on visit with Michael Armstrong, Jr., M.D.
I had the best care.
- Mary T. , Dec 2015
I think the doctor, RN anesthesiologist and staff did a great job. The discharge nurse also did a great job.
-James J. , Dec 2015
The entire staff was friendly, helpful, accommodating the procedure went smoothly with no complications.
- Claude B. , Dec 2015
Wonderful surgery went very well. This is one nice facility and the people that work there are super wonderful to be around! Thank you.
-T.L. , Dec 2015
All doctors should be as kind and personable as Dr. Armstrong. He is the best.
-Dr. Armstrong , Dec 2015 commenting on visit with Michael Armstrong, Jr., M.D.
The first thing I realized about this facility was how high the morale was in the place. Everyone was upbeat and really glad to see each other. This upbeat mentality was also transferred to the patients which made me fool good to be there. The staff was all great! Thank you for a good first experience in your facility.
-B.R. , Dec 2015
I was very impressed with the facility and the professionalism of the doctor. I will recommend this facility to family and friends.
- Patricia P. , Dec 2015
The cataract surgery went very smoothly and I am pleased with the results.
-Anyonmous , Dec 2015
The Stony Point Surgery Center (SPSC) is well staffed with excellent professional care and service. All staff made me feel comfortable and well at-ease. All staff members made me feel that they cared and were very interested in my well-being. I highly recommend the SPSC to everyone. I very much appreciate the imaging processed at the SPSC. All staff members that assisted in my care and procedure of cataract surgery by Dr. Ken Lipstock.
-Charles O. , Dec 2015 commenting on visit with Kenneth Lipstock, M.D.
I encountered nothing but pure excellence from start to finish. I wanted to recognize “my pre-op nurse Shelly- she’s fantastic”.
-Corinna H. , Dec 2015
Overall great care-very pleased
-Charles J. , Dec 2015
Excellent care. Couldn’t ask for better.
-Harris C , Dec 2015
Great bedside manner-great doctor! Everyone was kind and ensure I knew what would occur.
-Anyonmous , Dec 2015
A well organized extremely helpful organization. The entire nursing staff well just great. They made my procedure comfortable and easy. They are the best!!
- Howard P. , Dec 2015
No problems great place to have any procedure. All of the staff was great. The clerk in #2 was so polite and very friendly. I had her last time too.
- Beverly D. , Dec 2015
I was very pleased with all staff members. I want to recognize Nurse William
- Robert J. , Nov 2015
Everything went very well and I felt like everything was under control. The whole staff was just great.
- Carl R. , Nov 2015
Wonderful treatment from all. Excellent care.
- Joyce M. , Nov 2015
Overall it was the best. I wanted to recognize Dr. Iuorno and the nurses.
-Shirley L. , Nov 2015 commenting on visit with Joseph D. Iuorno, M.D.
Special thanks and appreciation to Stephanie who took care of me when prepping for the procedure.
-Anonymous , Nov 2015
I wanted to recognize the nurse in the surgical area before surgery. Very kind (preparing me for surgery).
-Ruth T. , Nov 2015
Excellent facility great staff. I would like to recognize my prep nurse Lauren.
- Bob R. , Nov 2015
Fast, Friendly, Efficient.
-Kim C. , Nov 2015
Please recognize the nurse that rolled me out to the car. She was very nice and pleasant.
-William K. , Nov 2015
Dr. Michael had my eye care in his hands. I was very satisfied with his service. Will use Dr. Michael for the next surgery. I want to recognize “everyone that prep me before hand and in the surgery”.
-Brenda M. , Nov 2015 commenting on visit with Andrew Michael, M.D.
Please recognize Dr. Schwent.
- Bill A. , Nov 2015 commenting on visit with Bryan James Schwent, M.D.
Dr. Hamza is a kind and funny doctor. I really enjoyed him. It made my procedure much smoother. I want to recognize all of the Dr. Hamza’s staff
- Gloria H , Nov 2015
The sweetest staff ever! My twenty month old son was in the best hands. And I felt at ease through the whole procedure .She wanted to recognize Marissa, Robin, and Dr. Edmondson.
-Melissa H. , Nov 2015 commenting on visit with John Edmondson, M.D.
The nurses were very care giving and immediately responsive to my needs.
-Daniel W. , Nov 2015
The nurses were very care giving and immediately responsive to my needs.
-Daniel Z. , Nov 2015
All the nurses were very good, attentive and friendly.
- Norman B. , Oct 2015
The application for handicapped parking was a very thoughtful and helpful. Everyone was efficient, friendly, and caring. Thank you all so much.
- Judy B. , Oct 2015
Over my 81 years I have been to a few facilities throughout the world and would rate this one of the best I ever saw.
- Emma R. , Oct 2015
Jackie was very good with my son who is 12 and she was very caring of him during a time that was very scary for him.
-Michelle E. , Oct 2015
Pleased with all aspects. No discomfort during or post procedure. “High 5” to entire staff!
- Richard E. , Oct 2015
I can’t imagine a nicer facility with kinder or better attention to my needs. Plus Dr. Coelho is very kind. Thanks to all.
- Linda C. , Oct 2015 commenting on visit with Daniel Coelho, M.D., F.A.C.S.
Bill the PACU RN was very good.
-Mary H. , Oct 2015
First surgery for me. First rate team took care of me. So glad I traveled up from VA Beach for my treatment. My prep nurse Lauren was great. But the whole team was excellent. I felt in good hands the whole time!
-Kevin H. , Oct 2015
Everyone was kind and caring. This was my daughter’s 1st procedure and IV and one nurse asked Nurse Jackie to do it because she uses novacane – it’s comforting when a nurse will put the patient before themselves and ask another to assist them.
- Frances P. , Oct 2015
A good experience considering it was surgery. Everyone was so friendly and walked us through every step.
-Arthur C. , Oct 2015
A great experience with staff and Dr. Lipstock. All went well.
- Jane H. , Oct 2015 commenting on visit with Kenneth Lipstock, M.D.
Dr. Flowers was an excellent surgeon and an excellent person with excellent staff.
-Beth S. , Oct 2015 commenting on visit with Tami A. Flowers, M.D.
Everyone that I had contact with on the day of my procedure was awesome! This was my second time here and I was a bit stressed both times but the staff is so friendly and accommodating. You know you’re in good hands from the minute you enter the building, till you leave. All of you are such a blessing to those you treat. -
- Lori W. , Oct 2015
The facility was very smoothly run and the fast service kept me relaxed. My husband was kept well informed of my progress.
- Virginia P. , Oct 2015
Dr. Astruc was personable, kind, friendly, and professional.
- Sally H. , Oct 2015 commenting on visit with Juan A. Astruc, Jr., M.D.
I was completely delighted with the care and treatment at Stony Point Surgery Center. Love, compassion and sincere care were quite evident. These are people who are happy with the work they have chosen! I would like to recognize Pam, the anesthesiologists, and the front desk receptionist. Dr. Tami Flowers was super! Thanks team! -
-Harriett G. , Oct 2015 commenting on visit with Tami A. Flowers, M.D.
This is the fourth time my wife and I have used this facility and I would rank it as well if not better than any major hospital anywhere.
-John A. , Oct 2015
Dr. Iuorno was very nice, informative and made my procedure seem very comfortable. I was treated well by all of the staff.
-Linda F. , Oct 2015 commenting on visit with Joseph D. Iuorno, M.D.
Dr. Michael was very efficient and professional. Jeannette was kind, considerate, helpful and had a very calming and caring way about her.
-Anonymous , Oct 2015 commenting on visit with Andrew Michael, M.D.
Excellent staff and facility.
- Margarete R. , Oct 2015
The receptionist greeted me with a smile and was very courteous. Ms. Kim in registration was pleasant and efficient. Everyone was great. You really provide the best care and service I’ve ever experienced at a medical facility. In addition to those I’ve already mentioned, I’d like to recognize and thank Ms. Beth in the operating room and Ms. Pam who handled my recovery and departure from the facility. Finally, I want to thank Dr. Brooks. He is friendly, caring, and down-to-earth. I was quite apprehensive about this procedure, but your team made it a positive, even pleasant experience. I have already told two other people about the quality care I’ve received. Thanks again! -
-William F. , Oct 2015 commenting on visit with Bryan M. Brooks, M.D.
Dr. Zimmer and staff were very professional and made me comfortable during a difficult procedure. Nurse Shelley (Pre-Op) & Amanda (Post-Op) both were excellent! Please let them know they were very nice and helpful.
- Matt P. , Oct 2015 commenting on visit with Timothy Zimmer, M.D.
I would come back here before anywhere else. All of the staff were very nice.
-Denise I. , Oct 2015
It is a great, clean facility with caring staff. Dr. Dooley is wonderful – he’s been caring for me for about 15 years. Everyone who worked with me was very nice, caring, and helpful. - Y
-Anonymous , Oct 2015 commenting on visit with Mark C. Dooley, M.D.
Erin was very informative, helpful, and upbeat. Kudos to Angel also.
-Anonymous , Oct 2015
Dr. Iuorno, Dr. Douglas and everyone connected with my operation surgery was very kind and informative, and perfect in every way. Thank you for all your help. I can’t pick anyone out to recognize because everyone was great.
-Mattie W. , Oct 2015 commenting on visit with Joseph D. Iuorno, M.D.
EVERYONE WAS POSITIVE AND CHEERFUL AT STONY POINT
-Anonymous , Oct 2015
This miraculous procedure performed by a superior physician, Dr. Brooks was quick, painless and most effective.
- Emma M. , Oct 2015
Dr. Lyons provided great care and a high level of professionalism was displayed during my surgical procedure.
-Marshall C. , Oct 2015 commenting on visit with Dr. Lyons
All parties were very professional. Dr. Astruc put me at ease. Prep staff very pleasant and efficient after care.
-Douglas W. , Sep 2015 commenting on visit with Juan A. Astruc, Jr., M.D.
You all make a nervous person fell like family. Thanks you. –
-Dorothy M. , Sep 2015
Staff very helpful.
-Clarence H. , Sep 2015
Very good, answered all my questions, staff was wonderful. Would tell anybody to go there can’t say anymore.
-Catherine M. , Sep 2015
No improvement needed. Excellent staff and medical facility. Will recommend to others. – Valerie T. – Y
- Valerie C. , Sep 2015
My experience at Stony Point Surgery Center was professional and comfortable and especially my care by Dr. Busch.
-Mary K. , Sep 2015 commenting on visit with Stephen Busch, D.O. F.A.O.C.S.
Can’t say enough good things about the center and Dr. Zimmer’s office staff. Everyone cared and it showed. Thank you all.
-Mark C. , Sep 2015 commenting on visit with Timothy Zimmer, M.D.
I can’t think of anything I would change about my care at Stony Point, from checking in to the surgery and after, everything was excellent. Very professional and courteous.
- Linda H. , Sep 2015
The post-op care nurse was outstanding!
-Sandra P. , Sep 2015
Very positive impressions overall. Professional and competent caring and pleasant staff in all departments.
-Karen H. , Sep 2015
Great place & people! Thanks a million I can see!
-Paula S. , Sep 2015
I am pleased with treatment received and the successful surgery.
- Jeanette M. , Sep 2015
This was my son’s first surgery and you all did an excellent job of making him feel comfortable throughout the process. Thanks you.
-Matthew O. , Sep 2015
My first time there excellent. Thanks to you all.
-Freida R. , Sep 2015
The recovery nurse & attending nurse, William Sammons was a very comforting person and very caring and interested. He is definitely a professional care provider who cares for his patient’s recovery. Thanks Nurse Sammons and Dr. Iuorno!
-Tessy H. , Sep 2015 commenting on visit with Joseph D. Iuorno, M.D.
The complete procedure was done in a very proficient manner.
- Marian I. , Sep 2015
Excellent care and remarkable surgery. A very pleasant experience considering the circumstances.
-Patricia F. , Aug 2015
I was treated so well that I almost brought cookies for everyone; I just wanted to let you know that the staff was very caring and respectful.
-Travis M. , Aug 2015
I would like a similar surgery center to be more convenient to my home in Goochland County.
-Brenda A. , Aug 2015
Everything went well. Doctors, nurses and staff were friendly, efficient and personable. Thank you!
-Charles O. , Aug 2015
Jacque made my son feel comfortable and at ease. She went out of her way to bend down, chat with him eye to eye. All the nurses made a very anxious boy more relaxed and mommy & daddy too!
-N/A , Aug 2015
Everything was great my experience with Dr. Michael was wonderful!
-Herbert G. , Aug 2015 commenting on visit with Andrew Michael, M.D.
Your staff is the best, show them you appreciate each employee. They have a very professional manner.
-Larry C. , Aug 2015
Facility was great. Staff was awesome and caring with my young daughter.
-Richard F. , Aug 2015
The experience was wonderful under the circumstance. Wish a facility was located a little closer to the Northern Neck of VA.
-Kay P. , Aug 2015
Perfections cannot be improved upon!
-Jenny H. , Aug 2015
Dr. Michael is a great surgeon. Both my eyes are great. Thanks.
-Anon. , Aug 2015 commenting on visit with Andrew Michael, M.D.
All for my well being done in a professional friendly and efficient manner. Congratulations A+
-James L. , Aug 2015
I felt the total care. I would for sure return for any surgery I would need.
-Nancy H. , Aug 2015
Plan to have other cataract taken care of as soon as health permits. Highly successful.
-Carol Ann , Aug 2015
Very pleased with all aspects of both my eye surgeries. Very attentive and considerate staff. Felt very comfortable.
-Brian C. , Aug 2015
Doctor and staff were excellent. Positive experience all the way around.
-George B. , Aug 2015
Everybody is so kind and I received excellent treatment.
-Anonymous , Aug 2015
Everyone was very nice to me; I got the best of care.
-Adolph S. , Aug 2015
Excellent experience!!
-Nan E. , Aug 2015
Everything was very well done. Thank you all so much.
-Henry T. , Aug 2015
Restrooms could be a little cleaner. We loved the private children’s room! Thank you everyone!
-Doug N. , Aug 2015
Great overall experience! Dr. Janes was great in anesthesia. And my son loved Nurse Jackie very caring – Thanks you so much!
-Nancy K. , Aug 2015
No waiting, everything on time. I was in and out in less than an hour.
-Linda H. , Aug 2015
Very prompt with registration and surgery. Well coordinated.
-Anonymous , Aug 2015
Keep up the good work, this is an excellent facility.
-Larry T. , Aug 2015
Just a great atmosphere with good people always concerned about you.
-Kate C. , Aug 2015
Overall I was well pleased, and could not have asked for better care.
-Paul J. , Aug 2015
Everything was wonderful. It was a bit cool while they were preparing me for surgery. When I told them I was cold, they put two more blankets on me.
-Brody H. , Aug 2015
I’ve had both my eyes worked on and I’m pleased with my recovery & the overall staff & facility.
-Jamie O. , Aug 2015
Office lady from business office was very nice. Lauren, RN excellent with IV insertion - she was fantastic, loved her. Everyone was great, and Eric the transporter was very nice, informative, cool guy!
-Kelly J. , Aug 2015
I have had 5 previous surgeries at different locations; my last surgery was here this is the best place to have surgery!
-Virginia A. , Jul 2015
Great overall experience throughout my son’s surgery. Doctor showed genuine interest in well being and care of child. Very knowledgeable and sincere staff.
-Ronda N. , Jul 2015
Experience and care were exceptional. Everything went as scheduled “on time.”
-Jeffrey N. , Jul 2015
Everything was perfect!
-Anon. , Jul 2015
Janet’s prep and after care was like a family member. Anesthesia doctor was wonderful in explaining everything.
-H.K. , Jul 2015
It was the best care I have had at an outcare center. Everyone showed interest in each patient not only theirs. It was great.
-John T. , Jul 2015
The warmed blankets are a comfort after coming out of a surgical procedure room which is quite chilly.
-Donna E. , Jul 2015
The staff is awesome. They always make me feel comfortable. Very clean and sterile. Love coming here for my procedures.
-Tracey G. , Jul 2015
This was as nice a surgical experience as I have ever had. Nice, concerned staff. Pleasant surroundings!
-Paula H. , Jul 2015
Two years ago I used your facility for cataract surgery. At that time I was also very impressed, you have lived up to your reputation as an excellent & caring facility.
-Joanne C. , Jul 2015
Couldn’t have been better!
-Charles T. , Jul 2015
As a mother of a toddler I was at ease. This center and its staff made me feel much better about everything and I knew my child was in good hands. Thank you all so much.
-Jan S. , Jul 2015
The entire staff in both locations were very friendly, helpful and all had great personalities. Everything was great!
-Rusty M. , Jul 2015
Best care possible.
-Thompson R. , Jul 2015
The experience we had with the doctors, nurses and staff was very positive. My mother has dementia and they were all kind and caring and answered all her questions no matter how minor. I thank you all.
-Elizabeth L. , Jul 2015
I was thoroughly pleased with this experience, professional care and friendliness.
-Philip D. , Jul 2015
Great experience!
-Anonymous , Jul 2015
Everything was excellent!
-Joyce T. , Jul 2015
Torri was great at registration. Nurses are good at what they do.
-Louise V. , Jul 2015
Very positive experience.
-Flora T. , Jul 2015
From reception to exit, I experienced only perfection.
-Judy L. , Jul 2015
The entire staff & procedure was so pleasant. You are great! It was great!!
-Keith I. , Jul 2015
Nurse Jackie was wonderful! She was so kind to us and is an asset to the surgery center. Dr. Janes the anesthesiologist was also very informative and pleasant.
-Gabby R. , Jul 2015 commenting on visit with Dr. Janes
Just a bit cold but very nice people.
-Anon. , Jul 2015
Excellent care before and after surgery. Everyone friendly and professional.
-Patty B. , Jul 2015
A 5 course meal would be great! Ha Ha. I have never been involved with a facility with a grade I gave higher than you folks. Keep it up!
-Leonard B. , Jul 2015
Just keep doing as well as your doing.
-David M. , Jul 2015
I found the staff to be very accommodating! Thank you.
-Christopher L. , Jul 2015
I don’t remember the nurse’s name but she was the most caring and compassionate nurse I have ever had any dealings with. The world would be a better place if there were more like her around.
-Kat N. , Jul 2015
No issues - the only way to go, excellent experience!
-Carrie W. , Jul 2015
Excellent staff in all areas! Very helpful!
-Jenny L. , Jul 2015
Your staff made me feel at ease, and talked me through the entire procedure.
-Jackie M. , Jul 2015
It was a pleasant experience. Dr. Brooks is an excellent surgeon. Thank you, Great bed/chair side manners and very comforting.
-Gabriel W. , Jul 2015 commenting on visit with Bryan M. Brooks, M.D.
Your services were excellent.
-Jessica R. , Jul 2015
Reception area too cool.
- , Jul 2015
Nurse Jackie was wonderful! She was so kind to us and is an asset to the surgery center. The anesthesiologist was also very informative and pleasant.
-Yvonne F. , Jul 2015 commenting on visit with Robert Jacey, M.D., P.C.
We have had 4 other surgery center experiences and this one by far was the best! Keep up the good work, and thank you for making my son seem important too.
-Grayson H. , Jul 2015
Thank everyone, in particular, Jennifer!
-Deirdre S. , Jul 2015
Job well done. Thank you.
-Mavis F. , Jul 2015
This was my first experience with any type of surgery and I was very nervous, but SPSC made it easy for me to deal with. Thank you to all!
-Marian K. , Jul 2015
The staff was very cheerful which helps to make the experience better. I appreciate doctor’s follow up not all doctors do that.
-Marissa R. , Jul 2015
I like the new system in calling for patients. I like not having my name called out.
-Brenda T. , Jul 2015
Insertion of IV was awesome Stephanie was great! No pain!
-Anonymous , Jul 2015
Great staff.
-Lucinda B. , Jul 2015
Nothing [could be improved on]; just moved here from AZ and all I can say everyone was great.
-Sarah O. , Jul 2015
Everything was great! My father had cataract surgery few years ago, so I knew he was going to be well taken care of for his cornea surgery as well. Thanks so much!
-Brandon G. , Jul 2015
Very convenient, relatively quick experience. Thank you for taking such good care of our baby! Received pre-surgery packet by mail and two separate phone calls w/pre-surgery instructions. Everyone’s instructions were just a little bit different and caused a little bit of confusion. (Esp: when child could eat/drink last and what to give our child in the middle of the night before surgery.)
-Anonymous , Jun 2015
Dr. Wortham genuinely cares about his patient’s well being, complete understanding of procedures, and their recovery. He’s fully supported by a kind, family oriented staff. I highly recommend this surgery center for its professionalism, care and service.
-Thomas R. , Jun 2015 commenting on visit with Edwin Wortham V, M.D.
The power went off just prior to my procedure. Entire staff including Administrator & Dr. Shaia kept me informed of status. Fortunately I was able to get the procedure done. Post-op was very efficient.
-Anonymous , Jun 2015 commenting on visit with Wayne T. Shaia, M.D.
accurate pre-op information should be given. Allow patient to speak to surgeon before surgery.
Excellent anesticist, DrSheehgn has awesome bedside manner....She made me very comfortable, while I was waiting for surgery, something the nurse could have and should have done since she knew that I am a chronic pain sufferer...the Doctor came in and put pads under my arms and shoulders, warm blankets and other adjustments that made me comfortable and helped to relieve my pain, prior To surgery prep. She also gave me pertinate info that will be helpful next time.
There should also be larger stretchers for patients so they won't be cramped.
Excellent anesticist, DrSheehgn has awesome bedside manner....She made me very comfortable, while I was waiting for surgery, something the nurse could have and should have done since she knew that I am a chronic pain sufferer...the Doctor came in and put pads under my arms and shoulders, warm blankets and other adjustments that made me comfortable and helped to relieve my pain, prior To surgery prep. She also gave me pertinate info that will be helpful next time.
There should also be larger stretchers for patients so they won't be cramped.
-Joyce W. , Jun 2015 commenting on visit with W. Benson
From the moment I walked into the Surgery Center, the care and concerns were as warm as the heated blanket used during the procedure. Dr. Bowman is the best at what he does.
-Ira C. , Jun 2015 commenting on visit with David M. Bowman, M.D.
I was very uneasy due to this being my 3 year old baby. Everyone was comforting and patient.
-Jerome R. , Jun 2015
My pre-op nurse, Trish, was able to insert my IV into a very small vein since I had nothing to drink that morning with 1 pain free stick. Great Job! Everyone was very friendly and professional.
-Audrey T. , Jun 2015
Great Team! Concern for patient, pre-operative checks to ensure patient safety. Great follow up on care.
-N/A , Jun 2015
More handicap parking needed.
-John S. , Jun 2015
Best experience at any care center. Clean, on time, staff was superior from check-in to check-out.
-Lauren G. , Jun 2015
I was very pleased with everything from the time I walked thru the door until I was pushed out the door in a wheelchair. Thanks to all for making me feel so at ease.
-Aiden G. , Jun 2015
Seamless, easy and almost enjoyable.
-Charles A. , Jun 2015
My nurse in surgery was awesome and Pamela was wonderful. I was very happy with all of the services.
-Kaylee E. , Jun 2015
Awesome experience so glad I had it done!
-Mary B. , Jun 2015
Just a note to say “thank you” for the excellent care given to my grandson by Dr. Edmondson and the entire nursing team.
-Alexandra H. , Jun 2015 commenting on visit with John Edmondson, M.D.
Dr. Brooks did eye surgery on both my eyes. Wonderful doctor and the staff were also the best. Have had other members of family there too. Thank you each and everyone.
-Andy N. , Jun 2015 commenting on visit with Bryan M. Brooks, M.D.
I would recommend the staff and center not only to a family or friend but to everyone. I was very pleased and found no fault. Thank you, Thank you, and Thank you.
-Beverly L. , Jun 2015
Keep up the good work.
-Matt D. , Jun 2015
Pam was wonderful!!
-Deanna K. , Jun 2015
My visit and surgery was well done.
-Alice P. , Jun 2015
For the most part the staff was very courteous and showed me they were concerned for my well being and privacy. Dr. Lynam’s nurse was awesome. The post-op nurse was wonderful as was the anesthesiologist.
-Tracie P. , Jun 2015 commenting on visit with Gregory Lynam, M.D.
My opinion is sort of bias I’ve only met Dr. Silver, aside from that the staff is very polite.
-Samantha W. , Jun 2015 commenting on visit with Kevin Silver, D.O.
When listening to others being called over the intercom I couldn’t understand what was being said, it was not loud enough. The nurses were wonderful along with the other staff that was involved in my case.
-Trey F. , Jun 2015
Excellent all around!
-Carlise F. , Jun 2015
Everyone was nice & caring to your needs.
-Anonymous , Jun 2015
Stony Point Surgery Center is an excellent facility. All staff, reception, nursing and doctors are courteous, helpful and caring.
-Vicky H. , Jun 2015
Overall good experience!
-Betty J. , Jun 2015
Perfect!
-Mandy O. , Jun 2015
The only thing that I did not like was not knowing the time of my surgery until the evening before. Everything else was an excellent experience and very wonderful facility and staff.
-Anonymous , Jun 2015
Initial appointment: excellent service and staff. Day of operation: I was well taken care of by the staff and Dr. Lou was great with answers and detailed explanation of the procedure.
-Jack T. , Jun 2015 commenting on visit with Jeffrey K. Lou, M.D.
No recommendations, everything was excellent.
-Bob H. , Jun 2015
I don't think I've ever had as much care as I did here. Can't say enough about how well I was treated and how wonderful the doctor and staff were. Thank you.
-Irene R. , Jun 2015
Excellent care, thank you!
-Jamie P. , Jun 2015
A good experience. I would recommend this facility for surgery needs. I felt very comfortable.
-Shelley G. , Jun 2015
The surgery center staff is wonderful. They make your procedure flawless from registration until you enter your car to leave. Definitely puts patient at ease. Just marvelous all around!
-S.L. , May 2015
I was so anxious about my procedure. All the staff were wonderful; helping me to relax. Janet and Deanna all were true professionals. Will recommend all my family/friends to come here.
-Marissa R. , May 2015
Very efficient, competent, and personal service and care.
-Rich W. , May 2015
They really move fast and take care of everybody's needs efficiently. They need to slow down some and take care of themselves also because you only get one life - but they are the best. Everybody!!! Love you guys!!
-Stan C. , May 2015
No complaints, excellent service!
-Reese F. , May 2015
My experience was great!
-Vi W. , May 2015
Excellent experience at an apprehensive time. Thank you!
-Lou H. , May 2015
Thank you for your excellent care!
-Mary Anne P. , May 2015
Excellent, prompt care. Very professional.
-Sam O. , May 2015
A nurse said a prayer with me before surgery. It was so special. Thank you, I would highly recommend the center.
-Evelyn G. , May 2015
I can't think of any changes that I would make. I am very happy with my two operations.
-Jennifer T. , May 2015
Extremely efficient, extremely friendly staff. Best healthcare experience I have had in years.
-Marshall R. , May 2015
Everyone was very courteous and helpful.
-Liz P. , May 2015
The Best!
-Harry S. , May 2015
Everything was satisfactory, love Dr. Frankenhoff - very kind and understanding - would recommend to anyone.
-Diane T. , Apr 2015 commenting on visit with Jessica Frankenhoff, M.D.
Everything was top notch.
-Angela H. , Apr 2015
Excellent, Excellent, Excellent. Couldn't have been a more pleasurable experience. The staff was amazing. Will definitely recommend your facility, would give it 10's if I could.
-Mary H. , Apr 2015
Thank you for your excellent care. I appreciate you telling me and explaining each step. Bless you all.
-Dee P. , Apr 2015
I was a nurse for 40 years, care was excellent. I have a daughter that's a nurse also and when she heard where I was going she was impressed. She stated she had patients and also a son-in-law who went there before.
-Sofia W. , Apr 2015
The staff was very professional and courteous. They put me at ease. I don't' think they could have done anything different. Thanks.
-Emily J. , Apr 2015
Keep doing what you are doing. It was an outstanding experience. Thank you.
-Carl V. , Apr 2015
Just completely professional, top notch from start to finish, 10/10. I would do it again.
-Dan T. , Apr 2015
Your surgical nurses were excellent. My surgery was on time and I was in and out in 2 hours. Great surgery center.
-Madeline G. , Apr 2015
Start to finish, "Top Marks", for all involved! Thank you!
-Emma R. , Apr 2015
Everyone was so nice and helpful! Even our 8 month old thought everyone was so wonderful he didn't shed a single tear. Couldn't imagine it going better. Thank you!
-Stephen N. , Apr 2015
Everything was A+, can't improve on anything to please me. Keep up the good work. Dr. Schwent was great.
-Jonathon H. , Apr 2015 commenting on visit with Bryan James Schwent, M.D.
Everything was A+, can't improve on anything to please me. Keep up the good work. Dr. Schwent was great.
-Jonathon H. , Apr 2015
Thanks for everything, great place!
-Mark L. , Apr 2015
The staff was very caring, professional and made me feel at ease. It was a pleasant experience. Please tell them I said hello! Thank you so much!
-Cecil K. , Apr 2015
Being on the receiving end for a change can be a challenge. You made it really easy.
-Jackson F. , Apr 2015
Excellent staff of Nurses/Doctors.
-Nathan K. , Apr 2015
I could not see when I got there to give a report of the place, but the nurses and Dr. Benson were God sent and thank you to all.
-Cynthia R. , Apr 2015 commenting on visit with William H. Benson, M.D.
You are all wonderful!!
-Casey J. , Apr 2015
No improvement needed; from start to finish all services were caring and professional.
-Ray P. , Apr 2015
I cannot say enough how awesome Dr. Silver is. He is very patient, thorough and understanding. He takes as much time as I need and explains everything in detail. He is super nice and funny too! I would recommend him to anyone in a heartbeat.
-B.K. , Apr 2015 commenting on visit with Kevin Silver, D.O.
I could not fill out the paperwork online, I called and the staff told me not to worry, it would be done and it was. I wish Dr. Bowman could do surgery near me (West End). He is such a good surgeon.
-Karen O. , Apr 2015 commenting on visit with David M. Bowman, M.D.
The Stony Point staff are most wonderful, careful and compassionate. Thank you so much.
-Taylor F. , Apr 2015
I've had many surgeries. This was the best I've ever had, everyone was excellent! Thank you.
-Jessie W. , Apr 2015
Great!
-Sandy F. , Apr 2015
My surgery experience was perfect at the center. Everything was done with great care and Dr. Timothy Zimmer has great compassion for his patients. His nurse said he was a great physician and I agree!
-Fran C. , Apr 2015 commenting on visit with Timothy Zimmer, M.D.
The Dr. was the greatest, I just love him. Thank you and God Bless.
-Meredith S. , Apr 2015
This was the first sinus procedure I'd ever had performed, and also my first time under anesthesia. Everyone at Stony Point put me at ease, explained each step, and gave thorough follow-up care.
-Brian D. , Apr 2015
The nurses are the greatest - courteous, polite and very accommodating. The same goes for Dr. Zimmer.
-T.K. , Apr 2015 commenting on visit with Timothy Zimmer, M.D.
My daughter (age 8) was the patient. She was absolutely panicked at the thought of surgery. She went "nuts" when we arrived, screaming with fear. I explained everything to the staff and they were fantastic with her. They took us in an alternate entrance and were able to soothe her. The entire experience was as perfect as it could have been. Thank you so much!!!
-Maria T. , Apr 2015
We are so thankful for the doctors and staff. This was our 2nd experience and both times we were well informed, well taken care of and respected.
-James C. , Apr 2015
What a wonderful experience! My daughter and I were so nervous. What a wonderful staff. They helped calm our nerves and explained everything that my daughter asked. Thank you for everything.
-Holly P. , Apr 2015
My first surgery went great because I don't remember anything, but the second one I was wide awake and could see when she was working on my eye. I was very nervous but the nurse Julie was great and I had her both times and she really made me feel relaxed.
-Chappell A. , Apr 2015
Entire staff was wonderful!
-Cherry M. , Apr 2015
My care was totally excellent. You all couldn't have taken any better care of me. Thank you so much.
-Diane S. , Apr 2015
It would be nice to have a cafe for patients and employees too. Bring back hot chocolate too at the front desk.
-Yvette J. , Apr 2015
Overall we had great experiences. This time we weren't seen until almost 9am. For a 3 year old it's hard to wait that long without food.
-Tara G. , Apr 2015
Excellent!
-Hannah C. , Apr 2015
My total experience for both eye surgeries was excellent! If I had another eye I would surely come back!
-Dorothy E. , Apr 2015
Compassionate professional care - top-notch facility. Thank you!
-Sandy P. , Apr 2015
I've had three colonoscopies, this was the best experience.
-Rick M. , Apr 2015
I had cataract surgery at your center on 2/19/15 and 3/19/15. I have to believe both surgeries went well because I can see so much better now. This is what I expected. But I got a whole lot more out of those surgeries than just better eyesight. The services I received from the greeting at the front desk to the nurses who delivered me out the back door was nothing short of outstanding. Everyone with whom I came in contact could not have been more pleasant. I hope someone will extend my appreciation to these fine, professional people.
-Alfred , Mar 2015
Excellent facility & staff from registration to post-op. Would definitely use this facility again.
-Leo D. , Mar 2015
Everything was great, nice and clean. Temperature was a little chilly. Staff was very polite. Nursing staff was great and very professional.
-Anonymous , Mar 2015
Location is excellent; great care provided by all that I came in contact with, Dr. Silva gave great care as well as every other person I came in contact with. Janet St. Amand, my pre-op nurse was extremely professional, knowledgeable and compassionate for my pain. Sandra Walton, my post-op nurse was equally professional, knowledgeable and very compassionate for the procedure and 5 months of intolerable pain I have been experiencing. Cleanliness - the floors were visible of footprints from the recent snow, which is completely understandable, but they were not wet so it was safe for patients. The tables in the waiting room were untidy for 7am and the reading materials dated.
-Riley N. , Mar 2015
Keep up the good work! Professional and friendly from registration to post-op.
-Leigh F. , Mar 2015
Your service, care and personnel match the effort put into my own dental office fro thirty years. Rarely have I ever matched my own effort! Congratulations!
-Joseph S. , Mar 2015
I would give you more than 5 (stars). Stony Point was awesome and I cannot thank everyone enough for their special attention to patients and the best care of any facility I have ever been to. Thank you!
-Lily H. , Mar 2015
This was my second procedure here and the quality of care and the efficiency of the entire process was again superb.
-Wilson I. , Mar 2015
I've used Stony Point Center for approximately 9 years. No adverse events, no infections, the best care for a small facility. I consider them experts in medical assistance in a fast pace world where physical relief is in demand. Thanks much.
-Rosie W. , Mar 2015
Lauren was amazing as pre-op nurse. Can't remember everyone's name but they were all wonderful. Definitely glad I chose Stony Point over the hospital.
-Larry G. , Mar 2015
I have had my parents here and now my mother-in-law. All surgeries have been more than excellent. I would not go anyplace else.
-Ruby D. , Mar 2015
What is to improve?! You are great. I was so impressed. Keep up the caring care. The appeasing staff was the best.
-Grey L. , Mar 2015
Excellent service!
- , Mar 2015
I made the right choice in coming to Richmond ENT and moving the surgery. The care was a lot more than I expected. Thank you.
-Watson J. , Mar 2015 commenting on visit with Michael Armstrong, Jr., M.D.
Excellent care! Thank you!
-Lydia R. , Mar 2015
Maybe the chairs at the registration desks could be replaced with counter height stools.
-Kat Y. , Mar 2015
No help needed to improve. I had the best nurse ever! The staff of nurses are awesome!
-Leslie E. , Mar 2015
The nurse that inserted the IV was the best I have ever had, most previous surgeries they would blow the vein. All of the staff were friendly and attended to me before and after surgery in an excellent manner.
-Marjorie B. , Mar 2015
We felt very comfortable with the care of our child at your center. Thank you.
-Anon. , Mar 2015
Service and surgery was the best I ever received anywhere!
-Carly R. , Mar 2015
Excellent! This was my 3rd trip and each have been A+!
-Sally K. , Mar 2015
I was very pleased. I was most impressed that the time was honored and I was on my way home before estimated.
-Carmen S. , Mar 2015
My husband appreciated the free coffee made available in the waiting room. I had my second cataract surgery surgery without fear or pain, and both were successful. You have a professional facility.
-A.P. , Mar 2015
Overall experience was very good!
-F.E. B. , Mar 2015
I had excellent care before and after my procedure. The after care nurse was awesome!
-Mary E. , Mar 2015
Dr. Silver is one of the best doctors I had in a long time. He explains everything to my understanding. He is great.
- , Mar 2015 commenting on visit with Kevin Silver, D.O.
My son's Post-Op nurse was WONDERFUL!!! You were caring, concerned and just overall great with my son! And Dr. Wortham was great with my son. He said several times since his procedure that "Dr. Wortham is so nice!"
-Andy T. , Mar 2015 commenting on visit with Edwin Wortham V, M.D.
Anesthesia experience was great. Dr. "P" and Dr. Langley were easy going and not afraid of a little humor. Personnel seemed to enjoy their jobs and no negative comments were heard. Great experience!
- , Mar 2015
Everyone was kind and helpful.
-Chrissy M. , Mar 2015
Nurse Pamela who prepared me and inserted IV was excellent.
-Anonymous , Mar 2015
I wish you had later arrival times. I live 75+ hours away.
-Harrison P. , Mar 2015
Care was excellent. I don't think there is anything else the center can do to make your surgery any easier. I would recommend the center to anyone!
-Deborah Q. , Mar 2015
1st surgery explanation was very good, 2nd surgery explanation was not as thorough but still good.
-Rob G. , Mar 2015
Very professional with great attitude towards patients.
-Charlie P. , Mar 2015
No improvement necessary!
-Lee R. , Mar 2015
Great experience.
-Peter O. , Mar 2015
Everyone there was so nice I felt at ease. I was nervous when I arrived and then it went away. Very professional, and made me feel comfortable.
-Bobby C. , Mar 2015
I had excellent care at this location, overall satisfaction with the staff. Love my Dr. Tami Flowers. I didn't' know how much I was missing until after surgery. Wow!!
-Roger C. , Mar 2015 commenting on visit with Tami A. Flowers, M.D.
I would like to suggest the prescription for pain relief be given ahead or make sure patient doesn't have to wait 2 hours before relief is provided after surgery. Meds wore off before I could get prescription filled. Dr. Zuravleff was very nice, informative and did a great job!
-Rachael H. , Mar 2015 commenting on visit with Jeffrey Zuravleff, M.D., F.A.C.S.
Bill the nurse and Pamela the nurse were extremely efficient, kind and caring. They took away any worries we had about our twins' surgeries.
-Dawson & Carter , Mar 2015
Very pleased!
-Troy H. , Mar 2015
Excellent experience overall. Thank you.
-Emma C. , Mar 2015
I loved everything about the total experience. The only thing that happened on the second cataract surgery was a delay in surgery due to some staffing problems.
-Pam K. , Mar 2015
There are no comments I can think of for you to improve. Everything was excellent.
-Janice R. , Mar 2015
I was very satisfied with the care I received before and after my surgery. The nursing staff was exceptional. I would highly recommend this facility to my family and friends.
-Nancy M. , Mar 2015
I was very satisfied with the care I received before an dafter my surgery. The nursing staff was exceptional. I would highly recommend this facility to my family and friends.
-Doug T. , Mar 2015
I was concerned and a little uneasy about my surgery, but everyone explained what they were there for and each procedure that they did before surgery, during and after. I was recommend this surgery center highly.
-Debbie P. , Feb 2015
My mother also had a surgical procedure at this same facility; I was just as pleased with her services. Keep up the good work.
-Wanda T. , Feb 2015
I was extremely pleased with the entire experience at Stony Point Surgery Center.
-Gary I. , Feb 2015
Cathy at the front desk is very kind on entry to the building. Janet in pre-op was very caring and skilled. Anesthesia care by Dr. Rosenbaum made us feel at ease because he was attentive and knowledgeable. Susan in post-op was also very caring and helpful. CRNA was excellent and very caring and attentive as well. Overall excellent experience, very impressed with the level of care. Dr. Park was very compassionate and skilled and wonderful.
-Anonymous , Feb 2015 commenting on visit with Peter J. Rosenbaum, M.D.
Everyone at the surgery center was very nice, helpful, kind and considerate. Very professional and knowledgeable regarding their positions. I was made very comfortable and given good attention.
-Elizabeth G. , Feb 2015
Excellent service all the way around from our nurse to the 3 different doctors.
-Lance H. , Feb 2015
Excellent job!!
-Jason , Feb 2015
Dr. Julia Fullerton is excellent and helpful, and caring people work there. I was very pleased.
-Elena C. , Feb 2015 commenting on visit with Julia Fullerton, M.D.
Great experience (well as surgery can be). Entire staff was a pleasure to deal with.
-Bruce F. , Feb 2015
Everyone gets my praise; from the time I walked in the front door, until them time I was wheeled out.
-Deanna R. , Feb 2015
The end result was excellent.
-Randy G. , Feb 2015
The private waiting room was very nice and the staff was attentive. We felt very comfortable and well cared for.
-Tim W. , Feb 2015
Had to give a few "4"'s since no one is perfect. Keep up the good work!
-Lacey N. , Feb 2015
Very pleased with the people and facility.
-Tara W. , Feb 2015
- , Feb 2015
I came during the snow storm, staff and Dr. Lou were 5+ excellent. Great facility! Thanks!
-Hudson A. , Feb 2015
I came during the snow storm, staff and Dr. Lou were 5+ excellent. Great facility! Thanks!
-Hudson A. , Feb 2015 commenting on visit with Jeffrey K. Lou, M.D.
All were great, especially Dr. Michael and Dr. Sloan and nurses Shelley and Leslie. I'd like to have them again on March 5th when I come for the other eye. I was treated well and promptly from front desk until out the door again. Great people!
-Zeke R. , Feb 2015
I received excellent care. Staff was organized and efficient! I was able to get in touch with my nurse after surgery for questions!
-Lizzie M. , Feb 2015
Everyone was very kind and prompt. Count not have been treated better.
-Damon F. , Feb 2015
When being called from the back of the waiting room where the insurance registration takes place it's difficult to hear name being called - not a major problem unless there is a hearing problem with the patient. Excellent care and facility!
-Lou K. , Feb 2015
Everyone was so sweet to our son. Thank you!
-Harry L. , Feb 2015
My husband and I brought both of our children here for surgery and couldn't be more impressed with the way all of the staff treated both children.
-N/A , Feb 2015
It was my first time at the surgery center and my care was excellent from the time I arrived until the time I left. Very friendly staff.
-Faith Z. , Feb 2015
The second experience was as good as the first.
-Claire T. , Feb 2015
Due to uncertain road conditions (snow related) before my surgery I called the center to cancel my surgery. Bruce, on the switchboard, was very helpful in calming my concerns and discussed road conditions. He said the center's main concern was my safety and I could cancel if I needed to. But his encouragement helped me to decide to go forward and I arrived safely.
-Maggie C. , Feb 2015
The courtesy of staff to me and my family was wonderful. The anesthesia care, operating room and post op care was very important to me. Many thanks to everyone for my care.
-Tamra K. , Feb 2015
Best surgical experience I have had, I will not fear eye surgery again.
-Vince S. , Feb 2015
Excellent!
-Susan D. , Feb 2015
Very professional and very good nurses. The facility was clean; would recommend this place to my friends.
-Ronald S. , Feb 2015
Very nice experience.
-Mark P. , Feb 2015
Everything was smooth, efficient, and professional!Thanks!
-N/A , Feb 2015
You guys are the best! Thanks to all.
-Theresa J. , Feb 2015
Couldn't have been any better! I was very impressed by the whole process.
-Olivia M. , Feb 2015
None (improvements needed). Well organized.
-Cam F. , Feb 2015
Cathy at the front desk is very kind on entry to the building. Janet in pre-op was very caring and skilled. Anesthesia care by Dr. Rosenbaum made us feel at ease because he was attentive and knowledgeable. Susan in post-op was also very caring and helpful. CRNA was excellent and very caring and attentive as well. Overall excellent experience, very impressed with the level of care. Dr. Park was very compassionate and skilled and wonderful.
-Anonymous , Feb 2015 commenting on visit with Eugene L. Park, MD
Staff was excellent, professional & caring. They are a great team, many thanks for your care & concern.
-Madge P. , Feb 2015
Everyone was very helpful and time of surgery was prompt. Staff was very courteous and sweet.
-Jan H. , Feb 2015
Was unclear from anesthesia - so I do not remember the OR. My pre-op care was excellent. I was a cold snowy day and the staff kept me in warm blankets.
-N/A , Feb 2015
Dr. Armstrong always puts me at ease with prayer!
-Patty L. , Feb 2015 commenting on visit with Michael Armstrong, Jr., M.D.
Fantastic facility, wish I could have all procedures there.
-L.J. , Feb 2015
Everyone was excellent, great service, wonderful.
-Thomas O. , Feb 2015
The attending nurse was wonderful.
-Grant P. , Feb 2015
We were very satisfied from start to finish. Your follow up call the next day was appreciated.
-Jackson R. , Feb 2015
Excellent service.
-Anonymous , Feb 2015
I'm very pleased and impressed with SPSC and my experience there.
-Mandy H. , Feb 2015
Everyone was friendly and courteous!
-Lila H. , Feb 2015
Procedure went on timely and there was not any waiting around. I most appreciated the young man that rolled me out of surgery and brought me a cold drink. Bless him.
-Eloise P. , Feb 2015
Special thanks to nurses Julie and Pam, their care was without question the best I have experienced. 5 stars to them! Also, Dr. Iuorno gets 5 stars, great job!
-Jason B. , Feb 2015 commenting on visit with Joseph D. Iuorno, M.D.
Very pleased.
-Elly C. , Feb 2015
I had not dreaded the surgery, but was glad to get it done. I could not believe how quickly it went. Dr. Michael was finished and gone before I could thank him! No problems at all.
-T.N. , Feb 2015 commenting on visit with Andrew Michael, M.D.
My pre-op nurse was especially kind & thoughtful.
-Carson L. , Feb 2015
Everyone that attended to me was kind, respectful and concerned. As a patient, to me, this is the most important. I thank you for that.
-Gloria J. , Jan 2015
I would like to comment first as an old PACU RN and then as a mother (oh, and I work upstairs). I often tell my patients what a top notch facility that you have. But I can honestly say on a scale of 1-10 you are a 100!!! Also, Dr. Sheehan, Leslie, Jackie, and Jeanette were incredible. Thank you!
-Sandra J. , Jan 2015 commenting on visit with Jennifer Sheehan, M.D.
It was a pleasant and stress-free experience. All of the staff were excellent, very professional. My wife, who was waiting was comfortable and unstressed!
-Jeff N. , Jan 2015
Excellent care from start to finish! Janet in Pre-Op holding area was outstanding. She was very professional and compassionate.
-Jason R. , Jan 2015
What a great experience for our four-year-old son!
-Drew T. , Jan 2015
Experience couldn't have been better!
-Susan I. , Jan 2015
It would only be so nice if everywhere you had to go for a doctor and surgery appointment would be like this. Excellent in every aspect. A big Thank You!
-Carmen L. , Jan 2015
I had a wonderful experience at Stony Point Surgery Center. The staff made me feel comfortable and I felt at ease. Thank you!
-John M. , Jan 2015
I had an absolutely wonderful experience . My nurse was amazing - best I could have hoped for.
-Kurt J. , Jan 2015
All of your staff was courteous and helpful, giving me confidence at a stressful time. The lady who signed me in at desk #3 was very good. Last time I went through this process at a different facility it was not the case. Overall I was very pleased with the whole experience; great team. Thank you! Good job!
-Abigail M. , Jan 2015
I'm a 75 year old and 30 year old career military officer who for the past 50 years has been treated in many hospitals but Stony Point Surgery Center staff and doctors are the best.
-Clinton H. , Jan 2015
I was very pleased with everything.
-Janice C. , Jan 2015
Everything was very efficient and timely. Great staff and doctor too.
-Anon. , Jan 2015
Everyone at Stony Point Surgery Center did a great job. Thanks.
-Christian F. , Jan 2015
Excellent job!!
-Clayton P. , Jan 2015
I rated a "4" (out of 5) for IV insertion, but I am what is called a "hard stick" so I don't' blame the staff. They were excellent.
-Gayle T. , Jan 2015
Everything from the hello at the front desk to the goodbye at my car was efficient, professional and pleasant. Everyone I encountered was concerned for my comfort and well-being. It was a wonderful experience.
-Allison F. , Jan 2015
I dealt with several different staff members over my two weeks of left and right cataract surgery experiences. Ratings were excellent each time. I was very happy with the consistency and efficiency demonstrated by staff.
-Anonymous , Jan 2015
The care and professionalism at Stony Point Surgery Center is amazing. The doctors and staff make your appointment so much more at ease. Thank you for your care.
-Geoffrey J. , Jan 2015
Fantastic group of people. And very caring and understanding.
-Dorothy R. , Jan 2015
Stephanie should have everybody adapt to her method of inserting needles and IV's - she makes is painless to people who have a fear of needles! She has excellent PR skills and she is professional, even at 6:30am in the morning. She is an asset. Susan and Amy were excellent as well!
-Nancy L. , Jan 2015
I was pleased with both eyes and would certainly recommend anyone to your staff! Dr. Michael was very pleasant and made you feel so comfortable (and laugh a little). Thank you all for something I feared and you turned it into a pleasant experience.
-Beverly A. , Jan 2015 commenting on visit with Andrew Michael, M.D.
I was thoroughly impressed with the facility, the staff and Dr. Zimmer. I can already feel a difference in my foot, post-op. I am very pleased with Dr. Zimmer and will recommend him and the surgical center.
-Avery K. , Jan 2015 commenting on visit with Timothy Zimmer, M.D.
I really can't think of anything to add or improve on because my husband got excellent care. Keep up the good work.
-Pam T. , Jan 2015
Stony Point Surgery Center is a great location for surgery. all the staff was kinda and very helpful.
-Bradley O. , Jan 2015
Another excellent experience for my 2nd eye. Everyone on the team showed such concern for my well being and comfort.
-Arlene T. , Jan 2015
Dr. Michael was on point.
-Jennifer W. , Jan 2015 commenting on visit with Andrew Michael, M.D.
I felt confident that I was in good hands.
-Jennifer R. , Jan 2015
I think you guys have covered it all. Excellent - would personally refer friends/family to you.
-R.T. , Jan 2015
Very nice facility! I was in an out very quickly. Home care instructions could have been elaborated more on when I could resume fitness activities. My surgeon, Dr. Bear, was great.
-Stephanie R. , Jan 2015 commenting on visit with Harry D. Bear, M.D., PH.D.
Staff was kind and extremely professional and concerned for the patient. I would definitely use this facility again.
-Francis E. , Jan 2015
Outstanding!
-N/A , Jan 2015
I would like to say my husband was a patient there last year, and me this year. Our experience was just wonderful. Everyone was very compassionate - just what you need at that time. Thank you.
-Janet R. , Jan 2015
Thoroughly professional treatment by Dr. Coelho and the Stony Point Surgery Center team (registration, anesthesia, pre/post nurse care) from start to finish. Dr. Coelho personally called me the evening of the surgery to check.answer questions.
-Joseph U. , Jan 2015 commenting on visit with Daniel Coelho, M.D., F.A.C.S.
Everything was prompt and my care was excellent.
-Jessica N. , Jan 2015
Keep doing what you're doing!
-Daniel P. , Jan 2015
Excellent care!
-Harrison B. , Jan 2015
We love Dr. Shaia. He is great and always willing to help and answers all our questions so we can understand! I have recommended friends to him.
-Anna Grace O. , Jan 2015 commenting on visit with Wayne T. Shaia, M.D.
1st time there - great experience.
-George Y. , Jan 2015
Great experience!! Just a little stick with the port for the IV - no biggie.
-Kaylee G. , Jan 2015
My experience was exceptional in every way. I would recommend Stony Point Surgery Center to all my family and friends.
-Hannah T. , Jan 2015
Post signs outside of parkway to make is easier to find building 8700.
-Mavis S. , Jan 2015
We had hoped for a later start time as we live 78 miles away. Otherwise, it was a "well-oiled machine" procedure.
-Cammy B. , Jan 2015
Dr. Dooley and his staff were excellent.
-Courtney J. , Jan 2015 commenting on visit with Mark C. Dooley, M.D.
Very pleasant experience from registration through exiting.
-Aiden R. , Jan 2015
Pleasant and capable staff. Good experience.
-Anonymous , Jan 2015
Thank you for all your help!
-Yasmine V. , Jan 2015
Keep up the good work!
-Edward R. , Jan 2015
Shelly was my nurse that inserted my IV - I can't even express how great she was with me the entire time as the physician was 2 hours behind. She was very attentive and made sure I was warm and comfortable. We need more of her in the medical field!!!
-Maria D. , Jan 2015
Best experience I have ever had in a surgery situation. Thanks!
-Eugene W. , Jan 2015
Wonderful care and concern for my well-being.
-Thad D. , Jan 2015
Best surgical procedures I've ever experienced (2 cataracts, one week apart).
-N/A , Jan 2015
Good job.
-Mary Ellen R. , Jan 2015
Excellent care and wonderful personnel.
-Evan F. , Jan 2015
Although the injection didn't prove to be successful, I was well pleased with the service received.
-Frankie A. , Dec 2014
Excellent facility with caring and professional staff on every level of care from receptionist to discharge nurse.
-Roy H. , Dec 2014
Facility very well run!
-Gabe H. , Dec 2014
Very pleased with today, and if all goes well, I will be back in 30 days to do my left eye if I can work things out with Dr. Mullens' time.
-Roger T. , Dec 2014 commenting on visit with P. Wesley Mullen, M.D.
Everything was good! No improvement necessary!
-Eloise M. , Dec 2014
You take TLC to a whole new level. I can't imagine having an out-patient procedure any other place.
-Amber G. , Dec 2014
This was my first surgery and the staff here made it so much easier than I anticipated. Everyone was friendly, comforting, and professional. Thank you!
-Hazel M. , Dec 2014
Very pleased with Stony Point Surgery Center.
-Rachel Z. , Dec 2014
:)
-Allison H. , Dec 2014
Thank you!!
-Annie C. , Dec 2014
Every was the best. Thanks very much.
-Howard J. , Dec 2014
VERY efficient.
-Janice I. , Dec 2014
Couldn't be better.
-Charlie W. , Dec 2014
Everything was fine; doctors, nurses and staff. Thank you for my first time visit success. Merry Christmas.
-Geoff Y. , Dec 2014
Dr. Timothy Zimmer and Linda, his nurse, are the best! The whole experience was very good.
-Macey D. , Dec 2014 commenting on visit with Timothy Zimmer, M.D.
Agreed with other patients: 1) taller chairs for registration 2) more TV screens for patient board. Otherwise, received VIP treatment all the way! Easy procedure, fast recovery.
-Susanna E. , Dec 2014
I couldn't have asked for a better doctor or staff for my son's procedure. From the time we entered the facility until we walked out I knew that he was in good hands. I would and will recommend Dr. Armstrong and Stony Point Surgery Center to everyone I know that needs his service!
-Eric W. , Dec 2014 commenting on visit with Michael Armstrong, Jr., M.D.
Excellent overall experience.
-Jayme S. , Dec 2014
Amazing! Doesn't need improving.
-Lori U. , Dec 2014
Great care and concern from the staff.
-Pat N. , Dec 2014
I was impressed with the pre-surgery nurse (Jackie?). She explained everything initially and then reiterated at each step - excellent and compassionate.
-Jocelyn P. , Dec 2014
I really did feel that the staff, including Dr. Woogen, was very nice to meet. The lady that did the pre-admission was very helpful, also.
-Carol D. , Dec 2014 commenting on visit with Scott D. Woogen, M.D.
Great experience.
-Donald M. , Dec 2014
Waiting room is maxed out; needs more room for patients.
-Anon. , Dec 2014
A well-oiled machine!
-Barbara T. , Dec 2014
EXCELLENT!!! The very best. Everyone from start to finish was attentive and I can't praise them enough. Thanks to each and every one and I wish all a safe and happy New Year. Thank you all.
-Katy F. , Dec 2014
Everyone was very professional and kind.
-Tessa D. , Dec 2014
Pleased with the whole procedure and excellent results. Looking forward to the right eye surgery.
-Jimmy P. , Dec 2014
Location was a little difficult to get to. State of the art cleanliness. Superb use of space. Status color board was very useful.
-Bob C. , Dec 2014
The waiting room could be a little warmer.
-Candice O. , Dec 2014
I was very apprehensive about the procedure I was having. The staff at this facility was amazing. They were kind and made me feel very relaxed. I can't say enough good things about all of the staff members I encountered at the facility.
-Louisa P. , Nov 2014
The facility was excellent and the cleanliness was better than any I have seen. ALL of the staff was so courteous and friendly; the nurses, person who administered the anesthesia, room care, and after care. I would give this place a 10 plus.
-Max F. , Nov 2014
Extremely good care and Dr. Astruc is the best! Excellent experience.
-Anon. , Nov 2014 commenting on visit with Juan A. Astruc, Jr., M.D.
As a first time patient, this was a great experience. From the time I walked in until my exit everyone was highly professional. All of my questions were answered and I was put at ease. My procedure went well. Thank you!
-Macy R. , Nov 2014
There ARE angels here on earth! They took special care of me through your staff for my surgery. I was very anxious. My nurse, Stephanie, extended much concern and excellent care - wow! What a group from beginning to end. Don't dread returning for the other eye!
-Carrianne J. , Nov 2014
What a wonderful overall experience! Outstanding! Thank you!
-Derrick N. , Nov 2014
This was my second cataract removal at the center. I was extremely pleased both times. I would not hesitate to come back for other procedures.
-Esther W. , Nov 2014
Staff, doctor, and anesthesiologist were wonderful. Don't change a thing. You cannot improve anything that I could see.
-Mason H. , Nov 2014
I couldn't have been better informed or better cared for. All who attended to me were bother personal and professional.
-Terry D. , Nov 2014
Need more handicap spaces towards the front of the outpatient surgery area. Dr. Kevin Silver is a blessing to his profession and his outpatient surgery staff are superb.
-Roger H. , Nov 2014 commenting on visit with Kevin Silver, D.O.
Dr. Silver and his nurses really care about you.
-Jan P. , Nov 2014 commenting on visit with Kevin Silver, D.O.
Jackie was very warm and welcoming. She took great care of us. Bill went over the post-op instructions and was helpful and understanding in answering our questions. Got lost on the way to the center, exits are very confusing to those not from Richmond.
-Paul R. , Nov 2014
I am very satisfied with my surgery, especially Dr. Bowman - he is a great surgeon. That's why I convinced my husband to have surgery! Also, I recommended to other people. Thanks for all you do.
-Emily C. , Nov 2014 commenting on visit with David M. Bowman, M.D.
My whole experience was very fine. Everyone was friendly and professional. We are fortunate to have this excellent out-patient facility so conveniently located to the suburbs!
-Paige H. , Nov 2014
Everything went perfectly. All those I met were helpful and courteous. It was a good experience and I am very grateful for the quality of care.
-Sue G. , Nov 2014
Excellent care! Great experience! Will return to Joseph D. Iuorno, MD again! Thanks to Tasha, Cristen, Eric, Diana and all who cared for me.
-Jessica F. , Nov 2014 commenting on visit with Joseph D. Iuorno, M.D.
My surgeon, Dr. Irons and the terrific staff turned what could be a frightening experience into a very positive one. All are very capable and kind!
-Sidney G. , Nov 2014 commenting on visit with Joseph D. Iuorno, M.D.
From start to finish it was a great experience. Very professional. Jamie (nurse) was most helpful.
-Andy O. , Nov 2014
Very accommodating staff. Nice facility. Thank you.
-Catherine Z. , Nov 2014
My last surgery in August was not at all a happy experience. This time was so different. Thank you.
-Cathy F. , Nov 2014
Thoroughly appreciate the time spent and the demeanor of each staff person with my son.
-James B. , Nov 2014
My immediate contacts were very accommodating and sensitive to my reason for being there.
-Rodrigo L. , Nov 2014
It would be nice to have a little bit clearer of a way to hear your name being called for registration.
-anonymous , Nov 2014
A nurse sharing a prayer for me really put me at ease and set the tone for the entire procedure. My anxiety was lifted. Thanks to all who cared for me.
-Caroline R. , Nov 2014
All around excellence; from the front desk up to the physician and in between. I have already recommended a friend to my doctor.
-Sara T. , Nov 2014
Very accommodating staff. Nice facility. Thank you.
-Austin B. , Nov 2014
Thanks, it was a wonderful experience!
-Joanna R. , Nov 2014
I work in the medical field and the practice I am with strives for excellent customer service and puts the patient first. I am always leery of going to another facility but I felt right at home in the surgery center! Excellent care! Keep up the good work.
-Maxine E. , Nov 2014
Very pleased IV was not inserted in my hand. Staff inserted IV in the crook of my elbow.
-Kelley D. , Nov 2014
Nurse Shelley was awesome.
-Mila V. , Nov 2014
Outstanding care and friendliness.
-Veronica P. , Nov 2014
This is the 5th time I or my wife have used your facility. We could not ask for better treatment! It is well worth the 50 mile drive from our home.
-Douglas R. , Nov 2014
I liked the fact there were plenty of reading materials available in the waiting room. I was seen exactly on time.
-Anon. , Nov 2014
Tosha was great. Sandra is awesome. Dr. Silver is the best.
-Karen C. , Nov 2014 commenting on visit with Kevin Silver, D.O.
Nurses were great. Very positive experience.
-Rosalyn I. , Nov 2014
Everything was perfect. All of you did a super job. Thanks.
-Sofia G. , Nov 2014
I would like to thank Nurse Janet and the entire staff for making me feel like family.
-ViAnn D. , Nov 2014
Everything was great. Thank you!
-Jerry C. , Nov 2014
Very satisfied with my care and results. Thank you to all staff and Dr. Michael.
-Tim C. , Nov 2014 commenting on visit with Andrew Michael, M.D.
The anesthesiologist needs to spend a little more time reading files. My name is not Bartholomew and I am allergic to opiates, which he seemed not to know. That being said, I had no nausea and very little pain - excellent job!! Everyone did an excellent job! Thank you so much for making what could have been a very painful, scary procedure a great experience!! Keep it up!! Thanks!
-Elizabeth O. , Nov 2014
I was very impressed and pleased with the care I received. Everyone made me feel comfortable and safe! Dr. Dooley and his team are the best.
-Annabeth G. , Nov 2014 commenting on visit with Mark C. Dooley, M.D.
Awesome care and service.
-Anon. , Nov 2014
It would be good if you power was the entrance sidewalk, remove gum and clean up around the one bench at entrance, including power washing the bench.
-Anonymous , Nov 2014
Was treated well throughout the whole procedure.
-Pam W. , Nov 2014
Everything went very well both pre and post-op. I liked the idea of the color-coded chart in the waiting room.
-Bailey T. , Nov 2014
Everything was excellent. Everybody was great at everything!!
-Robin N. , Nov 2014
We had an excellent experience. The doctors, nurses and staff were timely, courteous and we had full confidence of aptitude outcome! The only recommendation is post-op procedures should allow parents to be present when their child wakes up.
-N/A , Nov 2014
Love the staff and facility - everything is excellent. My sister-in-law refuse to have anything done anywhere else now.
-Katy S. , Nov 2014
Our overall experience was excellent!
-Zack L. , Nov 2014
Great care.
-Bernard T. , Nov 2014
Thank you! A great experience. I was looking forward to my second eye surgery.
-Ivy H. , Nov 2014
I was very pleased. It was a better experience than I expected. I'll be back next Thursday for my left eye. Also, Janet put in my IV, no pain. I am hard to find a "good vein" on. She is great!
-Edmond W. , Nov 2014
I was very pleased. It was a better experience than I expected. I'll be back next Thursday for my left eye. Also, Janet put in my IV, no pain. I am hard to find a "good vein" on. She is great!
-Edmond W. , Nov 2014
Great care. Wonderful!
-Maggy J. , Nov 2014
I was pleased with my care and my family was very pleased as well.
-Daniella F. , Nov 2014
Waiting room layout could be changed to allow better TV visuals and easy to move around.
-Jim T. , Nov 2014
The nurse I had in recovery was excellent! I can't remember her name. We loved her. She was so sweet!
-Jessi H. , Nov 2014
Staff was friendly and informative and respectful.
-Jen D. , Nov 2014
Everyone was nice, caring, helpful.
-Harper R. , Nov 2014
Only suggestion is that you add some kind of snack bar for those waiting, in addition to coffee. It would be nice to get the basics: fruit, pastry, and juice in the a.m. Snacks, Sandwiches, soda, water.
-Don T. , Nov 2014
We were pleased with everything from registration thru discharge. The care and support from the staff was excellent. Thank you!
-Fitz D. , Nov 2014
Very well staffed, prompt, board giving your status, clean, and bright. A treat rather than a treatment!
-Jonah P. , Nov 2014
Great care!
-Jenny P. , Nov 2014
Very good care. Thanks.
-James K. , Nov 2014
Your staff is one of the most disciplined, efficient and well organized that I have ever seen. The outcome was outstanding. You are highly recommended to others.
-Debra P. , Oct 2014
Each professional was knowledgeable, kind, and extremely respectful. I would choose this experience over any in a hospital setting. This facility is superb!
-Marilyn H. , Oct 2014
I was terrified when I had lasik when it was in testing phases. But my experience at Stony Point Surgery Center was wonderful and I was never afraid or uncomfortable. The staff was very nice and upbeat with me as well as with each other. I can't wait to do my other eye next week!
-Lorry F. , Oct 2014
If every hospital was like this the world would be a better place.
-Anon. , Oct 2014
In the past dozen years I have had seven surgeries in four locations. Stony Point, in my opinion, is superior in all categories. Thanks for making my surgery a breeze.
-James I. , Oct 2014
I was scared to death facing my first surgery and of all places, my eye. From the doctors to the nurses and staff, their professionalism met and far exceeded all my expectations. Thanks to Christine, OR nurse - you were an angel. You made me feel respected and you gave me a sense of peace.
-Christina A. , Oct 2014
I was more than pleased from every aspect of having a cataract removed on 10/9/14. Everyone involved, from beginning to end, did a fantastic job!
-Sam J. , Oct 2014
I was impressed by the efficiency of the staff and their communication with each other.
-Anon. , Oct 2014
Dr. Benson and his staff did an excellent job. I could not be more pleased.
-Andrew S. , Oct 2014 commenting on visit with William H. Benson, M.D.
This experience was a first for my 8 yr. old autistic son. He did very well and nurses Pam & Heather, the anesthesiologist,m and Dr. Cerniglia contributed to that with their professionalism, care and excellent bedside service. Thank you.
-J.B. , Oct 2014 commenting on visit with Frank Cerniglia, M.D.
Superb facility and care in every way.
-Fran M. , Oct 2014
Very positive experience in all areas. Loved updated screen to keep track of patients' progress in waiting are.
-Brian P. , Oct 2014
The experience was great! Keep up the great work - the staff performed extremely well.
-Rich G. , Oct 2014
I have no complaints, you guys are the best! And my experience was excellent.
-Nina R. , Oct 2014
I have had operations at other Richmond facilities and I must say that MEDARVA at Stony Point Surgery Center has without a doubt the best op care and support staff I have ever seen. Great job!!
-Robert G. , Oct 2014
This was my 3rd surgical procedure at this facility and it overall ranks all "5's" - excellent!
-Anonymous , Oct 2014
Everything was very smooth and efficient. I am a physician working in Northern Virginia in surgery centers half the size of Stony Point which don't match Stony Point's overall experience.
-Rob W. , Oct 2014
Both doctors are to be commended for their professional skill & also included are their colleagues & staff, the nurses for the Florence Nightingale attitude in easing & putting to rest one's apprehension for undergoing two surgery days in a row.
-Dennis , Oct 2014
Nurse Ann was wonderful. The warm blanket is a great perk!
-Annabelle M. , Oct 2014
Compassionate care from real professionals.
-Lindy B. , Oct 2014
You all were amazing! Thank you for taking such great care of our two boys! Also, thanks for keeping us informed while they were in surgery.
-AJ , Oct 2014
Professional, friendly, calm experience.
-Anon. , Oct 2014
From registration to post-op care, everyone was most attentive. Thanks for taking great care of me.
-Denny R. , Oct 2014
If all my appointments with doctors could be like this one I would be very pleased. The friendliness of the staff was just great. Dr. Dooley deserves a big thank you from me. A-plus from me!
-Kelsey S. , Oct 2014 commenting on visit with Mark C. Dooley, M.D.
I especially appreciated Dr. Armstrong's beautiful prayer before surgery!
-Carrie G. , Oct 2014 commenting on visit with Michael Armstrong, Jr., M.D.
I couldn't have asked for anything more - I was comfortable and treated like a queen! It was a very good experience.
-Suzy N. , Oct 2014
Thank you for taking care of my husband in a very caring and professional way.
-Elisabeth W. , Oct 2014
This was a great place to visit. Everyone was great and very pleasant. Thank you all for taking care of me.
-Angie R. , Oct 2014
I had a problem with pre-registration online and wasn't able to complete pre-registration as requested. Completed at center. The rest of my experience was excellence.
-Connie J. , Oct 2014
I have nothing but praise. I was pleasantly surprised by how wonderful a procedure can go. This was the best experience ever. Dr. Michael is a great doctor with many dedicated nurses and helpers. Thank you all sincerely.
-Betsy K. , Oct 2014 commenting on visit with Andrew Michael, M.D.
Thank you all. You are terrific. Keep up the great work.
-Wiley M. , Oct 2014
I can't think of any changes I'd recommend making - but, I would like to say how wonderful my nurse was. As I first went back for surgery, she touched my heart by praying with me - no other has ever done this, and this act meant a lot to me.
-Breece R. , Oct 2014
Everyone was great and very concerned about me and made me feel very important to them. Thank you. My doctor is the best.
-Jarret B. , Oct 2014
Dr. Iuorno and his staff did an excellent job. I would definitely recommend his services to others. The procedure was painless, quick and I had excellent results.
-Kathy T. , Oct 2014 commenting on visit with Joseph D. Iuorno, M.D.
Giving the option to fill out the paperwork early is a great idea. I was able to fill it out at my own convenience.
-Liam K , Oct 2014
I was very pleased with the staff and the whole procedure I had done.
-Debbie , Oct 2014
I felt cared for and secure during my procedures at Stony Point Surgery Center.
-Sigourney K. , Oct 2014
The staff was excellent. The care - gentle and professional.
-H. , Oct 2014
Everyone was top notch from beginning to end! Thank you all.
-Joe G. , Oct 2014
Ms. Janet - thank you for being my RN today. You were great with getting me ready for my surgery and god bless you. Thank you once again.
-Cameron T. , Oct 2014
I do not know if you can reduce the wait time, but I endured a long wait after registering (over an hour) and a long wait during pre-operative care. I feel like the normal anxiety that patients have before surgery was prolonged due to the long wait. But, I felt that I received excellent care by a friendly staff.
- , Oct 2014
Very nice and helpful staff, front desk, doctors and nurses. Would go back again.
-L.E. , Sep 2014 commenting on visit with William N. Castle, M.D. F.A.C.S.
All staff was outstanding; I don't see how it could be improved.
-Sharon V. , Sep 2014
All staff was outstanding; I don't see how it could be improved. thanks!
- , Sep 2014
Dr. Roper is wonderful. Joanne Dudley was so nice to me - very warm and caring. She made me feel less anxious right to the end.
-Heidi S. , Sep 2014 commenting on visit with Barry E. Roper, M.D., M.B.A., F.A.C.S.
Janet in pre-op and the OR nurse were exceptional. I was made to feel very comfortable. I highly recommend this group!
-May F. , Sep 2014
Everything was done so well, the staff was great. I will be back for my left eye.
-Cora G. , Aug 2014
This was the best colonoscopy experience I have had in Richmond. It was on par with Mass General in Boston, MA.
-Ric L. , Aug 2014
Just a little chilly in the waiting room, but I was ok. Everyone was very caring, warm and welcoming from front office to post-op. Wonderful place for outpatient surgery. Janet (RN) was so sweet and caring.
-Sandra B. , Aug 2014
A scary situation in which we were made to feel 100% comfortable, confident, and at ease. Thank you.
-Jason T. , Aug 2014
Cataract surgery was a scary thought. My surgeon and your staff made my surgeries a positive experience. Thank you.
-Elise M. , Aug 2014
Everyone was helpful, pleasant and efficient. Thank you!
-Joan T. , Aug 2014
As surgery goes, you make it a very pleasant and comfortable experience. All the staff is wonderful!
-Mike K. , Aug 2014
Everyone was wonderful, the nurses are all very sweet!
-Helen M. , Aug 2014
My nurse was so welcoming! From the minute I arrived to the time I left, I was made to feel so comfortable. Everyone was so nice.
-Kate D. , Aug 2014
No recommendations for improvements; I received excellent service!
-Savannah G. , Aug 2014
Could not have been better!
-Jeff W. , Aug 2014
Excellent service. I checked in at 6:30 and signed out at 8:00 a.m. I could not ask for or expect better care. I plan to have all my procedures at this center. Thanks for a job well done.
- , Aug 2014
Dr. Bridges and his nurses were excellent!
-Camille L. , Aug 2014 commenting on visit with Matthew Bridges, M.D.
I am very happy with my care.
-Timothy Z. , Aug 2014
Nurse Jackie was excellent. Dr. Lynam was super as well as nurse Jackie & Dr. Janes. My overall experience was fabulous if you have to have surgery. Dr. Janes was excellent & nurse anesthetist (didn’t get his name). OR nurse came and spoke to me – didn’t get her name but, she was great and post-op nurse – all excellent.
- , Aug 2014 commenting on visit with Gregory Lynam, M.D.
Friendly, fast, and fairly treated!
-Peggy , Aug 2014
The nursing was great!
-Remy , Aug 2014
1st time experiencing your outstanding facility and staff. The nurse prayed a very meaningful and thoughtful prayer - from her heart. Thank you.
-Damien S. , Aug 2014
My daughter came in to get her tonsils removed – the staff put her at complete ease. She did not shed one tear . . . well, at least not any of sorrow. The nurse said she laughed herself to sleep w/tears in her eyes from laughing so hard. Someone sang “Celebration”. My child and I experience was absolutely amazing! We love everyone who helped.
-Alannah M. , Aug 2014
My nurse, Jeanette? Top of the line!
-Carter A. , Aug 2014
Thank you for excellent care!
-Joshua K. , Aug 2014
The team who worked with Dr. Roper was wonderful!
-Anonymous , Aug 2014 commenting on visit with Barry E. Roper, M.D., M.B.A., F.A.C.S.
Had no issues - doctor and staff were great!
-Winn , Aug 2014
We are very pleased with the care received and the expertise of Dr. Michael. The facility personnel were excellent.
-Howard W. , Aug 2014 commenting on visit with Andrew Michael, M.D.
Very impressed with our overall experience. My son’s surgery was done in a timely manner and check-in and pre-op were a breeze!
-Troy S. , Aug 2014
I was so pleased with all aspects. Especially impressed that the doctor called the evening of surgery to check on me.
-Frederick M. , Jul 2014
What an incredible experience! We have been telling everyone how well we were treated at this surgery center My daughter never shed a tear, and neither did we. The staff had us smiling the entire time.
Nurse Bill was fantastic. Thank you.
Nurse Bill was fantastic. Thank you.
-Kelly B. , Jul 2014
Even though I was a little late getting there, it did not seem to both them - business as usual - very courteous and friendly. If you have to have surgery - Stony Point is excellent!
-Clarice G. , Jul 2014
One of the best doctor-staff combos I've ever been to/seen. The doctors are great, the nurses are great. I've already referred several friends to SPSC.
-Carol A. , Jul 2014
My 2nd cataract surgery went as well as the 1st! I'm appreciative and impressed and confident you'll maintain this excellence! Thank you again!
-Orran J. , Jul 2014
Thanks for the excellent care!
-Sherri O. , Jul 2014
Dr. Silver is an excellent physician. His concern for you is genuine, and he cares deeply in your recovery and adaption to being healthy and enjoying your life.
-Julia B. , Jul 2014 commenting on visit with Kevin Silver, D.O.
I am a retired M.D. surgeon - SPSC is a well run center with good care.
-Wilson N. , Jul 2014
I am very grateful to my surgeon, Dr. Juan Astruc, the anesthesiologist, and all of the staff of the clinic. They are very professional, very caring, and especially friendly. I felt like they were my friends.
-Albert O. , Jul 2014
I very much appreciate the care I was given. Kudos to all the staff & doctors.
-C.J. , Jul 2014
I could not have had a more positive experience with the doctor, anesthesiology, nurses, and OR staff. I hope to have you work with my wife in the near future.
-Geoffrey L. , Jul 2014
Everyone was professional, courteous, and helpful. I especially appreciated the post-op directions. It was very helpful. I could not have wished for better.
-Carson P. , Jul 2014
Dr. Wayne Shaia is wonderful; his staff could not have been more caring and experienced.
-Thelma N. , Jul 2014 commenting on visit with Wayne T. Shaia, M.D.
My nurse, Linda, was the absolute best. She made me comfortable and talked me through everything she intended to do.
-Patsy G. , Jul 2014
The experience with the operating room nurses was particularly pleasant. They did everything to make me comfortable.
-Frank H. , Jul 2014
Doctors, nurses, and staff were very courteous and professional.
-Wilson B. , Jul 2014
Surgical center was great. Maybe add more of an explanation about what is considered "normal" post-op.
-Anon. , Jul 2014
One word - excellent!
-Nicholas S. , Jul 2014
Don't have any - you are wonderful as is.
-Alba H. , Jul 2014
Very professional care - outstanding. I cannot think of anything you could improve.
-Raymond J. , Jul 2014
Dr. Silver is an excellent physician. His concern for you is genuine, and he cares deeply about your recovery and adaptation to being healthy and enjoying your life.
-Bethany D. , Jul 2014 commenting on visit with Kevin Silver, D.O.
I am retired M.D. surgeon - SPSC is a well run center with good care.
-Warren L. , Jul 2014
Both my husband and I waited while our sons was in surgery. We waited in a room with only one comfy, reclining chair - since we were there for 4 hours, I wish there were 2 comfy chairs.
-Anon. , Jul 2014
Dr. Boardman was friendly, efficient, and reassuring.
-Jess G , Jul 2014 commenting on visit with N. Douglas Boardman, M.D.
Great experience! Kind and considerate staff and nice facility made this a very pleasant experience. Thank you!!
-Misty G. , Jul 2014
Overall excellent day....did not wait long - questions answered, procedure explained and kept up-to-date on my son's progress.
-Herbert A. , Jul 2014
The new status board was very nice. Explanation at check-in would have been helpful - not a problem or criticism - overall experience was outstanding.
-Jack Z. , Jul 2014
I felt confident that my son was in good hands. The doctors and nurses were very informative, kind, and responsive. My son recovered very well and I’m grateful!
-Rob T. , Jul 2014
Thank you Dr. O’Keefe and staff – you were so nice.
-Maurine D. , Jul 2014 commenting on visit with Stewart O'Keefe, M.D.
Online pre-admission was easy, just took too long.
-John G. , Jul 2014
Everything was perfect, even when she had to stick me twice for the IV.She explained the reason and it was acceptable. She was very apologetic about it. I have no complaints, I'm very happy with the whole procedure.
-Cary P. , Jul 2014
I was very pleased with my first trip as a patient. Everyone was very pleasant and friendly. I received the best of care.
-Marjorie T. , Jul 2014
Wonderful touch to give Beanie Babies to the children. I felt my son was well cared for like their own.
-Anon. , Jul 2014
I have had 2 surgeries here and the staff are the BEST and so CARING - only complaint is my husband enjoyed the coffee last year in the waiting area vs. this year (believe it was Seattle's Best).
-Anon. , Jul 2014
Rooms were very chilly.
-Jaxon , Jul 2014
Regarding the IV insertion - better than perfect!
-James H. , Jul 2014
Thank you, Dr. O'Keefe and staff - you were so nice.
-Micah G. , Jul 2014
Regarding my surgical visit on the 9th, the important things (in my mind) were fine: clean and welcoming pre-op staging area (too "serious" in a hospital setting for day surgeries), professional and friendly nursing staff, relatively new building, nice and clean, and comfortable waiting are chairs to sit on. One improvement would be the "frosting on the cake". Needed is a better way of summoning patients to one of the three registration booths. It seemed like the three registrars had to call out for patients like we were in a fish market. It is, after all, a large waiting area...so they had to do this. Surely there is a better way, such as the electronic paging devices handed out in restaurants to patrons waiting to be seated. I'm sure that with three registrars, devices with three different signals (one for each registration booth) could be handed out on a rotating basis to patients checking in at the front desk. There are probably other ways, but this is just an idea. It would give the facility a more private and polished way of summoning patients to counter 1,2 or 3. I believe your patients would appreciate it. Oh, and one last thing. The height of the registration counter suggests they are for standing. It was a little awkward to be seated in front of the counter. I left like the registration person was sitting in a mini orchestra pit. It's not like other more patient-friendly counters (such as Virginia Urology - Stony Point). I hope you don't mind these comments, because overall (including Dr. Deal who was fantastic) this is better than most hospital registration areas.
-Mark M. , Jul 2014
I felt confident that my son was in good hands. The doctors and nurses were very informative, kind, and responsive. My son recovered very well and I'm so grateful!
-Tim D. , Jul 2014
The entire experience far exceeded my expectations. Everyone I came in contact with was knowledgeable, professional and genuine. It was easy to trust them! Very well come!
-Clarence K. , Jul 2014
I was satisfied with everyone and everything. I have been there before and my daughter was so impressed that she had her cataract surgery there.
-Hilda C. , Jul 2014
A very efficient, good experience.
-Barry W. , Jul 2014
No IV was needed. A column for "not applicable" may be helpful for the survey.
-Leigh L. , Jul 2014
I am very grateful to my surgeon Dr. Juan Astruc, the anesthesiologist, and all the staff of the clinic. They are very professional, very caring and specially friendly. I felt like they were my friends. Thank you very much.
-Anna L. , Jul 2014 commenting on visit with Juan A. Astruc, Jr., M.D.
If one has to have surgery, this is the one place to go. SPSC takes care of patients every step of the way.
-Mindy E. , Jul 2014
My experience was great. It was a good as it gets.
-Jerry H. , Jul 2014
Excellent care pre-op to post-op.
-Candine S. , Jul 2014
I was very anxious but was put at ease and had a great experience for my cataract surgery. I was very comfortable the whole time.
-Carly H. , Jul 2014
Good overall service - thanks.
-Mason R. , Jul 2014
The anesthesiologist was very caring and comforting. Thanks.
-Anon. , Jul 2014
It was a very pleasant experience. I will be at ease when I have to have my right eye done. Everyone is so pleasant at the Surgery Ctr.
-Alice A. , Jul 2014
I had a great experience. The nurses were wonderful - can't wait to get my second eye done.
-Victor H. , Jul 2014
The procedure went very well - it would be helpful to have all post-procedure pre-cautions and instructions written down in addition to being told verbally.
-Kathy V. , Jul 2014
Very, very pleased with the staff and facility.
-Anonymous , Jul 2014
I was really impressed with the quality of care. I felt relaxed and confident in my care.
-Jasmine , Jul 2014
The surgery center seems to run as a "well-oiled machine"...very punctual and professional!
-Connie B. , Jul 2014
I was very impressed by efficiency & professional procedures and protocols to ensure accuracy.
-Victoria , Jul 2014
No improvements needed. Everyone was so nice and helpful.
-Shelly G. , Jul 2014
Overall, procedure was very satisfying.
-Bertha N. , Jul 2014
Very nice and friendly center.
-Lorraine B. , Jul 2014
The nurses in the operating room were calm, friendly, and helped me to calm down and relax!
-Yvonne T. , Jul 2014
Excellent facility. 2nd time I've had work done there and I'll keep coming back if the need arises.
-Brandy K. , Jul 2014
My husband's care last year, and mine this year, have been totally stress-free - thank you/
-Dianne T. , Jul 2014
Excellent facility. 2nd time I’ve had work done there.
-Beatrice M. , Jul 2014
We hope to do all of my mother's procedures at Stony Point. Everyone is always friendly and helpful. The waiting rooms are spotless and the bathrooms are always clean, well stocked, and usually smell nice too.
-Cortney S. , Jul 2014
Very nice to have service like this for a change.
-Ben R. , Jul 2014
I could not ask for more professional and friendly care than I received.
-Judith Q. , Jul 2014
Keep up the good work. Thanks for having staff that cares and listens and answers any question asked of them.
-RJ P. , Jul 2014
The entire staff was very pleasant - even early in the morning.
-Thomas N. , Jul 2014
Good experience. The only thing missing was complete instructions on home care - this may have been due to my husband's hearing issues, but should be taken into account since I, the patient, was just coming out of surgery.
-Gretchen R. , Jul 2014
Excellent all the way around!
-Brandon D. , Jul 2014
This was my second time at S.P. Surgery Center. I arrived with no worries because they do such a great job. Awesome staff and very good at explaining what they are doing at all times. Drs. are the best.
-John D. , Jul 2014
Overall excellence.
-Eddie H. , Jul 2014
Only issue was that my appt was not in the system. However, it was quickly corrected and the procedure was completed on time.
-Liza O. , Jul 2014
Things could not have been any better.
-Jimmy W. , Jul 2014
Thanks for making us feel so comfortable and for connecting with our little ones before a scary situation. You put us all at ease.
-Luke F. , Jul 2014
Very nice to have service like this for a change.
-Will B. , Jul 2014
I really don't recall the Operating Room care. Overall experience @ SPSC was very positive - great staff - all of them. Thank you for taking such good care of me.
-Bernard R. , Jul 2014
No suggestions for improvement - my experience was perfection!
-Louis C. , Jul 2014
Dr. Michael is wonderful. I will not go to anyone else except him - hope he's around here for a long time.
-Paula L. , Jul 2014
Great crew!
-Jean V. , Jul 2014
Dr. Michael is wonderful. Will not go to anyone else except him – hope he’s around here for a long time.
-Patrick L. , Jul 2014 commenting on visit with Andrew Michael, M.D.
I had a very good experience at the surgery center. This was my first operation, but I was very well pleased with everything. Thank you so much.
-Candice H. , Jul 2014
The schedule time for the 2nd surgery ran late, but I want the doctor to take all the time he needs on all his patients.
-Miranda G. , Jul 2014
Everyone was profession, courteous, informative, and super friendly. I felt like my son was in great hands.
-Anonymous , Jul 2014
Everything was great - staff = exceptional!
-Josephine K. , Jun 2014
Everything went like clockwork. All knew their jobs and did them timely and professionally. Dr. Dooley was wonderful and explained everything once the procedure was over.
-Harrison G. , Jun 2014 commenting on visit with Mark C. Dooley, M.D.
The surgery Center is the most organized and patient-friendly medical facility I have seen. Thank you to the staff for such a positive experience.
-Claire R. , Jun 2014
From the time I "checked in," until I left the surgery center, I was treated as if I was their only patient. The care could not have been any better! Thank you!
-Rebecca H. , Jun 2014
Excellent care.
-Hank , Jun 2014
Each and every one of you did an excellent job. From the receptionist to registrar personnel and all medical staff, bless each and all of you. Attn: All of Stony Point Surgery Center: I gave all "5's" because you all did an excellent job. You all deserve huge recognition for the hard work you do in your profession; speaking of profession, I consider you all very professional. Dealing with the public is a challenge in itself and you all handle that professionally, too. Yes, I will definitely refer people to your Center. If I need any further medical treatment you will hands down be my first choice. Bless you all.
-Leanne R. , Jun 2014
I really don't see how Stony Point personnel could be improved on. They were so pleasant and so thoughtful towards me that my next cataract surgery has had a great deal of fear removed. Thank you.
-Anon. , Jun 2014
I had a good feeling right from the beginning - front desk was friendly and efficient and lobby was relaxing. Everything grew better and better - loved the warm blanket - a sign you go above and beyond.
-Gracie I. , Jun 2014
Just an idea - but maybe patients could be given numbers, and then their number would be called instead of their name when they went to register. The nurse who started my IV line was very good. I can tell you this because she hit my vein right away, and considering that I was a little dehydrated and the vein was really small, she got an A+ from me - she's an expert!! The anesthesiologist, A+. Thank you!
-Christine F. , Jun 2014
Restroom door in the waiting area was very squeaky. Every was great otherwise!
-Charles M. , Jun 2014
The care I received could not have been better. The tradition of good care that was delivered at Richmond Eye & Ear Hospital continues at this new facility.
-Lucia P. , Jun 2014
The care I received could not have been better. The tradition of good care that was delivered at Richmond Eye & Ear Hospital continues at this new facility.
-Mary R. , Jun 2014
Great experience with both cataract surgeries. Thank you for your staff's professionalism and caring attitudes.
-Mae P. , Jun 2014
The chairs could be better positioned to watch the TVs in the waiting area.
-Benjamin R. , Jun 2014
Best service, wonderful staff. My doctor was the best. I have sent 6 people to them already.
-Paul H. , Jun 2014
I loved the music in the operating room - good dancing music - Jackie knows her job and I would love to have her assist me again in the future.
-Lynn T. , Jun 2014
Dr. Wayne Shaia was great. Pre & post op RN's were great. Allowed mom to sit with 20 yr old before tonsillectomy. Anesthesiologist was great!Could not have been a better experience.
-Beth C. , Jun 2014 commenting on visit with Wayne T. Shaia, M.D.
Excellent service. I checked in at 6:30 and signed out at 8:00 a.m. I could not ask for or expect better care. I plan to have all my procedures at this center. Thanks for a job well done.
-Christoph E. , Jun 2014
Excellent service. I checked in at 6:30 and signed out at 8:00 a.m. I could not ask for or expect better care. I plan to have all my procedures at this center. Thanks for a job well done. – Karen S.
-Karen T. , Jun 2014
Dr. Truitt is an excellent doctor. Wonderful bedside manner & follow up.
-Randy J. , Jun 2014 commenting on visit with John Truitt, D.D.S.
Jackie (pre-op nurse) was excellent! Dr. Brock is the man! Heather in the OR was very nice! Dr. Deal was on point.
-Anon. , Jun 2014 commenting on visit with Clifford L. Deal III, M.D.
Everything was great - would highly recommend!
-Anonymous , Jun 2014
I was particularly impressed with the man who transported me on a gurney to and from the operating room. He introduced himself by name (Eric) and offered me a drink on the return trip which I hadn't realized I wanted until he suggested it and was greatly appreciated.
-Nguyen D. , Jun 2014
All the staff from pre-operative care to post-op care were excellent - all friendly, helpful, cheerful, caring and concerned!
-Darlene G. , Jun 2014
Great experience with both cataract surgeries. Thank you for your staff’s professionalism and caring attitudes.
-Susan T. , Jun 2014
I would be thrilled to have a center closer to my home in the Ashland area. The "check in" area counter (or actually, the registration desks) are too tall. Other than that, the staff was lovely and very efficient.
-Ian T. , Jun 2014
I can't rate my operation room care because I was asleep. I'm sure it was a five if I could remember. Y'all were wonderful!
-Damon Q. , Jun 2014
This was my second cataract procedure - as before, it all went perfectly. Special thanks and commendation to Janette who prepared me and Heather who was so gentle after the operation. I commend them all.
-Porter R. , Jun 2014
It was a great experience start to finish. The registration people were so nice. The people in back were efficient & took great care of me. Surgery was a great success!
-Stephen B. , Jun 2014
Very pleased with my care.
-Delilah , Jun 2014
Each and every one of you did an excellent job and from receptionist to registrar personnel and all medical staff, bless each and all of you. Attn: All of Stony Point Surgery Center I gave all “5’s” because you all did an excellent job to boot. You all deserve huge recognition for the hard work you do in your profession; speaking of profession, I consider you all very professional. Dealing with the public is a challenge in itself and you all handle that professionally, too. Yes, I will refer customers, future patients your way. If I need any medical treatment, I will come to your facility. Bless you all.
-Lisa F. , Jun 2014
The entire staff made it a pleasurable experience. Very professional in every facet of care.
-Ruby G. , Jun 2014
Everyone was just as nice as they could be.
-Jose C. , Jun 2014
Walking lane marked in driveway would be helpful and safer.
-William C. , Jun 2014
Good experience.
-Jennifer W. , Jun 2014
Everything was great! Would come back again in the need arises.
-Joseph K. , Jun 2014
Don't change a thing, it's great the way it is.
-Cam J. , Jun 2014
Everything was wonderful. You made my 6 year old feel at ease before her procedure!
-Elizabeth N. , Jun 2014
I was treated with respect by considerate, courteous, friendly, reassuring, informative professionals. I appreciate the manner in which I was spoken to, informed, and encouraged!
-Geraldine P. , Jun 2014
Had a little difficulty with IV due to small veins. For families waiting, coffee was available, would have been nice to have a drink & snack machine for those who don't' drink coffee and water. I really liked how the doctor took time before & after to talk to family, and the recovery nurse was very reformative with release of patient. Exceptionally clean!
-Anon. , Jun 2014
The following staff members showed extra personal care to my daughter: Tasha, Kristy, Janet, Harvey & Dr. Rosenbaum.
-Lucy F. , Jun 2014 commenting on visit with Peter J. Rosenbaum, M.D.
The staff treated me so great! I told my wife that if we could afford it, I'd like to stay and be care for like this for a week or so.
-Ronald W. , Jun 2014
Everything was great!
-James G. , Jun 2014
I can't think of any needed improvements.
-Marcy K. , Jun 2014
Nurse Pam was upbeat, kind and did an excellent job of getting me ready. Insertion of IV was totally painless. Pam had a very calming effect on me who was nervous and anxious. Nurse "Jack" was excellent in taking care of me after the procedure was done.
-Gema P. , Jun 2014
None - everyone was wonderful and we have nothing but good comments. The organization was amazing!
-Newton G. , Jun 2014
My experience was all good! I had eye surgery so it's a bit hard to fill out this survey form right now.
-Layne P. , Jun 2014
Bill, my recovery room nurse, was especially helpful.
-Elaine H. , Jun 2014
Great experience, no additions needed. This is for the right and left eye.
-Thompson F. , Jun 2014
Thanks to all who gave wonderful care.
-Shailene V. , Jun 2014
In light of the fact that we need to "pay up front" it would be real considerate if we were given more than 3 days to come up with hundreds of dollars.
-Erick W. , Jun 2014
The Surgery Center is the most organized and patient-friendly medical facility I have seen. Thank you to the staff for such a positive experience.
-Diana S. , Jun 2014
Staff and facility were great! Waiting area was a little cold & discharge paper did not have some of the instructions that were told to me.
-Jansen C. , Jun 2014
I found it amazing to see staff members so pleasant early int he morning.
-Tory T. , Jun 2014
Everyone was professional, friendly, and very likeable.
-Anon. , Jun 2014
No improvement is necessary. My procedure went very well. Dr. Michael’s staff is excellent and all of them seem happy, as I heard lots of laughter in the rooms.
-Doris R. , Jun 2014 commenting on visit with Andrew Michael, M.D.
Dr. Wayne Shaia was great. Pre & post op RN’s were great. Allowed mom to sit with 20 yr old before tonsillectomy. Anesthesiologist was great! Couldn't have been a better experience.
-Rachel W. , Jun 2014 commenting on visit with Wayne T. Shaia, M.D.
2nd time, wonderful experience!
-Eleanor V. , Jun 2014
Only problem - coffee smelled so good at 6:30 a.m. and I could not have any!
-Andy G. , Jun 2014
First time experience. A+ from start to finish.
-Kent W. , Jun 2014
I was impressed with all of the staff at the Stony Point Surgery Center. I was particularly impressed with the nurse who conducted the post-surgery procedure and took me to my waiting vehicle. She was fabulous! Professional, knowledgeable and helpful "to the n'th degree"!
-Sammy J. , Jun 2014
It was hard for me to complete the form as I am an old lady who isn't computer sound.
-Marion T. , Jun 2014
I spent 30 minutes completing the online registration form but the info was not available for the nurse. Other than that, everything was great!
-Grace F. , Jun 2014
All personnel were excellent. Jackie was superb.
-Isla D. , Jun 2014
The entire process, including the results of the surgery, exceeded expectations. Very positive experience.
-Larson W. , Jun 2014
Was a great experience being on the other side as a patient (I'm a nurse). I was treated very well and everyone did a great job including the doctor.
-Grace M. , Jun 2014
Temp was cold in the waiting room and the coffee wasn't good.
-Jack , Jun 2014
Superb!!
-Jamie H. , Jun 2014
I was very concerned about the cataract surgery but was constantly reassured that all would go well which eased my anxiety. All staff were excellent.
-Kevin J. , Jun 2014
I was very concerned about the cataract surgery but was constantly reassured that all would go well which eased my anxiety. All staff were excellent.
-Sallie M. , Jun 2014
No improvement is necessary. My procedure went very well. Dr. Michael's staff is excellent and all of them seem happy, as I heard lots of laughter in the rooms.
-Dolores M. , Jun 2014 commenting on visit with Andrew Michael, M.D.
It's such a nice area with so much going on, a hotel should go up in that area. If you need to stay overnight the "responsible person" needs to eat breakfast - hotels don't serve before 6:30 a.m. A cafeteria would be welcome.
-Anon. , Jun 2014
Sheet of paper that estimates total cost of $5500 should say that it does not include MD fees.
-Jackie R. , Jun 2014
You're great!
-Cam B. , Jun 2014
Everything was wonderful. Staff was very kind!
-Patrice R. , Jun 2014
Everyone was great!! Center was quick and nurses were awesome!
-Anonymous , Jun 2014
Excellent experience.
-Lily M. , Jun 2014
The RNs were excellent and I could not have asked for better care postop by my RN. She gave me a hug when she put me in the car. Dr. Janes is the best anesthesiologist I have ever had. It is the first time I have not have had postop nausea. Dr. Armstrong is a caring surgeon. I would like to have any future surgery at Stony Point.
-Dee J , May 2014 commenting on visit with Michael Armstrong, Jr., M.D.
We were extremely happy with the care and level of professionalism by all staff. They treated my 7 year old with the utmost care and respect - he wasn't afraid at all. We were all put as ease.. Staff were all amazing.
- , Apr 2014
Beautiful facility and excellent service!
-Gladys K. , Apr 2014
We were extremely happy with the care and level of professionalism by all staff. They treated my 7 year old with the utmost care and respect - he wasn't afraid at all. We were all put as ease.. Staff were all amazing.
-Aaron S. , Apr 2014
Thanks for running a first-class facility. My pre-op nurse, Deanna, was terrific and I have already recommended your facility to others. A big thanks to Dr. Iuorno for making things go so smoothly - he is a comfort.
-Felicity B. , Apr 2014 commenting on visit with Joseph D. Iuorno, M.D.
My husband and I are so impressed with the care I was given by everyone. All staff were so nice and kind. Dr. Michael is just awesome!!
-Gloria S. , Apr 2014 commenting on visit with Andrew Michael, M.D.
I found the center to be outstanding. All of the staff that helped, thank you.
-Pat F. , Apr 2014
The center was very accommodating after we had to reschedule and change the surgery appt due to kidney issues. They were very easy to work with and answered all of my questions promptly and in an easy to understand manner. My actual surgery only took 6 minutes and was the most simple procedure I have ever had to endure. Thank you for such timely and professional treatment. I look forward to scheduling cataract removal in my other eye.
-Leon C. , Apr 2014
From the receptionist to the man who takes you to your car, the nicest people I have ever dealt with.
-Marshall L. , Apr 2014
We had a great experience from when we walked into the door until we left! The staff was great. As a mom, I was upset because my child was having surgery, but the staff reassured me and calmed my worries.
-Marlene E. , Apr 2014
Everyone was so nice and friendly, even the doctors and anesthesiologist.
-Dan G. , Apr 2014
Pleasant, efficient and comfortable surroundings and personnel.
-Grant H. , Apr 2014
This was my second time at your facility and once again everyone was wonderful! Thank you!
-Tasha P. , Apr 2014
Dr. Michael and his team get A++ on everything! Thank you!
-Brandi K. , Apr 2014 commenting on visit with Andrew Michael, M.D.
I can see! Thank you, Dr. Flowers! I see with clarity and now see the brilliance in colors - wish I had done it sooner. Love, love, love Dr. Flowers and staff!!!
-Barbara P. , Apr 2014 commenting on visit with Tami A. Flowers, M.D.
They give my son very, very good care. I definitely recommend this place. Very satisfied.
-Anonymous , Apr 2014
The staff was very friendly and explained everything well. Nice, comfortable place!
-Troy J. , Apr 2014
Having the private waiting room was so nice!
-Anon. , Apr 2014
Everyone that was involved in the visit was so good and explained what was being done and why. I felt so relaxed. Thanks to everyone!
-Margaret B. , Apr 2014
I have no comments to make for "improvements". Everyone was friendly and operated within a timely manner. Overall experience was great - thank everyone for being so nice. God bless y'all.
-Allie M. , Apr 2014
I could not have been anymore pleased with every aspect of my experience at Stony Point Surgery Center.
-Leonard V. , Apr 2014
Great job! You all get an A+. Thanks.
-Revell T. , Apr 2014
The whole staff was excellent - very attentive and caring. They made my experience as pleasant as possible.
-Cheryl B. , Apr 2014
This was my first surgery and it couldn't have been better.
-Leroy G. , Apr 2014
Excellent care, very friendly staff, very satisfied.
-Don D. , Apr 2014
No improvement needed. Everyone was great!
-Martha G. , Apr 2014
Dr. Flowers is confident, compassionate, and thorough. Her confidence puts you (the patient) at ease. I like her a lot! Also, the staff at SPSC is #1!! They really care about you and it shows.
-Bonnie R. , Apr 2014 commenting on visit with Tami A. Flowers, M.D.
This by far is the best hospital experience I have ever had. I mean, the doctor came in the room almost at the same time as the nurse, they were all nice, attentive, and delicate with me. Best choice for any procedure.
-Jacky G. , Apr 2014
Very good experience - courteous, professional and capable staff.
-Lance M. , Apr 2014
The overall experience was very, very good. I'm coming back in two days to have the second cataract removed.
-Aidan F. , Apr 2014
Everything was 110%. To be, everything was perfect!
-Harold N. , Apr 2014
I was impressed with the facility and the staff.
-Andrew M. , Apr 2014
Excellent staff - friendly and courteous.
-Rose , Apr 2014
Everyone was very friendly and caring. No room for improvement!
-Garrison L. , Apr 2014
I have a physical disability that was handled very well. I'm sure it made the surgery more difficult for Dr. Brooks, but he preformed his task very well. I was comfortable and never experienced any pain.
-Jason M. , Apr 2014 commenting on visit with Bryan M. Brooks, M.D.
Everyone was very professional and caring! As a registered nurse myself, it was very comforting to know that those caring for me were concerned for my well-being; highly professional as well. Thanks.
-Carolyn A. , Apr 2014
Nurse Pamela was friendly and professional. Took extra care to ensure comfort
-Jim R. , Apr 2014
Waiting room too noisy, TVs too loud.
-Samuel G. , Apr 2014
Everything was great! The staff and all they do!
-Anonymous , Apr 2014
My nurses were amazing! So sweet and held my hands during the procedure (HSG). They helped me so much!
-Maggie T. , Apr 2014
Awesome! Professional!
-Lawson Z. , Apr 2014
Excellent service and very profession. Pleasant employees which means so much to a patient.
-Leroy K. , Apr 2014
Thanks for all the kindness you all showed my mother
-Faith C. , Apr 2014
Wonderful staff and excellent attention to every detail.
-Harold T. , Apr 2014
I think the surgery center is excellent. I would, and have, recommended it to all.
-Ellen F. , Apr 2014
Dr. Boyd Winslow and the nurses that cared for our son - as well as Dr. Janes, the anesthesiologist, were amazing and very helpful in answering any questions we had. They eased our minds as worried parents.
-Kim & Daniel , Apr 2014 commenting on visit with Boyd Winslow, M.D.
Very good! Thanks.
-Trey , Apr 2014
Great for all parts of the facility and staff!
-Michael Y. , Apr 2014
I can't think of anything I could add in terms of "improvements".
-Eileen R. , Apr 2014
A very positive experience!
-Tracy J. , Apr 2014
A wonderful experience considering why I was there...or maybe despite why I was there. A very nice place to come to.
-Lucinda F. , Apr 2014
Everyone has been great! I have truly been blessed.
-Arden F. , Apr 2014
The nurse that took care of me for both eyes - Janet, was wonderful! Very caring and had a sweet spirit about her; she was very knowledgeable and explained everything that she was doing which I greatly appreciated. It makes a big difference to have a great start! Dr. Tami Flowers was wonderful. I had great 1st and 2nd surgery experiences. Thank you so much!
-Joanna V. , Apr 2014 commenting on visit with Tami A. Flowers, M.D.
Pre-Op and Op nurses (Janet and Jackie) were both very caring and extremely competent.
-Sally G. , Apr 2014
Many thanks to Dr. Michael and his staff for the wonderful care they gave me during my recent surgery. I felt very comfortable in their care. Overall, the experience was a positive one.
-Ryan H. , Apr 2014 commenting on visit with Andrew Michael, M.D.
Very knowledgeable and courteous staff.
-Anonymous , Apr 2014
If one must have surgery, this is an excellent place to go! From beginning to completion, I felt very comfortable as the staff was just wonderful! Thanks!
-Marly G. , Apr 2014
Nurse was great! She explained everything and was very professional.
-Larry N. , Apr 2014
Everyone was so nice, especially the pre-admission nurse who asked if I would like for her to pray with me. Of course, I said yes, I wish I knew her name. She was very reassuring and comforting.
-Quersten D. , Apr 2014
I was wary about my cataract surgery, but the staff at the Center put my mind to ease and I had a pleasant experience.
-Carrie Anne R. , Apr 2014
Dr. Iuorno was excellent.
-Anon. , Apr 2014 commenting on visit with Joseph D. Iuorno, M.D.
My experience at Stony Point Surgery Center could not have been any better. Everyone demonstrated professional skills, care and concern. I will definitely come back.
-Hazel Q. , Mar 2014
In my opinion, every hospital in the Richmond area should tour your facility and learn your procedures. It was and is outstanding. I have had two operations with you and I was extremely pleased both times - outstanding care, service and facility.
-Rachel N. , Mar 2014
I have never had better care anywhere.
-Caroline E. , Mar 2014
As a person who has suffered from anxiety all my life, I really appreciate the patience I was given by the nurses during what is a busy day for them, especially nurse Jackie, thank you.
-Charlotte F. , Mar 2014
Well done! Staff was great in every way. Thanks to all.
-Anon. , Mar 2014
I come here for regular specialty care and minor procedures. It is always a pleasure. Even during scary times.
-Cheston R. , Mar 2014
We have always received excellent care at your facility. Staff and doctors are the best.
-Roberta K. , Mar 2014
I do not remember much about the operating room, but I'm sure it was good. Everything went very well and I was very pleased. They make your stay very pleasing and comfortable!
-Nan W. , Mar 2014
I wouldn't change a single thing. All the staff was wonderful; loved the nice warm blankets. Thanks for everything.
-Maureen J. , Mar 2014
This is my 2nd encounter at the center for procedures and I've been happy both times.
-Anon. , Mar 2014
Great staff, very pleasant and accommodating.
-Taylor L. , Mar 2014
This is my third surgery here and the best yet.
-Colleen J. , Mar 2014
Experience was great, no improvements needed. All was great!
-W.P. , Mar 2014
Everyone was friendly and kindhearted.
-Katie T. , Mar 2014
It is nice to have a facility so close by that is so efficient and care. I had 2 eye surgeries done and both times all was very good.
-Sue H. , Mar 2014
Very impressed with your staff and facility. Thanks!
-Brad F. , Mar 2014
This was a great experience, considering I Was there for surgery - everyone was friendly and I would highly recommend.
-Anonymous , Mar 2014
Improve question evaluation by doing numbers 1-4 instead of 5-1!
-Dana F. , Mar 2014
What an amazing experience I had at the hands of your capable, efficient and caring staff. The only negative was the experience with the intake person at window #2 - same person both visits.
-Fletcher A. , Mar 2014
Nurses: Stephanie, Susan, Janet, and one other (she put the IV into my left hand) did not hurt and only took one time - very impressive - so sorry for not remembering her name! However, I was left thinking from my first interview with Dr. Hamza that Dr. Hamza himself would be the attending surgeon. And, even though Dr. Salad did most of the talking and questioning, I was left to believe Dr. Hamza would do the procedure. So, I was surprised to see Dr. Salad when it came time for my procedure. I have no complaints with Dr. Salad, he is an outstanding surgeon! I look forward to my next shot with him.
-Grayson C. , Mar 2014
This was a very good experience as a first time patient of eye surgery.
-Wayne L. , Mar 2014
Had the same person each time - she was excellent (registration). He was a bit hurried (anesthesia). I didn't have any (OR). Very well done, clear and concise (Post-Op). The prep nurse, Deanna, was wonderful. She made my IV insertion so easy and painless and that is always the worse part of any surgery for me. Special kudos to her - had her for both surgeries. 2nd time I asked for her.
-Kelly S. , Mar 2014
An unexpected surprise at how prompt this was, as well as how much care was given; highly recommended.
-Anon. , Mar 2014
Everything was very professional from beginning to end of surgery.
-Shawn N. , Mar 2014
I've had two procedures at Stony Point and have been so pleased and impressed on both occasions. Being an OR nurse myself, I recognize the hard work behind making everything look relaxed and effortless. All staff were so friendly and really put me at ease. I would, and have, recommended your facility to my friends. Thank you for a great experience!
-Kaleigh T. , Mar 2014
You all are a long way from where I live but, nothing you all can do about that haha! Other than that, you all the best.
-Howard T. , Mar 2014
Outstanding experience.
-Harriet U. , Mar 2014
Thanks to all of you!
-Shane N. , Mar 2014
You guys took very good care of me! We all have anxiety due to surgery - but your staff made me feel very comfortable and relaxed. Which I really needed! Thanks!
-Pamela T. , Mar 2014
Eyes are very important so this was a little scary; however, everyone was very helpful and friendly which put me at ease quickly.
-Brendan H. , Mar 2014
Exceptional IV - no bruising at all! Which is rare for me!
-Janey R. , Mar 2014
Everything was great. Wish you were closer!!
-Tina I. , Mar 2014
Kathy - front desk - warm and friendly. Pam - pre-Op nurse - explained everything she did and made me feel at ease.
-Karen W. , Mar 2014
Waiting room was very warm, great job (IV). Very kind and caring staff. On time and in and out very quickly - good job! See you in 2 weeks for my left eye.
-Sage R. , Mar 2014
I was impressed with 1st stick for IV as I have tricky veins. Also impressed with the doctors and nurses and the fact that everything was done on time.
-Danny H. , Mar 2014
I think you have the greatest group of caring people that I have ever encountered - can't thank you enough.
-Evelyn T. , Mar 2014
Great service and personnel!
-Ruth , Mar 2014
I was very well pleased with all my care from the Dr. and staff!
-Bruce O. , Mar 2014
Thank you for a job well done!!!
-Shirley Z. , Mar 2014
I was pleased with everything!
-Charles R. , Mar 2014
Staff was very professional and courteous.
-Steven G. , Mar 2014
Everything was wonderful.
-Anthony P. , Mar 2014
Very nice facility and staff.
-Gregg V. , Mar 2014
We were very impressed with the entire staff. Everyone we dealt with was wonderful both interaction with our daughter, the patient, and answering all questions we had. Thank you so much.
-Stacy K. , Mar 2014
Overall we had a wonderful experience for our 5 year old. He was comfortable and kept happy through everything. The only issues we had were that we did not receive the call explaining payment until 3 days before surgery.
-Tammy H. , Mar 2014
Anytime something is being done surgically you get very concerned - the whole procedure start to finish was a piece of cake! Thanks to everyone for the wonderful care.
-Michael G. , Mar 2014
I was very comfortable at the Surgery Center and felt my needs were very well met.
-Anon. , Mar 2014
Very good!
-Chris T. , Mar 2014
I felt I was very well cared for and received excellent care.
-Stormy F. , Mar 2014
I can't see where you need to improve anything. Everyone was so thoughtful in the explanation of my procedure. Everyone made sure that you are at ease in everything. Thank you all so much for caring.
-Maisy C. , Mar 2014
Our daughter is four years old, we were all a little unsure of what to expect. The staff was exceptional at welcoming and comforting the entire family, including grandpa!
-Eve B. , Mar 2014
Very friendly doctors and nurses. Keep up the good work!
-Penny A. , Mar 2014
Dr. Zimmer and his nurse Linda were exceptional. I feel blessed to have been in such good hands.
-Shirley K. , Mar 2014 commenting on visit with Timothy Zimmer, M.D.
Overall excellent care.
-Robert P. , Mar 2014
All the nurses who helped me recover after every surgery went beyond and above their duty. I am telling everything how caring they were and helpful. The doctors there are also special, especially Dr. Stevens.
-Grace B. , Mar 2014 commenting on visit with Garth Stevens, Jr., M.D.
I did not know I would be awake for surgery but was pleasantly surprised by the ease of it all. In a day I am seeing the best I have in my whole life. I cannot think of anything you could improve on.
-Richard K. , Mar 2014
Thank you very much.
-Martha E. , Mar 2014
I did not know there was a co-pay after insurance until the day before surgery when they called - I wasn't prepared for that.But, they were very helpful, allowing me to do financial form assistance.
-Kenzie G. , Mar 2014
Good service.
-Alfie C. , Mar 2014
Keep up the good work!
-Anon. , Mar 2014
A very positive experience. Effective, efficient, timely.
-Janette C. , Mar 2014
I was very nervous about my 15 month old need surgery, but everyone did their best to calm my fears and the next thing I knew, he was back in my arms. Absolutely amazing staff!!
-Ashley P. , Mar 2014
I wish you had a closer location in Chesterfield or Chester, VA.
-Dot Y. , Mar 2014
My husband and I were impressed with the professional care I received. I am a retired health care professional and know what was expected. The staff was excellent and the facility was clean and conveniently located.
-Gordon T. , Mar 2014
I appreciated Dr. Armstrong's prayers prior to surgery and his team's professionalism.
-Randy W. , Mar 2014 commenting on visit with Michael Armstrong, Jr., M.D.
Much nicer people and better service than most spas I have visited! You're doing a great job.
-Marrianne S. , Mar 2014
From the beginning to the end, the nurses and staff went beyond expectations for my well being, especially Amy and Jackie. Thank you for making me feel so comfortable.
-Jamie W. , Mar 2014
Cathy and Tori were friendly and professional! I could be more please; Pam was excellent too! Male anesthesiologist listened and responded to my concerns - didn't get his name.
-Becca G. , Mar 2014
Excellent.
-Alana W. , Mar 2014
Loved the warm blanket!
-Kathleen G. , Mar 2014
Great!
-Ray T. , Mar 2014
Your location is fine if I lived in southside, but I live in Mechanicsville. This is a small thing compared to the quality of your operation.
-Graham J. , Feb 2014
I am very satisfied with the treatment/care that I received. I live in Blackstone, VA and am somewhat out of the way, but the excellent treatment/care that I received outweighs the distance I drove.
-Lawrence G , Feb 2014
Thank you for all you have done.
-Lacy M. , Feb 2014
I've now been twice in one week and was treated great both times. Both the staff and Dr. Michael are fantastic - I refer SPSC to all my customers and friends/family.
-Bailey C. , Feb 2014 commenting on visit with Andrew Michael, M.D.
Went really well.
-Harry T. , Feb 2014
Just keep doing the stellar job that you are presently doing.
-Lenny F. , Feb 2014
Nice staff, nice facilities, no problems, what more is there to say!!
-Cameron G. , Feb 2014
It was my first time there and it was wonderful - the best!! I have not stopped telling people about my surgery, you guys are great. I am coming back at the end of the month to my right eye and I cannot wait!
-Mary L. , Feb 2014
I love Dr. Silver - courteous care and very professional. Entire staff to be commended.
-Rhett G. , Feb 2014 commenting on visit with Kevin Silver, D.O.
I was very satisfied with the entire process - Dr. Astruc has a great manner.
-Ellie P. , Feb 2014 commenting on visit with Juan A. Astruc, Jr., M.D.
The very best.
-Anonymous , Feb 2014
Oh....I wasn't the only patient there on the 26th?? Everyone made sure I was comfortable, well informed, and well taken care of. I'll be back in a month to have my other eye operated on - thank you so much.
-Elizabeth R. , Feb 2014
My procedure went quite well. I was comfortable throughout.
-Jacqueline A. , Feb 2014
This was my 4th eye-related surgery at Stony Pt. Surgery Center. I have always received excellent care and service from all staff.
-Kendra Y. , Feb 2014
Thank you for a job well done.
-Clay R. , Feb 2014
It's been 2 months since my last eye drop and everything is fine - Praise God! I want to thank Dr. Flowers for her patience and consistency in taking good care of me throughout this time. God bless you all.
-Aisha P. , Feb 2014 commenting on visit with Tami A. Flowers, M.D.
Very pleasant experience.
-Albert J. , Feb 2014
Awesome job!!
-Jasper , Feb 2014
The very best.
- , Feb 2014
Friendly and professional. Great service.
-Willie K. , Feb 2014
Excellent care and concern for my well being. I felt very comfortable, thank you.
-Beth G. , Feb 2014
Outstanding surgery center! The "Gold" standard.
-Willy H. , Feb 2014
Everyone associated with Stony Point Surgery Center provided outstanding care. Thank you!
-Anon. , Feb 2014
Everyone was wonderful. Kate and Trish - wow!
-Al H. , Feb 2014
The doctors and nurses are wonderful!
-Samantha D. , Feb 2014
Very pleased, for the second time.
-Cullen N. , Feb 2014
You are a well-oiled machine. Everyone was courteous, professional and had a good sense of humor.
-Mason F. , Feb 2014
The nurses are terrific. During the pre-op prep, the nurse made sure not put the IV in my hand as I requested. A big thank you to Dr. Iuorno who followed up both nights to check on me. Wow! I am amazed by all!
-Sally H. , Feb 2014 commenting on visit with Joseph D. Iuorno, M.D.
Everything was very, very good.
-Gracie B. , Feb 2014
Dr. Cerniglia was wonderful - extremely sympathetic to our concerns and competent and trustworthy. He was wonderful with our 18 month old.
-Gary N. , Feb 2014 commenting on visit with Frank Cerniglia, M.D.
Post-Op instructions were clear and emergency numbers, though not needed, were comforting. Very busy, but well managed facility.
-Fred I. , Feb 2014
Wonderful! The staff took great care of my 11 month old infant and were very informative. We arrived at 6:30 a.m. and the procedure was done by 8:15 a.m. Thank you SPSC!
-Nikki R. , Feb 2014
All the staff was friendly, helpful, polite, informative - just overall great - very caring.
-Beverly G. , Feb 2014
Thank you!
- , Feb 2014
I felt, from the moment I walked in the door, that everything was run very efficiently. A well-oiled machine, if you will. The staff was courteous and confident. I would not hesitate to have another procedure performed here.
-Susana R. , Feb 2014
You all were great! Calming and caring.
-Ellen C. , Feb 2014
Nothing to improve!
-Gary T. , Feb 2014
Thank you to everyone who made the unpleasant procedure a pleasant experience. The warm blankets were great! Everyone was fantastic!
-Jessica V. , Feb 2014
Pam - best at IV insertion in my many years of experience!! Very pleased with care - 2nd cataract removed here. I wished to be less aware during the procedure and the staff readily accommodated my request. All of the staff was so kind and sensitive to my needs and requests!
-C.H. , Feb 2014
The day before my surgery I was called and told that I owed $1,000. I was upset for the last minute notice but I am very happy with the experience at Stony Point Surgery Center.
-Jackson T. , Feb 2014
Everything was great, but the online registration form was lengthy. Everyone was very comforting and acted in a professional manner.
-Ronnie N. , Feb 2014
The staff was caring and had a sense of humor which is important to me. Even though there were other patients I felt like I was the only one being treated. Dr. Brock was very comforting about the anesthesia. Joanne started a painless IV and of course Dr. Armstrong's skill provided excellent results.
-Anon. , Feb 2014 commenting on visit with Michael Armstrong, Jr., M.D.
You run a wonderful operation - not one sour note in the whole experience. Kudos to all.
-Eva D. , Feb 2014
I particularly appreciated the nursing staff.
-Nancy F. , Feb 2014
Insurance questions - we have none. Pre-admission form - great! My procedures moved along with sufficient timeliness, and at departure time all the necessary instructions were shared with us. I can think of nothing that was overlooked! Dr. Jacey and his team were fantastic and I give them high marks!
-Marie C. , Feb 2014 commenting on visit with Robert Jacey, M.D., P.C.
Absolutely excellent - all date, doctors, and nurses were very professional and kind.
-Horace L. , Feb 2014
The entire staff made my son's procedure a calm one. Thank you to them all. He had a happy experience.
-Andrew J. , Feb 2014
All of the staff, my nurse Janet, the nurse anesthetist, the anesthesiologist, the circulating nurse, and the recovery nurse were all so amazing and took great care of me during my procedure. I am so thankful to all of them for everything they did to ease my fear and anxiety. It was such a great experience, if I ever need surgery again, this is where I want to come.
-Regan N. , Feb 2014
Great service.
-Claudia R. , Feb 2014
Great "keep it simple" process, makes you feel very confident and relaxed during your procedure.
-Ron T. , Feb 2014
You had me when the pre-op nurse placed a warm blanket over me. Everyone introduced themselves and made me aware of the procedure they were performing. I appreciated the care I received - excellent!
-Dora W. , Feb 2014
This was my second surgery and everything and everyone was great!!! Stony Point Surgery Center rocks, I cannot thank you guys enough!!
-Nicole T. , Feb 2014
Excellent staff.
-A.M. , Feb 2014
Everyone was polite and helpful.
-Anon. , Feb 2014
Great job! Thank you staff! 5 stars to your surgery center.
-Pam B. , Dec 2013
Dr. Cerniglia is always fabulous to work with and his staff is always helpful too.
-Anonymous , Aug 2013 commenting on visit with Frank Cerniglia, M.D.
I was very pleased with the entire experience. I'm looking forward to the next procedure [cataract] on the left eye.
-Paul S. , Aug 2013
This was my second surgery at Stony Point Surgery Center. It was a very positive experience from start to end.
-Donald J. , Aug 2013
From Dr. Flowers, down to each one of the staff - everyone was very professional and patient. They made me feel very comfortable. Yes, indeed, I would do it again and recommend the facility and personnel.
-Mary C. , Aug 2013 commenting on visit with Tami A. Flowers, M.D.
Customer service was off the chart!
-Andy J. , Aug 2013
The smoothest procedure I have ever had - speedy and well organized.
-Rose T. , Aug 2013
Because everything else was fantastic, the attitude of the registration person seemed cool and not friendly!
-Patty C. , Aug 2013
Overall wonderful experience. Staff very attentive, always updating us on progress. Anesthesia staff especially helpful with frequent visits to explain/update/check on us.
-Ashley F. , Aug 2013
Warm blankets are wonderful! I had surgical procedures twice there in August 2013. I would recommend the facility to anyone!
-Sharron S. , Aug 2013
I could not have asked for a better experience for surgery. Everyone was happy and peaceful. I had such great care - loved the warm blanket. It was reassuring to be asked surgical questions over and over - you know no mistakes will be made. What are you hvaing done, which eye, is your name spelled correctly, what are you allergic to, what's your DOB, etc. I felt taken care of from the time I walked to the info desk through the whole process till I was wheeled to my car - and the doctor even called me at 6:30 to check on me - now THAT is rare. Even my husband was impressed.
-Cara K. , Aug 2013
The new paint colors on the walls were overwhelming and shocking. Temp was cold.
-Anonymous , Aug 2013
Outstanding, the nurses made my daughter feel so at ease. She was very nervous and they were great. Also the anesthesia care was excellent.
-Eliza H. , Aug 2013
It was a great experience for surgery. The facilities were so nice and the staff is exceptional in caring for the patient and making you fee comfortable.
-Finn L. , Aug 2013
I am very pleased with everything. It's so wonderful to not have to worry about because you know you are in good hands with a staff and doctors that you can close your eyes, entrust your life to, and wake up happy. Thank you so much.
-Alan B. , Aug 2013
Staff couldn't have been nicer or more professional. Class A facility and staff.
-Bree M. , Aug 2013
Everyone was pleasant and informative which really helped me relax. All in all, a very good experience. My compliments to Pam, Bill and Dr. Silver.
-Katie V. , Aug 2013 commenting on visit with Kevin Silver, D.O.
The staff put me at ease immediately upon arrival - wonderful care and concern.
-Carrie A. , Aug 2013
Parking is overcrowded. The people were very professional and pleasant. Being cared for by them made the surgery and all the prep and post-op almost fun.
-Ned R. , Aug 2013
Our son has battled ear infections all summer. Dr. Shaw's office staff scheduled our son's ear tube procedure quickly. We were very pleased with all aspects of our experience with Stony Point Surgery Center.
-Jake C. , Aug 2013 commenting on visit with Travis Shaw, M.D.
Outstanding surgeon and staff.
-Jenny B. , Aug 2013
My longtime friend, mother-in-law, and now myself have been patients here - must be good at what you do.
-Fred T. , Aug 2013
Thank you to everyone who treated me with nothing but respect and courtesy. Dr. Zimmer was awesome!
-Dan G. , Aug 2013 commenting on visit with Timothy Zimmer, M.D.
Only minor complaint - your written material says that patients will be called the day before surgery. What it does not say is that the call comes late in the day. That should be explained in your pre-op material.
-Will M. , Aug 2013
Staff was very efficient.
-Brendan O. , Aug 2013
Dr. Lipstock is a very nice and caring person. Everyone was so wonderful and attentive! My love and thanks to all.
-Heather M. , Aug 2013 commenting on visit with Kenneth Lipstock, M.D.
Excellent place to have surgery. Easy to get in and out. Very friendly staff. They all did a great job. The medical staff worked together very well.
-Becky Z. , Aug 2013
Marking all "5's" may look as if I didn't give much thought to my answers, but my care was worthy of all "5's" - maybe even "5+s". I am especially grateful to Janette for her prayer. Also, it was nice that my daughter was able to bring me coffee - ginger ale and apple juice are nice, but I was ready for coffee.
-Emma S. , Aug 2013
I was a nervous wreck and everyone was wonderful! Incredible care and concern, didn't feel like a code on a chart. Wonderful job!
-Susanna B. , Aug 2013
Everybody at the surgery center was excellent - I asked a lot of questions and they took the time to explain and answer them all. They respected my religious need to cover my head and complied with it willingly.
-Anji T. , Aug 2013
All doctors, nurses and staff were outstanding. The only recommendation would be to change the colors of the corridor walls from green and purple to more neutral colors.
-Kenny T. , Aug 2013
A little chilly - better than a little warm. There were plenty of chairs, but they were acceptable, not wonderful, for the short-ish time (several hours) we were there. Excellent, warm, caring and available staff. Very nice! Good job! Very happy!
-Anonymous , Aug 2013
Dr. Edmondson was great. the staff made the experience feel as if they were/are family. Few attain this level of care and it was an awesome experience. Many thanks to all involved. Thank you Dr. Edmondson!
-Emily H. , Aug 2013 commenting on visit with John Edmondson, M.D.
Extra special nursing care - all who served me were great and considerate and made me feel as if I were their only patient. Thank them all for me please.
-Rick K. , Aug 2013
Everyone at the surgery center was outstanding and very helpful in my needs as a patient. Parking lot was great, easy to find a space to park; was very close to entrance of the center.
-Lon R. , Aug 2013
Experience was great!! Have not had a better staff all the way around in quite a while. Sincerely, many thanks.
-Katherine W. , Aug 2013
Nursing Care: used extreme roughness in prep. procedures and ripping off tape. First procedure on 7/29/13 was more pleasant.
-Sarah A. , Aug 2013
Most professional and caring medical/surgical experience that I have ever had.
-Jane H. , Aug 2013
I felt so relaxed after entering the surgery center. I couldn't believe that my blood pressure remained normal, which is unusual. I'm hypertensive.
-Oliver H. , Aug 2013
Wish you had a closer facility. I live in Gum Spring, VA.
-Terry S. , Aug 2013
I wasn't fond of the green walls in the surgical area. It made me feel ill.
-Sara Anne T. , Aug 2013
Loved the facility! Everyone was awesome. Friendly, professional - I would definitely recommend and come back myself. Thanks!
-Annie R. , Aug 2013
Wonderful facility and staff. Everyone appeared to be well organized and caring.
-Gary S. , Aug 2013
Minor situations for some improvement, but if there were none, that would mean perfection, and nothing is totally perfect.
-Anonymous , Aug 2013
Because my wife and I live outside the Richmond area, we came down the night before. We stayed at a motel - Hampton Inn Midlothian - that gave a discount because I was having surgery at your center. I had not info from you about this - was just lucky.
-Hank A. , Aug 2013
Post-surgical instructions should be made in front of a family member because patient may be too asleep to retain the instructions.
-Anonymous , Aug 2013
Nice place, nice staff - overall good experience! Please keep Dr. Silver around!
-Glory L. , Aug 2013 commenting on visit with Kevin Silver, D.O.
Keep up the good work - good job.
-Evan T. , Aug 2013
I can't remember everyone's name but saying "thank you" to them is not enough. Their kindness, professionalism and expertise was above and beyond what I expected. Excellent team work. Thank you for your superb care. You all made a difficult time for me and my husband easier. Great work!!
-Catie M. , Aug 2013
Dr. J. Zuravleff and staff are excellent people. I've known him for many years. My latest operation was a complete success - as always.
-William V. , Aug 2013 commenting on visit with Jeffrey Zuravleff, M.D., F.A.C.S.
My highest appreciation goes to the pre-op nurse who got me settled in, ready, and at ease (calm). She's the best I've ever had at IV insertion, barely felt it, and now there's only a tiny dot on top of my hand. She was great!!
-Ron D. , Aug 2013
Each staff member that I encountered was courteous, pleasant, and quite professional. It was a very loving atmosphere and I will not hesitate to recommend this facility to family and friends.
-TJ , Aug 2013
You have an excellent facility! I've worked in military hospitals in the U.S. and overseas and consider myself a pretty good judge. I would return but hope I don't need to!
-Louisa G. , Aug 2013
You truly are "angels of mercy". Thank you.
-Sandy V. , Aug 2013
I had confidence in Dr. Zimmer’s ability to surgically remove my tumor. His staff worked as a team which gave me extra assurance. They resolved an issue with anesthesia that worked well for me.
-Elizabeth S. commenting on visit with Timothy Zimmer, M.D.
Everyone was very kind and patient. I was very nervous as this was my 1st surgery, so I really appreciated the attention and care given by the staff. A special thank you to nurse Jackie for being so gentle.
-Jolene G.
Very pleased with staff and surgeon. Appreciated Dr. Armstrong praying over my son and the trust building efforts. Also appreciated the frequent updates and TLC from staff. Highly recommend.
-L.K. commenting on visit with Michael Armstrong, Jr., M.D.
The whole staff was great! Jeanette (the nurse who "prepped" me) is a "10." Doctor Tabassian bent over backwards to care for my emergency situation. I'm thankful for that.
-Randy T. commenting on visit with Ali Tabassian, M.D., Ph.D.
From the minute we walked through the surgery doors no one could have been any more helpful. Everyone involved was very informative and had great attitudes. It felt like we had extra family with us. They all seemed like a great team – communication was great throughout everything.
-Mark
Our 15 month old daughter had tubes put in her ears. We could not have asked for a better experience. Every single person we came across – registration, nurses, doctors – was helpful, genuine, and concerned. Thank you for making it a little easier for first time parents to watch their daughter have surgery.
-R.E.
While preparing for surgery – appreciate the nurses explaining what they’re doing. I had eye surgery and everyone couldn’t have been any more helpful and courteous
-E.S.
The staff at Stony Point Surgery Center was very nice and professional. And Dr. Tami Flowers was very nice and kind to me and my family, and very professional.
-F.S. commenting on visit with Tami A. Flowers, M.D.
The staff at the surgery center were friendly and answered questions readily. Dr. Busch is very competent and efficient. His expertise is much appreciated
-M.K. commenting on visit with Stephen Busch, D.O. F.A.O.C.S.
The surgeons and nurses here are wonderful. You are doing a great job. Keep it up
-M.B.
My experience with the facility was nothing less than excellent. I certainly have already sang your praises
-P.W.
The waiting area is a bit dimly lit
-P.K.
The woman who registered me in looked like she may go to sleep – had my social security wrong and left my insurance card in the machine. She may have had a bad night – she did not belong in this marvelous center. I don’t usually complain but I’m beginning to think this unwise. It doesn’t help those professionals who are working very very hard
-Barbara F.
The only thing better would for you to be West instead of South. To me, Southside is going to Japan. You all were very friendly and jolly. See you 6/17/10. Love, Miss Peggy
-Peggy W.
Loved the warm blanket in pre-op.
-Valaria V.
Nothing (needed to improve) – The 5-Star service was great.
-John S.
